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iCloud changes your Outlook calendar and contacts.

They no longer appear in there original folders, but in a special iCloud folder... Which means they don't show, along with your tasks, in Outlook Today. It seems to me Apple have not thought this through. It needs to be transparent to the Outlook user, and this is FAR from transparent. I have disabled these going to iCloud and spent most of the arternoon getting these back into their original folders...


Not the kind of solution I expect from Apple.

Posted on Oct 14, 2011 6:18 PM

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135 replies

Oct 15, 2011 1:18 AM in response to richardfromblackburn north

Totally agree, I had a huge panick situation yesterday, I tried to uninastall iCloud because it was messing up my Outlook contacts, and suddenly all my contacts were gone. Tried serveral things, then all the contacts on my iPhone were gone too... After 2 hours of messing around, re-installing iCloud, dragging all my contacts back in my normal Outlook contacts folder, then de-installing iCloud again, I finally have everything back to normal (had to delete some double contacts but I was so relieved I didn't care). Maybe it had to do something with Google Calendar Sync running in the background? But that's not syncing contacts, so don't know why that should interfere?


I don't think this is a pretty solution for Outlook users, feels like a way to force us to abandon our own way of working with the programs we like. No thank you, Apple. After the horrible update to iOS 4, I already had my whole calendar messed up thanks to their daylight savings time bug (which they NEVER admitted to).


I'm switching to Android just as soon as my current cell phone contract allow me to.

Oct 15, 2011 2:59 PM in response to cbonamer

If you look at the folders, (click on the folders button on the bottom left), you will see a series of folders under iCloud. In each case, you can find a way to highlight all of the contents (calendar will need you to show the contents as a list, use Ctrl-A to highlight all the contents), then drag them back to the old folder. They will transfer.

Oct 15, 2011 6:04 PM in response to richardfromblackburn north

Turns out that what happens is when icloud syncs, it sends a blank address book up to the cloud which then feeds a blank address book back to everything else.

So you are right. At this point I am turning off ALL of icloud, on my PC, my mac pro, my iphone and my ipod and I am also just going to to direct updates from the PC.


Apple really pooched the pooch on icloud.

Oct 16, 2011 2:10 PM in response to richardfromblackburn north

I was also disappointed with the iCloud synching with Outlook. When there are no options to set, or instructions to follow you'd hope it would just work, but not using the default Outlook folders is not a workable solution. I was previously happily synching my Outlook Calendar to my iPhone using Google Calendar Sync, and my Outlook contact with Soocial - with Google Calendar and Contacts pushed to my phone through the Exchange client functionality. Only drawback is that these updates weren't realtime, but only synched a few times a day.


But, it worked, and it was free... going back to that solution.

Oct 17, 2011 3:57 AM in response to richardfromblackburn north

I completely agree with all of you.

What a nightmare opening outlook and finding that all my appointments, contacts, activities were gone! Then I discvered the "in iCloud" to the left and my heart started to beat a little bit slowly.

But I have a question: using iCloud doesn't allow me setting any alarm (dunno if the english interface call it this way) in appointments or activities, because Outlook says that they are in external folders (it is true). then? No more alarms?

Oct 17, 2011 12:02 PM in response to Stefano964

No reminders in Outlook because you can't set the iCloud as your default data file. So, no reminders and no Outlook today. Really a total failure. I think Microsoft should make it possible to set an imap account as your default as well, but this is still poor design by Apple. I'm going with the google calendar sync solution. It would have been really nice for iCloud to work though.

iCloud changes your Outlook calendar and contacts.

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