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iPhone 4S WiFi Connection drops

Just got my iPhone 4S yesterday. WiFi connection kept dropping. Woke up this morning and was dismayed to get a message from AT&T that I was nearing my 3G data cap. I think my iPhone was downloading stuff from iCloud (photostream) and syncing apps over 3G and not WiFi.


I reset my router and problem persists. This is in a location in the house where the iPhone 4S is showing a few rings of WiFi signal and my old iPhone 3G used to work fine with WiFi. My mac also gets a full wifi connection at this location.


I have a Time Capsule dual band (802.11a/b/g/n) for my router. Am using WPA security and otherwise normal configuration.


Anyone else seeing their WiFi drop in and out on the 4S?


Thanks,


John

Posted on Oct 15, 2011 6:38 AM

Reply
43 replies

Oct 16, 2011 5:28 PM in response to Kronkite

Yes. I'm seeing Wifi drop in and out not only on an AT&T 4S but also a new AT&T iPhone 4 (the new 8 GB model). Reading between the lines, though, I might be seeing a slightly different issue than you. Both phones would say they were connected to the Wifi but would not be able to connect to the internet. Turning off the Wifi and back on again would result in the same problem; trying to switch to a new network would result in a spinning wheel next to the network name, as if the phone was trying to connect but couldn't. Other devices on the Wifi network had no problem connecting to the network, and the phones generally didn't seem to have the issue at the same time.

Oct 21, 2011 12:10 AM in response to Kronkite

I've got a 4s as well. Had a 4 before. I've noticed on this new 4s that my wifi would randomly lose it's connection. Really annoying. I'd have 2 wifi bars and suddenly it would drop even though the position of the phone or the way I hold it wouldn't change and it would go back to using my cellular data. My MacBook at the same location gets full bars. I'm only one room away from the router with a bathroom in between the rooms. I understand if I'm at the edge of the wifi range that it would drop but I'm only 1 room away!

Oct 23, 2011 6:31 PM in response to Kronkite

I have the same problem with my iPhone 4s. I've been searching the internet for answers but no concrete fix. Which leaves me believing it's a hardware issue and the phone will have to go back to Apple for replacement. However this only seems to occur at my home network, at work I don't see the problem. My 3gs was fine and never had a problem with either location. The only change I made between phones was that I left the unlimited data plan for the 200mb/month plan. (I rarely get over 150mb) So call me skeptical but with the constant loss of Wifi and unintentional augmented use of 3G will send my data through the roof! Thus I will be charged for going over my limit. Did anyone else make this change?

Oct 27, 2011 7:36 PM in response to Kronkite

I've been experiencing the same issue with my 4S over the last couple of days, both with the AT&T voice and 3G connection intermittently dropping so that the phone displays "Searching..." and with the WiFi connection refusing to connect, no matter how close I get to the WiFi router I'm attempting to connect to.


I noticed the voice & 3G connection dropping at least a dozen times both yesterday and today while working and I attempted for over an hour last night to get my phone to connect to my Aiprort Express. The connection profile showed in the Settings app and other devices in my room were connected without issue. I restarted the phone and the Airport Express multiple times without any success. I finally got frustrated and went to bed. When I woke up and woke the phone up, it instantly connected to WiFi.


Something's definitely janky here. I hope it's just in the software, but I'm not entirely convinced that's the case and may just try swapping out my phone for another 4S if this continues since I've had the voice connection drop to "Searching..." more than once in mid-call already while sitting at my desk, where I usually have at least 4 bars.

Oct 28, 2011 8:04 AM in response to Kronkite

Yeah, this is kind of ridiculous. I have an Express call scheduled with Apple for this afternoon, but I'm honestly not expecting much. It will be interesting to see if they even acknowledge that it's not just a tiny issue for one or two people.


Mayhaps I will go to the Apple store, and have them whip out an iPhone 4 and compare it, as I traded up from an iPhone 4 and it didn't even slightly have this WiFi issue. It had a very decent signal and never dropped back into 3G at all in my house...now it does all the time.


Sitting my iPhone 4S pretty much right next to my router, I get a max of 5Mbps(!), versus my HP Touchpad in the same spot which ramps right up to around 25 Mbps. Don't even get me started on going farther away from the router...ain't happening.


Sigh, I might be at the end of my iPhone ownership. This isn't acceptable to me at all. 😟

Oct 28, 2011 12:31 PM in response to balathustrius

@ balathustrius


I have the same issue - need to be within 1m of my router for wifi connection to work even then after a few minutes I have to renew the lease.


Have requested a new phone to see if it's a faulty handset but I have a niggly feeling the problem runs deeper than that - I really hope it's not a hardware issue, as like you, this is TOTALLY unacceptable for a company like Apple and a product like an iphone.


Like you, I am fast approaching the end of my tether and will likely be shopping around for an android phone should this problem not get fixed fast.

iPhone 4S WiFi Connection drops

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