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iTunes to iPhone "Unknown error 0xE800007F"

I have Wi-Fi Sync active and it works great unplugged from power -- but when I plug my phone into power and it starts syncing, iTunes says the following:


"iTunes could not connect to this iPhone because an unknown error occurred (0xE800007F)."


Searching gives me zilch. Anyone have an ideas? Everything is running the latest verison of iOS, etc., etc...

Posted on Oct 14, 2011 9:02 PM

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376 replies

Nov 23, 2011 3:10 AM in response to Maury Mccown

Same here, Win7 64bit. I'm not bothered so much about the error (becasue I've only get it a few times a day and wifi sync works when plugged into power)

as I am about the intermittent freezing and general unresponiveness of iTunes when this wifi-sync/error monkey business is taking place.


I've detailed the freezes here on macrumors:


http://forums.macrumors.com/showthread.php?p=13901403#post13901403

Nov 28, 2011 6:30 AM in response to Maury Mccown

In my case the error is still happening, less frequently but usually accompanied with another error like " The iPhone cannot be synchronized because it can't be found" then the iPhone disappears from iTunes just to re-appear itself after a few minutes. I've tried everything and I cannot get rid of the issues


I just stopped bothering trying to fix it as it is annoyance and it is not preventing me to eventually sync my devices, but it remains a stain on the "perfect user experience" that Apple promises. They are just as buggy as MS or any other software writer

Nov 28, 2011 10:48 AM in response to Theseus

This advice is only slightly above the infamous "did you turn it off and on again?" and to behonest I didn't expect anything better from Apple support.


So did you tell them your router WAS on the latest firmware and your iphone WAS connecting to wifi ok in general? And theat there's a 9-page thread already on apple support forums about this?

iTunes to iPhone "Unknown error 0xE800007F"

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