Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID

How can i verify my Apple ID ?

iPod touch

Posted on Oct 15, 2011 5:40 AM

Reply
17 replies

Oct 21, 2011 10:00 AM in response to JoeDonnelly

Nope: that does not work.

1) In iTunes, when I tried to update a free App, I got a message that Apple sent an email to my (correctly displayed) email address. IT WAS NOT SENT. I did this multiple times - NO email received.

2) I went to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

There I carefully followed the 'manage account' option, and did reset my password. THREE TIMES, EACH TIME asking for a verify email.

3) Apple DID send a email to my email address. This is an exact copy of that email: "Dear ___ The Password for your Apple ID ++++ has been successfully reset. If you believe you have received this email in error, or that an unauthorized person has accessed your account, please go to IFORGOT.APPLE.COM to reset your password immediately. Then review and update your security settings at APPLEID.APP.ECOM. Questions? There are lots of answers on your APPLE ID SUPPORT PAGE. Thanks, Apple Customer Support." NO WHERE is there any option to 'verify' my email address. I can only reset the password, and I get back the same message - NO choice to 'verify' the Apple ID.

4) I did phone apple, and was told free email support is available at: www.apple.com/support/itunes/contact

I went there, and because my iPhone 3GS is more than 90 days old, I must pay $29 for support help.


APPLE: IT'S YOUR ERROR / YOUR BLOCKING 'VERIFYING THE APPLE ID' . PLEASE FIX IT AND POST SOMETHING HERE HOW TO 'VERIFY AN APPLE ID' - more than sending us back to the blind alley maze previously recorded here.

Oct 21, 2011 1:33 PM in response to flash_light

Update - I decided to reset my password for the moniker flash_light as well as my ONLY email known to Apple when I kept getting the mystery sentence


"email address is already verified for another Apple ID"

What, if anything, this means is a total mystery to me.


when Apple claimed they sent me an email address to my registered ____@gmail.com email. Of course, NO email ever showed up on my ____@gmail.com address and the 'Verify now' bar has always been Gray-Fogged out, and unusable. I did reset my flash_light password to the same as my registered email. Nothing works.


There is a worm in the Apple ID fruit and it is still there.

Oct 22, 2011 3:10 AM in response to flash_light

I have quite similar issues. When I try to log to my itunes account they want me to verify my email address. Therefore I have to follow the instructions send to me by mail, but: I never received a mail! I repeated the process several times, pushed and pushed the send again button for hours, reset my password, short: nothing works.


This is really bad since I can not use itunes, app store or apple tv...


I am helpless...

Oct 22, 2011 1:08 PM in response to jasonfromclarksburg

Update:


Apple's FAQ at http://support.apple.com/kb/HE37 doesn't recommend a second Apple ID.

I spent about an hour 'on wait' trying to get through to Apple techs today, prepared to risk $29 fee as I NEED MY NOW PARALYZED iPHONE. I CAN NOT 'VERIFY' MY ID WITH APPLE, and cannot get updates. After close to an hour - no people on the phone - I had to give up.


Apple got huge and successful because (1) their products worked easily right out of the box, and (2) Apple supported their products. Now that they have unleased a million or so iPhone4S things on the market and upgraded both iOS5 and iTunes that are supposed to support close to a decade's worth of MANY types of Apple products - their software is crashing, their techs are overwhelmed, and this user's help board is beginning to look like the Leper Colony Ben Hur's mother was dumped into.


We are the blind and lame leading one another, and Apple doesn't monitor or respond to the cries of us lepers.

I can see similar posts to ours - started by others - that are months old, with no Apple solutions offered. Hopefully, one among us has one eye left, and can lead us out of this cave.

Nov 18, 2011 7:23 AM in response to oumaima

same issue here,

first I haven't received theverification email

so I logged into my account andchanged primer email for secondary one- as a result that change my IDfrom 'non email shape' to my secondary email address.

after that I have received theverification email but when I clicked on the link provided and typed in my IDand password it says that this email is already in use!!!!


so I've tried to create completelynew apple ID account with brand new email address – that asked me forverification, email has arrived but again – typed in new ID and password and itsays that email address already in use!!!!


Feels like I am using PC again.Very frustrated!! Apple do something about it

Nov 18, 2011 8:18 AM in response to oumaima

Created a whole new email address


Went in, created a whole new Apple ID


Went to my email, clicked on the link to Verify this new ID


On the Apple site, am asked to enter my Apple ID and password


I enter the info


throws the error "this ID is already in use."


So now, I have 2 Apple IDs tied to two completely different email address, and neither works.

Nov 18, 2011 8:25 AM in response to oumaima

Just posted as skyefromwestbrook


OK, this is odd.


I can sign into the forums using either ID, however I get errors every time I attempt to verify these email addresses.


The point of setting an ID up was so I can use iMessage on an iPod Touch. When I use the IDs that I can log into here with, but cannot verify, I cannot use iMessage as it says there is a "problem with the email account"

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.