Sync Outlook Calendar message "Apple Outlook DAV Config has stopped working"

Question

Sync Outlook Calendar message "Apple Outlook DAV Config has stopped working"

Hi There,

I've installed the Windows iCloud Control Panel tool, and I'm trying to sync some of my Outlook data to iCloud. Contacts works fine, and tasks appeared to work fine the first time, but syncing my calendar consistently fails with this message:

"Apple Outlook DAV config has stopped working"

My calendar is rather large, but it was larger still (over 5000 entries), so I archived some older items, but it still fails now at about 1800 items out of 2000.

Has anyone seen this before? Any suggestions?

Cheers,

Trevor

iCloud Control Panel for Windows-OTHER, Windows 7, 64-bit Ultimate 8 GB RAM

Posted on Oct 14, 2011 4:26 PM

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Answer 1

Oct 14, 2011 7:51 PM in response to trevorfromoakpark

I have the same issue. Its driving me nuts. It has nothing to do with the size of your calendar cause mine is small. I think its a compatability issue with 64 bit windows 7 systems. Id love to know how to solve.

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Answer 2

Oct 15, 2011 7:54 AM in response to dylanfromhuxley

Try using the Microsoft PST Repair tool, usually located in (depending on your office version, 12,14 and x86 or x64):

C:\Program Files (x86)\Microsoft Office\Office14\scanpst.exe

run it on your PST , usually located:

disk drive:\users\username\AppData\Local\Microsoft\Outlook

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Answer 3

Oct 15, 2011 12:18 PM in response to trevorfromoakpark

I am experiencing the same problem with my computer. I'am on windows 7 64bit and office 64bit.

I have tried to repair the pst and still the error

help...

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Answer 4

Oct 15, 2011 1:27 PM in response to trevorfromoakpark

Found the solution....

Deleted all records in my outlook calendar and contacts (had them backed up before) and it worked fine. It seems that iCloud was getting stuck on a certain entry or record. After hours of frustration it works.

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Answer 5

Oct 15, 2011 2:42 PM in response to Levanterman

Hi Levanterman,

Yes I tried that, and there were errors. I fixed my pst file. But then my I got a new error. Which resulted in the process actually generating an email would you believe it to Apple support staff, I presume saying:

-------------------------------------------------------------------------------- --------------------------------------------------------------------------------

Help Apple improve its products by sending us diagnostic and usage information about iCloud.

By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. This information is collected anonymously. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.

____________________________

Your setup couldn't be started because of an unexpected error.

Error: 0x80040604: No reason set

-------------------------------------------------------------------------------- --------------------------------------------------------------------------------

So you can imagine my frustration with all of this, but I agee, I think with dylanfromhuxley above, it is probably some errant specific calendar item. Unfortunately, I'm not willing to go to the trouble of "demolishing" my calendar to re-build it again, just to get the iCloud sync going ... I'l probably revert to doing good old wired syncing here, until I here confirmed reprots that that this clearly 1.0 version of the Outlook integration has matured somewhat.

Cheers,

Trevor.

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Answer 6

Oct 15, 2011 2:43 PM in response to trevorfromoakpark

Oh, I should have said, that email was directed to:

'outlook_cal_noreply@me.com'

Cheers,

Trevor

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Answer 7

Oct 27, 2011 12:22 PM in response to trevorfromoakpark

Hey everyone... I have found the issue with this... It has nothing to do with archiving, or cleaning up your mailbox. It has to do with recurring appointments in your calendar. I have spent the last two days removing appointments, syncing, adding appts, syncing, etc... Also spent two hours on the phone with the helpdesk (thanks Casey). If you go to calendar views, and choose the list option, sort by recurrence. Remove all of the appointments with recurrences, and try iCloud again. This should work. You might have to redo all of your appointments that repeat.

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Answer 8

kmacnaug

Level 1

8 points

Oct 27, 2011 12:42 PM in response to trevorfromoakpark

The calendars are so annoying. I was fine before iCloud - with 2 iPads and a MacMini syncing fine with MobileMe. When we downloaded iCloud on the iPads and purchased 2 iPhone 4s' - nothing works. Many appointments were deleted altogeter, some appear double and each device has a different assortment of dates in the calendar. How can I fix this? Calendars are one of the most important features of the iPhone, iPad and desktop for me. Contacts are another issue. They're a mess, too.

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Answer 9

Nov 8, 2011 1:54 PM in response to trevorfromoakpark

I'm having the same issues as others here... "Outlook DAV Config has stopped working" Not a very helpful error message...

Does anyone know if a log file is generated?

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Answer 10

Nov 12, 2011 7:18 AM in response to warrenfromshreveport

Thank youy Warren, brilliant advice. I've been going mad trying to sort this,,,,now sorted cheers

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Answer 11

shirpa

Level 1

0 points

Jan 4, 2012 11:30 AM in response to warrenfromshreveport

I concur with Warren that the problem can be fixed by deleting the recurring appointments. Once I did that however, iCloud moved all of my contacts and calendar entries out of my Outlook Personal folders and into the iCloud Calendar space. I'm now worried that when I sync with my Blackberry that the BB sync tool will delete all of the contacts and calendar entries on the BBerry. Anyone have any ideas before I sync the BB??

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Answer 12

Mar 12, 2012 2:31 PM in response to trevorfromoakpark

I just downloaded the iCloud for Outlook v1.1 update which appears to have resolved the problem.

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Answer 13

DiaRou

Level 1

0 points

Oct 9, 2012 9:26 PM in response to trevorfromoakpark

I went as far a clearing out my entire Outlook calendar including all the reoccuring tasks...still same message! A 2-hour long tech support call to Apple was of no use either.

Does anyone have ANY suggestions? I have been using Outlook for many years and would prefer not to switch!

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