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iTunes 10.5 doesn't recognize iPhone 4s

When I plug in the 4S, iTunes just sits there and does nothing. If I plug my 3GS back in, it does the little sound and shows up in iTunes. I've repaired, reinstalled, restarted my computer numerous times. I don't know what else to do. Help!

Windows 7, iPhone 4S

Posted on Oct 14, 2011 5:24 PM

Reply
7 replies

Oct 23, 2011 3:32 PM in response to jcking78

I am having similar sync problems with new iPhone 4s and latest iTunes.


At first iTunes recognized my iPhone, but sync was so sluggish it was taking hours to sync a few apps, and only got a few on there. i- tunes diagnostics wouldnt work at all. Whole thing was hanging. WHen I disconnected phone iTUens returned to normal. I was using cloud for back up.


Rebooted, reinstalled i Tunes, stopped all start ups except essentials, now diagnostics works but i Tunes wont recognize my phone.


here's what i got


Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

Acer Aspire 5534

iTunes 10.5.0.142

QuickTime not available

FairPlay 1.13.35

Apple Application Support 2.1.5

iPod Updater Library [Error:0000000D]

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 4.0.0.96

Apple Mobile Device Driver 1.57.0.0

Bonjour 3.0.0.10

Gracenote SDK 1.9.3.494

Gracenote MusicID 1.9.3.106

Gracenote Submit 1.9.3.136

Gracenote DSP 1.9.3.44


iTunes Serial Number 0042ADD402FE4340


Current user is an administrator.

The current local date and time is 2011-10-23 15:15:22.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.


Video Display Information


ATI Technologies Inc., ATI Radeon HD 3200 Graphics



**** External Plug-ins Information ****


No external plug-ins installed.


iPodService 10.5.0.142 (x64) is currently not running.

iTunesHelper is currently not running.

Apple Mobile Device service 3.3.0.0 is currently running.


**** Device Sync Tests ****


No iPod, iPhone, or iPad found.

iTunes 10.5 doesn't recognize iPhone 4s

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