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Siri- cannot connect to the network?

19872 Views 48 Replies Latest reply: Nov 29, 2011 8:48 AM by Lodigino RSS
  • dskmustang Calculating status...
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    Oct 15, 2011 5:31 PM (in response to adjacks)

     

    After trying EVERYTHING that everyone else has with this same problem (resetting and restarting, etc) I think I solved it! Go to the Siri settings and make sure on the "My Info" you are listed.

    When I selected myself, it suddely started working again! Let me know if this works for you.

     

    This fix worked for me too after trying the "Reset, Reboot" method a few times.

  • JohnnyInSNJ Calculating status...
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    Oct 16, 2011 7:34 AM (in response to sparky1657)

    It's a BETA launch.  They don't have to offer any quality guarantee.

  • JackBauer83 Level 1 Level 1 (0 points)
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    Oct 16, 2011 2:48 PM (in response to JohnnyInSNJ)

    it might be a beta, but they certainly made a big stink about it last week an how its a major feature of the phone

  • itsmekalyan Calculating status...
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    Oct 17, 2011 8:45 AM (in response to xboxjunkie)

    It worked all fine till this mornign and now I am getting the same Message for what ever I try.

  • Greg Malone Calculating status...
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    Oct 17, 2011 8:49 AM (in response to xboxjunkie)

    Ditto... cannot connect to network has plagued me several times this weekend, including right now.

     

    None of the 'fixes' work -- resetting network, turning Siri on/off, indicating yourself as the contact, etc... those that got good results from those efforts mistakenly think this will work for everyone, it seems.

     

    The only thing that works is waiting!

     

    I've noticed that most of the times I've had trouble with connecting Siri is during peak internet hours.  I feel we'll soon here from Apple through a press release that the Siri network has been overloaded and that they're working on a fix.

  • docdude Calculating status...
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    Oct 17, 2011 9:27 AM (in response to xboxjunkie)

    When someone finally gets thru to Apple and hears from them what is going one, please post!!

  • evietoo Calculating status...
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    Oct 17, 2011 9:29 AM (in response to docdude)

    I got through 5 minutes ago. Siri is down for "maintenance." No word on when it's going to be back up.

  • walterfromlewisville Calculating status...
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    Oct 17, 2011 10:23 AM (in response to xboxjunkie)

    You would think that Apple would have Siri prompt the user with "Sorry, Siri servers are down for maintenance, please try again later", instead of "Sorry, I am having trouble connecting to the network". This generic error message leads to wasted time by the end user troubleshooting their network connections. Come on Apple, get it together...

  • docdude Level 1 Level 1 (0 points)
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    Oct 17, 2011 10:27 AM (in response to xboxjunkie)

    working now, but seems super intermittent and spotty!

  • Greg Malone Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 17, 2011 10:36 AM (in response to xboxjunkie)
    You would think that Apple would have Siri prompt the user with "Sorry, Siri servers are down for maintenance, please try again later", instead of "Sorry, I am having trouble connecting to the network". This generic error message leads to wasted time by the end user troubleshooting their network connections. Come on Apple, get it together...

     

    Well, Apple is not *as* bad as Google is about releasing half-baked software, but we all know it happens.  Siri's connectivity issues will probably be resolved in a few days, with an announcement about it.  Siri is clearly just what they call it, a 'beta' version... but (when working) is reasonably good for a first go, though many features are missing from Siri's capabilities at this time. 

     

    Reminds me of stupid stuff like 'why does the built-in alarm clock app not allow you to create a custom snooze time like all other clock apps do?'   If it wasn't for the overall good effort made by Apple in building products that are just plain better than the competitors, I'd be screaming a lot louder about weird stupid stuff that's missing from Apple products.

  • mattfrommaplewood Calculating status...
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    Oct 17, 2011 10:39 AM (in response to Greg Malone)

    Do you realize the ramifications of this? I was in my car, expecting to use the "Call person name, mobile" command and I could no longer do handsfree dialing. It said the "network was unavailable".

     

    Siri now apparently requires network connectivity to do basic voice commands. It also requires Siri's servers to stay online 100% of the time.

     

    This is going to cause atleast a few car crashes due to this loss of capability. I want my old handsfree dialing back so I can keep my eyes on the road!

     

    Apple really messed up here. It should revert back to the old voice control engine in the event that SIRI is down.

  • docdude Level 1 Level 1 (0 points)
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    Oct 17, 2011 12:48 PM (in response to xboxjunkie)

    Its broken again.  Time to exchange this useless piece of metal for a Droid

  • Bikercubster Calculating status...
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    Oct 17, 2011 12:58 PM (in response to xboxjunkie)

    I resolved this issue in another way.  I tried all the resetting that was suggested.  To no avail.  What I found was that my iPhone 4S was giving low memory warnings.  During my Siri adventure, the phone went into the "deep sleep" phase that requires both buttons to be held down to get it to come back up.  I checked under Settings/General/About/Diagnostics & Usage/Disagnostic and Usage Data and noticed LowMemory warnings when my Siri connection issues started. 

     

    Then I double clicked the home button to see what was running.  I had about 15 - 20 apps running.  Shut all those down and then tried Siri again.  It worked, I could connect over 3G with 2 bars. 

     

    Give that a shot and maybe Apple should put a warning if you try to run Siri and there isn't enough memory.  Seems that some apps have that warning in them already.

  • six_day_trial Calculating status...
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    Oct 17, 2011 1:10 PM (in response to Bikercubster)

    The bottom line is the service is simply overloaded, and will be for awhile as new iPhones trickle out. Keep in mind the following:

     

    1. The service is brand spanking new
    2. This is the best selling iPhone in Apple's history, so there are millions of people playing with Siri
    3. There are millions of people still asking Siri irrelevant, silly questions - once that is out of everyone's system, Siri will experience far less usage
    4. Again, the service is brand spanking new... there will be bugs for awhile

     

    You can try a bunch of "fixes", but chances are, the service just came back online for you while you were doing whatever you were doing. In the last 2 days since I first had trouble with Siri, it has gone down and back up again with just minutes passing and me doing nothing but being patient.

     

    Try being patient. It works.

  • MacRobinson Calculating status...
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    Oct 17, 2011 3:32 PM (in response to docdude)

    Really, docdude? For a couple days of some inconvenience while they tweak a BETA product, you'll give up the years of future use once they get it down in a few hours/days/ or even weeks? Fascinating.

     

    Yeah, what six_day_trial said!

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