Error 4000 and other anomalies

Like many others I also have the dreaded 4000 error and can't burn discs. I also have another problem that is giving me great pain. On play back of any recorded or commercial CDs there is skipping or stuttering. This issue only presents itself in iTunes. I have used Windows Media Player, Blaze Audio Pro, Creative Media Source as players and they do not skip or stutter. I have updated all software/firmware and have gone as far as doing a non-destructive system restore with no success. The only time that these drives did not exhibit this issue was when I was using iTunes 4. someting or other. This issue presents itself on both drives.

I have (but iTunes CD diagnostics doesn't show it) a Sound Blaster X-fi Extreme Music sound card installed as well. I have taken the steps of disabling it and it's associated drivers/sofware and reinstalled the on board audio to see if it is the card or not.

I have spent the last week with HP support only to narrow the issue.

The issue is with iTunes

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 PX724AA-ABA M7170N
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Pfc (2.5.0.201), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3), pwd_2k (8.0.5.39),
Video Driver: NVIDIA GeForce 6600 GT\GeForce 6600 GT


IDE\DiskMaxtor 6B250S0_________________________BANC1B10, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGeneric USB_CF_Reader__1.01, Bus Type USB
USBSTOR\DiskGeneric USB_MS_Reader__1.03, Bus Type USB
USBSTOR\DiskGeneric USB_SD_Reader__1.00, Bus Type USB
USBSTOR\DiskGeneric USB_SM_Reader__1.02, Bus Type USB
USBSTOR\DiskST3160023A ____________8.01, Bus Type USB
IDE\CdRomASUS DVD-E616P3H________________________1.04___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-ST DVDRRW_GWA-4166B_______________1I24___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each

other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has

problems recognizing CDs or hanging or crashing while importing or burning CDs, check the

support site for the manufacturer of your computer or motherboard.

Current user is administrator.

E: HL-DT-ST DVDRRW GWA-4166B, Rev 1I24
Audio CD in drive.
Found 12 songs on CD, playing time 39:03 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:52:37
Track 3, start time 05:18:25
Track 4, start time 08:29:55
Track 5, start time 09:34:03
Track 6, start time 13:06:39
Track 7, start time 18:52:30
Track 8, start time 22:02:43
Track 9, start time 26:05:54
Track 10, start time 27:24:63
Track 11, start time 31:25:55
Track 12, start time 34:31:13
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 40.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.

The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: HL-DT-ST

DVDRRW GWA-4166B on CDR media at speed 24X.

F: ASUS DVD-E616P3H, Rev 1.04
Audio CD in drive.
Found 12 songs on CD, playing time 39:03 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:52:37
Track 3, start time 05:18:25
Track 4, start time 08:29:55
Track 5, start time 09:34:03
Track 6, start time 13:06:39
Track 7, start time 18:52:30
Track 8, start time 22:02:43
Track 9, start time 26:05:54
Track 10, start time 27:24:63
Track 11, start time 31:25:55
Track 12, start time 34:31:13
Audio CD reading succeeded.
Get drive speed succeeded.

Please help.


HP m7170n Windows XP Pro

Posted on Jan 28, 2006 4:50 AM

Reply
6 replies

Feb 21, 2006 2:20 PM in response to softmagnet

try this...I went under My Computer, then right clicked on the cd drive that I used to burn, go to properties, went under the auto play tab, selected the action to perform button for each individual category(dvd, blank cd, music cd) selected the no action icon for each category. Then went to the recording tab and unselected the enable recording selection. Now I can burn every time! If this fixes it for anyone else let me know!
Jr

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error 4000 and other anomalies

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.