Error 11821 when converting mov file.
Hi. I receive an error 11821 when attempting to convert my videos to iPod format. I sent one to a friend who converted on his Mac. I couldn't find an explanation for 11821, does anyone know of a fix? I went through the troubleshooting in apple support and was able to convert the sample qt movie, no problem. None of my movies will convert, though. They are all located on the same drive as the iTunes software. I don't believe there is a permissions issue but Windows permissions are so confusing now. Both iTunes and qt have been updated. Thanks for any insight you might offer.
Windows 7