robsdoghouse

Q: Sim Card Failure No Sim with iPhone 4S Anyone Else?

Got the new 32GB iPhone 4S today from AT&T, activated the phone was working all morning, I started experimenting with Siri and a couple minutes later the phone was hotter than usual and I get Sim Card failure, and Bad SIM messages.  The phone now only says No Sim.  I get home take out the SIM card and put it in my previous iPhone 4 and it works just fine.  I then put in a blank micro SIM into the new iPhone 4S, but it still says NO SIM.  Thinking the SIM reader got fried some how already.

 

 

Anyone else have this problem maybe a bad batch out there, or I just got an unlucky lemon?

 

 

I made an appointment for the genius bar tomorrow, but I seriously doubt they will have replacement stock of the 4S already.  Guess I will find out what my next course of action will be tomorrow trying to get a replacement since new orders are taking 30 days to ship I am afraid I will have to wait awhile to enjoy the new features of my already paid for phone

Posted on Oct 15, 2011 1:53 AM

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Q: Sim Card Failure No Sim with iPhone 4S Anyone Else?

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  • by Marrimo,

    Marrimo Marrimo Feb 24, 2012 2:45 AM in response to Maria Rosa
    Level 1 (0 points)
    Feb 24, 2012 2:45 AM in response to Maria Rosa

    i download firmware 5.1 and and the battery has to work better.

    But - the network still disappear!!! This is awful! Apple does not care about customers!

     

    Tim Cook, for God's sake, do something!

  • by yjsitbon,

    yjsitbon yjsitbon Feb 24, 2012 4:26 AM in response to Mr. Luigi
    Level 1 (0 points)
    Feb 24, 2012 4:26 AM in response to Mr. Luigi
    Currently Being Moderated
    Feb 23, 2012 3:37 AM

    Hi,

    I purchased my Iphone 4s nov/2011 and in the last 3-4 weeks i am facing frequent errors of "SIM FAILURE" then it goes to "INVALID SIM".

    i must turn off the on my phone each time it appears.

    sometimes the intervals between errors is few minutes and sometimes it can take up to 3-4 hours.

    i replaced my sim card twice at the network provider but the errors remain.

    i switched with another ihopne the sime card - the error appears on my phone again and on the other phone the sim works good.

    checked the settings but couldnt find and diferences with my son's iphone(which we bought the same day at the same store).

    any one with any information will be appreciated.

     

    thanks

    yjsitbon

    iPhone 4S, iOS 5.0.1
  • by marciorr,

    marciorr marciorr Feb 24, 2012 5:11 AM in response to robsdoghouse
    Level 1 (0 points)
    Feb 24, 2012 5:11 AM in response to robsdoghouse

    I'm trying firmware 5.1 beta 3 now. I'll keep you informed.

  • by Pleistocen,

    Pleistocen Pleistocen Feb 25, 2012 2:14 AM in response to robsdoghouse
    Level 1 (0 points)
    Feb 25, 2012 2:14 AM in response to robsdoghouse

    I cannot find a working download link for the 5.1 beta 3...cand anyone help me out? Thanks in advance.

    .

  • by abraxis,

    abraxis abraxis Feb 25, 2012 3:16 AM in response to gnoble76
    Level 1 (4 points)
    iPhone
    Feb 25, 2012 3:16 AM in response to gnoble76

    Well, I had the SIM card failure thing with a prepaid Singtel MicroSIM.  **** poor reception and data would work for a couple of minutes after reboot.  Calls would drop and eventually would go No Service. 

     

    did the restore with the 501/406 thing and it's been working fine ever since.  My 4S receives signal fine, data works as it should and calls no longer drop.  I consider this "fixed". 

     

    Actually, this first cropped up a couple of months ago in Shanghai using a cut China Mobile SIM.  I thought it was because it was a cut SIM instead of an iOS issue.  Looking forward to trying it out when I return. 

