You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sim Card Failure No Sim with iPhone 4S Anyone Else?

Got the new 32GB iPhone 4S today from AT&T, activated the phone was working all morning, I started experimenting with Siri and a couple minutes later the phone was hotter than usual and I get Sim Card failure, and Bad SIM messages. The phone now only says No Sim. I get home take out the SIM card and put it in my previous iPhone 4 and it works just fine. I then put in a blank micro SIM into the new iPhone 4S, but it still says NO SIM. Thinking the SIM reader got fried some how already.



Anyone else have this problem maybe a bad batch out there, or I just got an unlucky lemon?



I made an appointment for the genius bar tomorrow, but I seriously doubt they will have replacement stock of the 4S already. Guess I will find out what my next course of action will be tomorrow trying to get a replacement since new orders are taking 30 days to ship I am afraid I will have to wait awhile to enjoy the new features of my already paid for phone 😟

Posted on Oct 15, 2011 1:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2011 4:55 AM

I'm having the same issue... 😟

1,365 replies

Dec 15, 2011 5:49 AM in response to robsdoghouse

Hi all,

I got my 4S 16GB Sim-Free in Israel (Orange)

I got it on 5.0 and had no problems at all.

Then, I updated to 5.0.1 and problems has started:

I takes it over 2 minutes to connect to carrier after reboot (sometimes it doesn't connect at all, so another reboot helps), so do with switching the Flight Mode on and off.

The signal stripes turn up and down all day long, and sometimes even doesn't have signal.

Of course, I have the Invalid Sim Error twice a day (I need to reboot twice),

so I have signal only 2 hours a day.

I must say that the Sim Card worked perfectly in an iPhone 4.


Apple, I hope that you will fix that, because I'm starting to get rid of it.

This is what I get because I moved from a contestant phone to an iPhone?

Dec 15, 2011 2:03 PM in response to robsdoghouse

Hallelujah brothers! Apple have provided a solution...

http://support.apple.com/kb/ts4148

They fixed existing version 5.0.1. Don't need to wait until 5.0.2 will be released.

The previous version for 5.0.1 was 9A405. The mentioned solution helped me and now my phone works fine. Now version of 5.0.1 is 9A406.

I've checked two different cards (previously one of them not working at all) and both are working fine.

Dec 15, 2011 2:54 PM in response to gnoble76

Hi gnoble76. That's great news. Finally Apple have listened to its customers. All the calls I made to Apple. I told them to look at this forum. Maybe some one did. And saw all you good people with problems. And finally decided to fix it. After they said there was no problem. Good on you folks for people power. Oh, and by the way this new version. Has worked for me to. Untill the next problem folks. Ta Ta and a very happy Christmas and prosperous New Year.

Dec 15, 2011 4:42 PM in response to robsdoghouse

I went to the link given by gnoble76 and read the post. Maybe I'm just being picky, but I noticed that Apple does not refer to "SIM FAILURE" as one of the possible messages the iPhone 4S displays when it fails. However, that IS the exact message my iPhone 4S displayed when it stopped working. Is it possible that this fix addresses those failures that produce only the messages quoted in Apple's post and does not address failures that produce the "SIM FAILURE" message?


Sishome, I'm curious, did your iPhone 4S display the message "SIM FAILURE" or one of the messages quoted in the Apple Post?

Dec 15, 2011 7:09 PM in response to sishome

Sishome, My "SIM FAILURE" notification appeared as a popup too. But, in my case, where the network name should be (Verizon for me) it said, "No Service"...even though I was in an area of known satisfactory service. I have never received the "invalid Sim" notification anywhere. Now we have more variables. Tougher equation to solve.


Yes indeed. Weird.

Dec 16, 2011 12:24 AM in response to robsdoghouse

This is my cross-post to this topic from other one.

https://discussions.apple.com/thread/3481455?start=195&tstart=0


"

5.1 doesn't help.

Changed my sim.. Almost all the same, only finds network a little bit faster. But SIM Failure 3-4 time a day is normal.


See it again - it's 5.1 (!!!) with f/w 1.4.0.


I have no more clues what to do. Just swipe it again and see if a cleared one will do the same."


And yes. We also confirm that modem f/w 1.14.0 of 5.0.1/406 does nothing good.

Sim Card Failure No Sim with iPhone 4S Anyone Else?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.