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User profile for user: J E Lastowka
J E Lastowka Author
User level: Level 1
24 points

Help iPhone 4s could not restore (error 1) - stuck in recovery mode

I thought I had successfully converted from iPhone 3g to 4s could not connect to att phone service. To reinstall, I reset to iPhone 4s to restore factory settings. software downloaded successfully, but after install completes I get a message that iPhone 4s could not restore (error 1). Followed by message that iTunes has detected an iPhone in recovery mode and that I can restore original setting bu clicking Restore. Doing that reats the problem After 10 attempts, I am frustrated. Itunes no longer shows capacity, software version or serial number for iPhone . Lists those as n/a. Need help

Posted on Oct 15, 2011 2:17 AM

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13 replies
User profile for user: frerich
frerich
User level: Level 1
0 points

Nov 25, 2011 6:01 AM in response to J E Lastowka

I had the same issue today. Due to connectivity issues (phone was constantly searching for a carrier even when SIM card (Swisscom) was removed or showing WLAN connectivty when there was definitely none), I decided to restore. However the phone stalled at "restoring the firmware" showing "error 1". After several tries, I switched from my old Macbook to a PC, installed iTunes 10.5 and was able to restore 5.0.1 successfully. I'm now restoring configuration from iTunes backup...

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User profile for user: Unshaven
Unshaven
User level: Level 1
30 points

Nov 25, 2011 8:55 AM in response to J E Lastowka

If you are stuck in recovery mode and the firmware will not update, unplug your phone from your computer and simply turn it off and then back on. If that does not work try the following:


Disconnect phone from computer:


1. Hold down the power button for 5-7 seconds.

2. Keep holding the power button and press the home button for 10 seconds.

3. Release the power button but keep holding the home button until the apple logo appears.


Should solve your problem.

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User profile for user: frerich
frerich
User level: Level 1
0 points

Nov 28, 2011 12:46 PM in response to frerich

Unfortunately the restore did not solve the connectivity problem, but it made it even worse. The phone was not connecting to the carrier at all, constantly showing "Searching...". I tried another restore, this time it failed on three different computers (one of them was a fresh iTunes installation)... Strange, that it worked once.


@Unshaven: Multiple combinations of Power and Home button did not work either. Seems to be bricked now. I think I have to return it to Apple ...


Btw. Windows iTunes showes some log errors like 'getenv radio-error' failed and DoesDriverNameMatchDeviceID failed.


Any ideas welcome also regarding the issue of loosing connectivity to the carrier...

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User profile for user: frerich
frerich
User level: Level 1
0 points

Nov 29, 2011 6:59 AM in response to frerich

I'm still stuck. Recovery Mode and DFU mode did not overcome iTunes error 1. iPhone Configuration Utility detects the mode correctly (displays an DFU or RecoveryDevice instead of UUID. During recovery the UUID is displayed in the IPCU. So I registered the phone as a developer device and tried iOS 5.1 beta. Same issue. Recover stalls at "Restoring iPhone Firmware" (approx. 80% progress bar). Sh...

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Help iPhone 4s could not restore (error 1) - stuck in recovery mode

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