Birthdays do not show up on iCloud.com/calendar. Anyone else?

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Level 1

39 points

Birthdays do not show up on iCloud.com/calendar. Anyone else?

Birthdays Calendar is turned ON in iCloud.com. Birthdays (from the birthday field in Contacts) show up on my iPhone/iPad, but all birthdays have disappeared from the calendar view on iCloud.com.

Anyone else with this problem? Apple support has been looking into it for me for 2 days without any result yet.

iPhone 4 16GB / iPad 32GB wifi / MacBook Pro 15" 1.83 Intel CoreDuo / AppleTV 2, Mac OS X (10.6.4), MBP: 2GB DDR2 SDRAM, 250GB 5400rpm HD, ATI Mobility Radeon X1600

Posted on Oct 14, 2011 4:25 AM

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Answer 1

chrimich

Level 1

0 points

Oct 14, 2011 5:15 AM in response to k.alexander

The same problem at my icloud account. I'm testing the icloud services, I added 2 contacts with valid birthdays in the icloud webfrontend. On my iphone the birthday calendar shows the birthdays correct, the icloud web frontend don't shows any birthdays.

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Answer 2

k.alexander Author

Level 1

39 points

Oct 14, 2011 5:22 AM in response to chrimich

Yes, I. Conducted the same test, and same result: contact created on ICloud.com with a birthday, shows up as a birthday in the slender on my iPhone, but I still can't see any birthdays on iCloud.com/calendar

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Answer 3

Oct 14, 2011 5:22 AM in response to k.alexander

Yep, me too. As I put here https://discussions.apple.com/thread/3384860?tstart=0 😉

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Answer 4

chrimich

Level 1

0 points

Oct 14, 2011 6:46 AM in response to k.alexander

Finally it work, I don't know how it comes. I've pushed many times on "reload calendars" and nothing happened. Then I closed the webfrontend and make some usefull stuff ;-) After 2 hours I came back to the icloud web and the birthdays show's now - I think a lot of processes are in the queu at apple servers at the moment.

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Answer 5

k.alexander Author

Level 1

39 points

Oct 14, 2011 6:51 AM in response to chrimich

Did you actually DO anything to make it work. I've been checking/unchecking "Show Birthdays Calendar" in Preferences like mad. Still not working for me or my wife 😟

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Answer 6

chrimich

Level 1

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Oct 14, 2011 7:02 AM in response to k.alexander

The only thing I DO was selecting "reload calendars" severeal times in the icloud calendar preferences

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Answer 7

k.alexander Author

Level 1

39 points

Oct 14, 2011 7:24 AM in response to chrimich

You mean, you were clicking the little gear icon (upper right corner of icloud.com/calendar) and selecting "Refresh Calendar" (last option in the drop down menu of the gear icon)?

Thanks for your help, glad to know I'm not the only one 🙂

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Answer 8

chrimich

Level 1

0 points

Oct 14, 2011 10:11 AM in response to k.alexander

Yes, "Refresh Calendar", I don't know the english user interface, I'am working with the german layout ;-)

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Answer 9

congo181

Level 1

4 points

Oct 15, 2011 2:59 AM in response to k.alexander

I'm still having the same as the original problem. Calendars are ticked in my iPhone settings, and show up on the icloud.com contacts, but don't appear on the calendar in the cloud. Birthdays is ticked and turned on from the preferences in the top right corner. Have refreshed the website and chosen the refresh option in the calendar settings too but no luck. Any ideas?

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Answer 10

Oct 16, 2011 9:12 AM in response to k.alexander

Birthdays show up on my MBP, iPad, iPhone but not in the "Cloud." Add me to the list who want this issue looked into.

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Answer 11

jvcas

Level 1

4 points

Oct 16, 2011 5:47 PM in response to k.alexander

Birthdays show up on my Macbook Air, iPad, iPhone but not in the Cloud on Safari. They all sync perfectly meaning Contacts with Birthdays are in iCloud, but Calendars in Safari do not show them, eve after refreshing or unselecting/selecting procedure. Tested it in Firefox and no show.

I went to an Apple Store Genius today to see if they knew how to fix this, but they lack yet the knowledge, tools or time to address this issue.

I hope they fix it in the background soon.

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Answer 12

k.alexander Author

Level 1

39 points

Oct 17, 2011 7:11 AM in response to jvcas

Everyone, please call Apple and report this problem. I've got a Express Lane Case # 251818154 Support Request open with Apple, and after 7 days they're telling me they can't track down the problem and they can't reproduce it with anyone else!!! Funny b/c my wife's acct is having an identical problem, and all of you are as well. PLEASE ALL: contact apple, maybe even reference my case # above, if enough people complain, maybe this issue will actually get addressed. And, btw, the birthdays did show up in e Birthdays Calendar on iCloud.com for a little bit, before disappearing.

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Answer 13

vdr74

Level 1

15 points

Oct 17, 2011 7:38 AM in response to k.alexander

Birthdays didn't show in my iCloud because I didn't checked the box in iCloud 'preferences' (online). After having done that (and giving time to reload) it worked just fine...

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Answer 14

k.alexander Author

Level 1

39 points

Oct 17, 2011 7:52 AM in response to vdr74

I have that check box enabled. Still does not show me any birthdays on the icloud.com calendar. Shows them on my iDevices.

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Answer 15

Oct 17, 2011 10:08 AM in response to k.alexander

I did not, but now do have it checked. My birthday calendar does show up in the sidebar, but birthdays are not on the iCloud calendar. They are on all devices (MBP, ipad and iphone).

I have tried quitting Safari and restarting--no luck. I have tried restarting my MBP--no good. I hope Apple fixes this issue. I guess if it doesn't show up there, that is the one place where I mind it the least.

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