Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ios5 iMessage and FaceTime say 'waiting for activation'. Also getting txt 'insufficient funds'

I just upgraded to ios5, but I can't activate iMessage or FaceTime. When I turn them on, not only do they not work, but I keep getting messages saying transaction alert, insufficient funds. I did not try to send any messages, so why am I getting this message and how do I activate them?

iPhone 4, iOS 5

Posted on Oct 13, 2011 10:39 PM

Reply
8 replies

Oct 14, 2011 8:13 AM in response to Alaeddin55

Also for me!!

I restored my devices (iPhone 4 and iPhone 3GS) many times.

I used my previous backup, but I tried also a fresh new installation as new phone ... FaceTime and iMessage send the SMS to activate the services ... but on "Settings" for both of them writes "Waiting for activation" and they don't work.


In fact they work but only with the mail ... If I send a message or a Facetime call to mail everything works, if I use my phone number doesn't work.

Some of my friends updated yesterday and they didn't have problem with activation for FaceTime or iMessage ... they can use everything with their phone number.


Please help!


Any way to manually activate Facetime or iMessage?

Oct 20, 2011 6:57 AM in response to Alaeddin55

Facetime uses SMS to activate on the iPhone. That's how it ties it to your phone number. If you have a phone purchased in another country, it is trying to send an international text message. It sounds like you may be on some kind of pre-paid plan or you don't have a text messaging plan or the ability to send an international text message. Talk to your carrier.

Oct 24, 2011 2:51 PM in response to Alaeddin55

I found a solution that solve the problem, and worked immediately.

FaceTime worked for me since I purchased my iPhone 4 more than a year ago.

It stopped working for me since I upgrade it to ios5.

The reason is that I had Restrictions On: accounts set to "Don't allow changes"

When you set this like that, you naturally blocking iCloud and FaceTime accounts.


To solve the problem go to Settings -> General -> Restrictions, and make sure you "allow changes" to accounts and also enable the FaceTime app to work.

Return to Settings -> FaceTime, and set it to 0 and back to 1.

That should do the trick. ☺


I recommend after to "Don't allow changes" to Accounts and Location, to block thieves disable the "Find my iPhone" functionality.


Good luck!

Christophe

ios5 iMessage and FaceTime say 'waiting for activation'. Also getting txt 'insufficient funds'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.