13 Replies Latest reply: Nov 14, 2014 12:42 PM by texasbevo2
J E Lastowka Level 1 (15 points)

I thought I had successfully converted from iPhone 3g to 4s could not connect to att phone service.  To reinstall, I reset to iPhone 4s to restore factory settings. software downloaded successfully, but after install completes I get a message that iPhone 4s could not restore (error 1).  Followed by message that iTunes has detected an iPhone in recovery mode and that I can restore original setting bu clicking Restore.  Doing that reats the problem  After 10 attempts, I am frustrated.  Itunes no longer shows capacity, software version or serial number for iPhone .  Lists those as n/a.  Need help