  • by Mr. Luigi,

    Mr. Luigi Mr. Luigi Feb 25, 2012 9:53 AM in response to Pleistocen
    Level 1 (27 points)
    Feb 25, 2012 9:53 AM in response to Pleistocen

    Hi Pleistocen,  You may have noticed several posts on my part in this discussion informing all that installing iOS 5.1 beta 3 ended my SIM problems immediately on the two iPhone 4S's that were exibiting the flaw.  Having said that, my opinion at this point (Feb. 25th) is that it may be prudent to wait for the formal release of iOS 5.1 as many indicators point to a March 7th release of the update...or at least an announcement of its imminent release.  March 7th is just over 10 days away and considering this problem has been harvesting justified ill will towards Apple since October of last year...well...10 days seems like a relatively small wait.

     

    I will say this, if the iOS 5.1 update does not bring relief to a good number of folks in this discussion forum (and other discussions on the topic) I would not want to be in Mr. Cook's shoes...or sandels...or whatever he wears.  Apple's total silence on this subject has made an extreme inconvenience for its customers an insult to them.  As a long time Apple supporter (since the days when the Apple II was first released) I almost find myself being embarrassed by their handling of the SIM problem.

     

    Mr. Luigi

  • by marcus_30,

    marcus_30 marcus_30 Feb 25, 2012 10:30 AM in response to marcus_30
    Level 1 (24 points)
    Mac OS X
    Feb 25, 2012 10:30 AM in response to marcus_30

    I don't want to push it but hey ho I may as well give an update.

     

    Since receiving a new sim on the 20th Feb and the chip looked noticeably different, I have not had any dreaded sim failures.

     

    I don't get why some solutions work and some don't, it's all the same tech isn't it.

     

    Hopefully the next iOS update fixes it for the rest of you.

  • by hoodwinkedfool,

    hoodwinkedfool hoodwinkedfool Feb 25, 2012 7:14 PM in response to robsdoghouse
    Level 1 (0 points)
    Feb 25, 2012 7:14 PM in response to robsdoghouse

    I'm on iOS 5.1 beta 3 and am still having problems with my sim card. This has me worried. Maybe the update wont fix the problem after all. I get "Invalid Sim" then if I reset or restart my iphone it becomes "No Sim" error.

  • by Maria Rosa,

    Maria Rosa Maria Rosa Feb 25, 2012 8:57 PM in response to Pleistocen
    Level 1 (0 points)
    Feb 25, 2012 8:57 PM in response to Pleistocen

    The only way is to became a developer...you have to pay 99 or wait until 5.1 is released

  • by marciorr,

    marciorr marciorr Feb 25, 2012 9:00 PM in response to robsdoghouse
    Level 1 (0 points)
    Feb 25, 2012 9:00 PM in response to robsdoghouse

    IOS 5.1 beta 3 fix the problem for me. More than 30 hours without a problem.

  • by Mr. Luigi,

    Mr. Luigi Mr. Luigi Feb 27, 2012 8:30 AM in response to Maria Rosa
    Level 1 (27 points)
    Feb 27, 2012 8:30 AM in response to Maria Rosa

    Hi Maria,

     

    Actually, you do not have to become a developer to get the iOS 5.1 beta 3 download...although that is definiftely the standard and Apple Preferred method.  In fact, throughout this  forum links to the beta download have been posted with directions.  No developer credentials needed.  However, it does appear that Apple has combed this forum and removed all references on how to get and install the beta software.  I won't even bother to repost the link and directions here as I'm sure I'll get spanked by Apple.

     

    I used those links myself to download the beta software.  It immediately solved my SIM problems on two iPhone 4S's.  I've been SIM problem free for...jeeze...weeks and weeks and weeks now.  I am not a developer.

     

    Having said all that, I recommended in my most recent posts to wait for the formal release of iOS 5.1 since the rumors are fairly strong this should occur around March 7th.  Considering this problem has been polluting the waters since October of last year, a little over a week seems worth the wait for the final product.

