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Push notifications for specific apps not working even though the badge updates (Facebook, Google etc.)

So this has been happening for months now. I was expecting iOS 5 to fix it, but it hasn't. Push notifications for specific apps do not work. Some come through just fine, but Facebook and Google+ in particular don't work correctly. Facebook push notifications seem to work when the notification is generated from an action performed on a mobile device (ie: someone writes on my wall from another iPhone); if they do the same thing on the desktop, the notification doesn't seem to come through.


As for Google+, I've never seen a single push notification come through as it should, even though I've seen other iPhones with the same app reciving these notifications with no issue.


This is particularly strange because the badge on the app icon usually updates (though it feels like fetch, not push), but the notifications simply don't make it into the notification center (or on the lock screen as they should). As I said, this has been happening for months, long before iOS 5, and the problem has persisted now that I'm running iOS 5.


I've checked and rechecked all notifiation settings for these apps. I've uninstalled and reinstalled them. I've called Apple support and they couldn't offer me any help. Does anyone have any idea what's going on here?


Thanks for your time.

iPhone 4, iOS 5

Posted on Oct 14, 2011 12:50 PM

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19 replies

Oct 25, 2011 2:17 PM in response to Benz145

Got it!!!! A re-install is NOT the answer. You need to turn on individual notifications under Settings > Facebook > Push Notifications, BUT (and this is a big and confusing BUT) you also need to turn on global push settings under Settings > Mail, Contacts, Calendards > Fetch New Data (and change the Push slider to 'on'). This doesn't sound like it makes sense, but I guess that the push slider under 'Mail, Contacts, Calendars' is actually for ALL push notifications on iPhone, and not just Mail, Contacts and Calendar apps!

Nov 3, 2011 10:03 AM in response to Ivor05

I got an iPhone 4s and I'm experiencing the same problems. I used facebook messenger, and used to get the push notifications to that app, but now that i've deleted it I no longer get the messages directly to the facebook app.


I have push on in the mail settings and notification center for facebook are on as well. I also have push notifications on in the settings for facebook.


I've tried deleting the app and reinstalling, no fix. I haven't tried a hard reset yet.


So far, I figured out that it's not iOS or the facebook app, somehow it is a problem with my account. I logged into my wife's account on my iphone and her account is able to recieve push notifications to my iphone.


Any thoughts?

Nov 3, 2011 1:35 PM in response to joey82

Well I'm thinking that the reason why your wife's facebook account is able to receive notifications is because the main facebook application is still active with the network connection. But try not to touch your iphone for about 10-15 mins without any activity and see if it will still receive notification with your wife's account logged in. Make sure iphone is locked. It happened to me as well not in facebook app but email. I logged on another email and all the messages came in. But after sometime that my iphone is inactive, I use a desktop to send email (using different email) and there is no notification that popped out.


This is really frustrating!

Nov 3, 2011 2:20 PM in response to John Elrod

So!


I don't know if this is anyone's problem but I recently switched from an android phone where I also used facebook and messenger. When I switched to my iphone I didnt log out of any of my accounts on my android phone.


I turned the droid back on and logged out of every account, facebook, facebook messenger, twitter, etc.


This got my facebook iphone app to accept push messages again!!!!

Nov 11, 2011 9:06 PM in response to joey82

I began having this same problem of facebook notifications working on/off since upgrading to IOS 5 on my 3GS. Recently got a iPhone 4 and did a restore. Not surprisingly, the problem has continued.


Unlike @Joey82 and @stoolpigeon I don't have an old phone that I can log out of.


Does anyone else have any other suggestions?

Feb 25, 2012 2:00 AM in response to Benz145

Benz145


I have this exact same problem. EXACT same. I get notification banners for comments only when it comes to my facebook for my iphone 4. I got the message notification to work only using other poeples devices. I dont get it at all. I have spent days at this. I have no idea why. 😟 It is really driving me mad. Inbox me @ K.cousineau@mycambrian.ca if u have found a solution to this please!!!!

Push notifications for specific apps not working even though the badge updates (Facebook, Google etc.)

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