Previous 1 2 Next 22 Replies Latest reply: Feb 24, 2012 7:53 AM by junkyardheart
Greg Schremp Level 1 Level 1

After I moved my MobileMe to iCloud I cannot get mail on my iPhone or iPad. iCloud syncs everything else and works on my MacBook Pro running latest Lion.

Gives me a badge that says:

 

Cannot Get Mail

The user name or password for "iCloud" is incorrect.


iPhone 4, iOS 5
Solved by jeremy158 on Oct 27, 2011 12:33 PM Solved
Had the same problem, and fixed it. SymptomsAccessing iCloud mail via the mail app on iOS device returns an error, "The user name or password for `iCloud` is incorrect."Mail cannot be accessed via www.icloud.com on a desktop/laptop, "Mail could not be loaded", option displayed to "reload, report error, or close mail".iCloud Notes do not sync between iOS devices  SolutionAccess https://appleid.apple.com/ and select "Reset your Password".resest and establish new password.verify mail client fixed via www.icloud.comif fixed, update and iOS device iCloud account password note- "changing" password in your profile did not work in my case and I had select "reset".Worked for my situation.  Credit to the apple senior tech. support advisor. 
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