     

    Cheers, Mr. Luigi

  • by Mr. Luigi,

    Mr. Luigi Mr. Luigi Feb 27, 2012 9:00 AM in response to hoodwinkedfool
    Level 1 (27 points)
    Feb 27, 2012 9:00 AM in response to hoodwinkedfool

    Hi hoodwinkedfool,

     

    That is very disappointing news about the lack of efficacy of the iOS beta in removing your SIM problem.  You may be one of those iPhone owners for whom the most prevalent cause of the SIM problem, that the beta software seems to effectively address, is not the cause of your problem.  Something that is not mentioned a lot in this forum is that SIM problems are actually not a rare issue for cell phones and, unfortunately, can occur due to many, many, reasons.  That is why diagnosing them can be so problematic.  (Don't get me wrong, I am not excusing Apple's behavior in this particular case.  But, it is true that SIM issues can be really difficult to pin down.)

     

    This is just my opinion.  If I were you, I would wait for the formal release of iOS 5.1 and do the install.  There may have been some tweaking of the software from its beta 3 release and its final release to the general public.  If that works...stand up and do a jig.  If not, I would go to your local Apple Store and DEMAND a NEW PHONE.  Get the link to this forum and bring it with you to show the Genius that your problem was shared by MANY people who have tried eveything under the sun.  (There are actually other forums on this same issue.  You could drown him/her with supporting evidence if you wanted to include links to those discussions too.)  Tell them you tried the new iOS 5.1 software and it didn't work (as it seems to be working in the beta state for many).

     

    If it was me, I wouldn't bother with swapping out SIM cards, blowing the SIM contacts clean, etc.  Just demand a new phone and lay prostrate in the middle of the Apple Store until you get that new phone.

     

    Hopefully, Apple's reputation for good customer service will make those last desperate steps unnecessary.

     

    Good luck.  We are all pulling for you.

     

    Mr. Luigi

  • by Lourenco,

    Lourenco Lourenco Feb 27, 2012 4:36 PM in response to robsdoghouse
    Level 1 (0 points)
    Feb 27, 2012 4:36 PM in response to robsdoghouse

    After 2 weeks of waiting (here in Portugal there are no Apple Stores) i have a new iPhone 4S. I'm sure that it is a new and not a refurbished one. It has ios 5.0.1. Let me see how it works and if the problem is solved.

  • by vee_vee,

    vee_vee vee_vee Feb 28, 2012 4:11 PM in response to ravelmd
    Level 1 (0 points)
    Feb 28, 2012 4:11 PM in response to ravelmd

    That is good for you coz you bought it at a carrier which is recognized by Apple in Manila, how about us who bought it from someone else or ordered it from a seller? You know how it is in the Philippines, there is virtually no customer service unless you bought the item from either Globe or Smart. I guess we have to wait until the 5.1 release. What is 7  more days after all? *sigh*

  • by Mr. Luigi,

    Mr. Luigi Mr. Luigi Feb 29, 2012 8:07 AM in response to robsdoghouse
    Level 1 (27 points)
    Feb 29, 2012 8:07 AM in response to robsdoghouse

    This may seem like an off topic question, but it actually is spawned from reading a lot of posts from folks who have tried the strategy of getting a replacement iPhone to fix the SIM problem.

     

    Question:  In general, is it better to buy your iPhone FROM APPLE...in a Apple Store or via the Apple Online Store.  Or, is it better to buy your iPhone from the cell carrier you contract with?  Again, this discussion is filled with folks who have tried the strategy of returning their phones for new ones.   I think it would be good to know which purchase method is best if you are caught in the unenviable situation of having to return your phone for a replacement.

     

    Thanks for any feedback, Mr. Luigi

     

    P.S.  7 days till we learn just how much attention Apple has given to this SIM issue!

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