iCloud Storage may report incorrect usage.

You may find that the Storage summary that is shown in:

Settings -> iCloud -> Storage & Backup

is different to the details shown:

Settings -> iCloud -> Storage & Backup -> Manage Storage


For example on my iPhone, iPad, and iMac the summary page shows:

Total Storage: 5GB

Available Storage: 2.6GB


But on the Manage Storage page shows:

Backups 1.1GB

Documents and date: 3.3MB


I just got off the phone with technical support, and the checked my sever settings on the their system and are getting the correct figure of 1.1 GB used 3.9GB available. They suggested that his problem might go away in a future, either by apple changing something on the server or by releasing an iOS update.


It took me an hour on the phone to get this information so i wanted to spare anyone from that fate.

Hope it Helps


Alexie

iPhone 4, iOS 5

Posted on Oct 14, 2011 5:16 AM

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5 replies

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iCloud Storage may report incorrect usage.

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