TK - san sebastian

Q: after update to version 4.4 optical out not working

Does anybody experience the same problem? After todays update to ios5 (version 4.4) the optical output does not work anymore. I have the problem on all Apple TV's with different audio systems. Any help?

AppleTV 2, iOS 5

Posted on Oct 15, 2011 3:11 AM

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Q: after update to version 4.4 optical out not working

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  • by 3ccdmbp,

    3ccdmbp 3ccdmbp Jan 5, 2012 2:00 AM in response to hualon
    Level 1 (5 points)
    Jan 5, 2012 2:00 AM in response to hualon

    I downgraded from 4.4.4 to 4.3 today as the unit is essentially useless if it can not output audio via the optical out. Followed the instructions to downgrade and that worked perfectly BUT still no optical out sound.  Verified that my optical cable was working by using another device.  Verified that the AppleTV under 4.3 does output audio via HDMI, just not optical out.   So, not sure if all the 4.4 iteration updates have done something but downgrading to 4.3 does not fix the optical out issue - very unhappy as this has been going on for months now and the unit was working perfectly until the 4.4 update killed optical out.

  • by jon8979,

    jon8979 jon8979 Jan 5, 2012 11:27 AM in response to 3ccdmbp
    Level 2 (180 points)
    Jan 5, 2012 11:27 AM in response to 3ccdmbp

    Reverting from 4.4.x to 4.3 fixed the optical out for me, restoring the ATV to its original functionality, allowing me to resume using just the optical out (no HDMI cable), which I had been doing the first 8 months I had the ATV, which 4.4.x broke. If you haven't done so already, power cycle and re-check settings, including version. If it still doesn't work, it could be the update failed in some way, or the ATV itself has gone bad. So many people have been affected by this issue, it would not be that surprising for some hardware failures to coincide with the updates. At least I've seen weirder coincidences.

  • by Cormanus,

    Cormanus Cormanus Jan 5, 2012 12:40 PM in response to jon8979
    Level 1 (1 points)
    Jan 5, 2012 12:40 PM in response to jon8979

    I'll ty the downgrade and see what happens. I use my ATV mostly to stream music from iTunes to my stereo amplifier via Airplay and optical out and I'm finding that when I first connect to the ATV I get no sound. If I switch the sound to the computer and then back to the ATV it works. I've not had any problems with sound to the amplifier when I've streamed movies from the iTunes store or elsewhere.

     

    I'm also following a discussion about home sharing dropouts (see https://discussions.apple.com/message/17203068#17203068). The most recent post there has reported downgrading to iTunes 10.3.1 has cured that problem. I might try that too and see if it makes any difference.

  • by jon8979,

    jon8979 jon8979 Jan 5, 2012 1:39 PM in response to Cormanus
    Level 2 (180 points)
    Jan 5, 2012 1:39 PM in response to Cormanus

    Cormanus wrote:

     

    I'll ty the downgrade and see what happens. I use my ATV mostly to stream music from iTunes to my stereo amplifier via Airplay and optical out and I'm finding that when I first connect to the ATV I get no sound. If I switch the sound to the computer and then back to the ATV it works. I've not had any problems with sound to the amplifier when I've streamed movies from the iTunes store or elsewhere.

     

    That's what I've been calling the Airplay two-step bug. It too is new with 4.4.x, and reverting to 4.3 solves it. Some people have said the latest iteration of 4.4.x fixed the optical out issue but left Airplay two-step intact. Thus, it could appear that optical out isn't working, but doing the Airplay two-step should reactivate it, at least until the ATV goes to sleep again. Again, 4.3 works properly, and none of that is necessary.

     

    I stream from my Touch 4th gen to the ATV, and iOS 5.0.1 on my Touch and 4.3 on my ATV work great. Compared to previous iOS versions, 5.0.1 keeps my Touch on Airplay between uses, which is nice; earlier versions would always go back to the Touch for output, and I'd have to reselect the ATV every time.

  • by Cormanus,

    Cormanus Cormanus Jan 5, 2012 9:29 PM in response to jon8979
    Level 1 (1 points)
    Jan 5, 2012 9:29 PM in response to jon8979

    So I think I've restored 4.3 to the ATV2--'I think' because I didn't get quite the messages I thought I should have for the DFU setting. I'll see what happens and whether the 2-step disappears. I'll also see whether the wireless problem (regular drop out) disappears to.

     

    I had intended to revert to iTunes 4.3 as well as that seems to offer a fix for the drop out problem, but it won;t let me use my iPhone with it so back to 10.5.2.11.

     

    Sigh.

  • by jayelwhy,

    jayelwhy jayelwhy Jan 26, 2012 6:04 AM in response to Cormanus
    Level 1 (5 points)
    Jan 26, 2012 6:04 AM in response to Cormanus

    Hi there.  Same issue.  Used optical audio w 3.5mm to connect to iPod Hi-Fi (am just a sucker and want to keep that thing around).....after an upgrade to 4.4 just stopped working. 

     

    Tried restoring via the Apple TV.  I'll see if the DFU reset via the micro-USB is any different.....

  • by hualon,

    hualon hualon Jan 26, 2012 5:54 PM in response to TK - san sebastian
    Level 1 (0 points)
    Jan 26, 2012 5:54 PM in response to TK - san sebastian

    I accidentally upgraded one of my previously downgraded 4.3 boxes to 4.4.4.  I'm trying to do the downgrade again (using the instructions on the bottom of page two of this thread) but I'm getting the message that the device "isn't eligible for the requested build".

     

    Is this because Apple is no longer signing the download?  Any suggestions on downgrading from 4.4.4?

  • by jon8979,

    jon8979 jon8979 Jan 27, 2012 12:41 AM in response to hualon
    Level 2 (180 points)
    Jan 27, 2012 12:41 AM in response to hualon

    No advice on restoring the good firmware, but after restoring 4.3 a couple months ago, I disabled the prompts and avoided the updates altogether by adding the following to my router's block list, confined to the ATV's MAC ID:

     

    appldnld.apple.com

    mesu.apple.com

    appldnld.apple.com.edgesuite.net

  • by kschmesk,

    kschmesk kschmesk Mar 27, 2012 8:01 AM in response to TK - san sebastian
    Level 1 (0 points)
    Mar 27, 2012 8:01 AM in response to TK - san sebastian

    Re: No optical audio without Tv on

     

    Dear Apple,

     

    Please fix this issue for the love of ______(insert meaningful noun)

     

    It's been long enough

     

    I just want to enjoy music again

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