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Outlook contacts are not updating

Migrated from MobileMe to iCloud. If I make a change to my contacts in iCloud or iPhone, it doesn't update in Outlook. Any way to make them stay sync'd? Hitting Refresh iCloud had no affect.


Outlook 2007 / Windows 7 user

Dell 720 XPS, Windows 7, Q6600 : 4 GB RAM : 8800GT SLI

Posted on Oct 15, 2011 5:14 AM

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4 replies

Oct 15, 2011 9:42 PM in response to dustoff99

I was having the same problem. I was not looking in the iClouds contact folder.


In Outlook I would always go to default contacts and it was empty (I have a fresh install of Outlook). I was frustrated because I was expecting the contacts to be updated with all my iCloud info. Nothing ever happened. I got to looking around and noticed on the left Outlook pane under Contacts header there was an iCloud bar that I had not noticed. It is under My Contacts. I expanded this bar and there they were, all my iCloud contacts organized just like I expected.


I did a test and updated an address on my iPhone 4S and within 15 seconds the Outlook version was updated.


The iCloud calendar was a similar "fix" for me.


So, when I first read your post I was experiencing the same thing as you and was dissappointed because there were no responses. Turns out it was working, I was just not looking in the right place.


Hope this helps you.

Outlook contacts are not updating

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