sbailey4 wrote:
Nice one. BTW all I have stated is that not 80% of the iPhone's produce have problems. I have no idea how many do, I openly admit I do not have any inside info on that number, but I can logically assume that its not 80% of 37 million. enx23 on the other hand seems to have other knowledge from somewhere that I am not aware of. He cant say how because of his NDA I suppose other than the 8 out of 10 folks interviewed in the Korean newspaper that said they had issues , hence 80%.
I just hate it when a user come to a support forum (yes support not complaint) already upset and all they hear instead of helpful advice is how device they just purchased are all broken, hasnt been fixed, will never be fixed, and Apple cant fix the phone or iOS (it even though they developed it from the beginning) Verses some information that could actually help them get a better experience.
Its really sad that this forum had degraded from support and help to as you say PR and namecalling. Somehow I have been named as Apple lover, fanboy, mindless, worshipper, etc due to my efforts of trying to remain positive and supply information to folks that help with battery. Its turned into I now have to defend myself at every turn and deal with name calling. That's ok as I am a big boy and will not loose sleep over it for sure. But being in IT support I much rather help folks solve problems while trying to remain positive than to scatter rederick about dooms day and how the iPhone 4s has destroyed lives. But at this point, my work here is done. I guess any new users can read back through or look through some of the other more positive threads or take back their phones or become Apple haters or whatever they want. As for me, I will enjoy my iPhone 4s, and will remain hopeful that iOS 5.1 will bring some relief for most, exchanged devices will help others, and actually resetting,removing bad apps and optimizing as per Apple stated documentation will help even more.
I will 1000% agree with all here who say Apple is wrong in being so silent and not providing ANY information on their plans to address the remaining issues with the 4s. Oh no, does that statement mean I loose my Apple fanboy-worshiper-lover status? Dang it! Oh well I do still like my iPhone over any other phone Iever had. even if I have to actually plug it in once in a while.
1AppleADayNoWay wrote:
[...] They deserve total respect.
I hear you. Numbers are just numbers and many things are put forward here to elicit a response or out of discontent or unabashed enthusiasm. I truly hope the number of affected users is minimal. That shouldn't detract from the lesson Apple had with the 4S. Nothing will really impact their results and all but it doesn't take a genius to imagine that internally this was like a slap in the face and they'll be hungry to deliver on the next device, as I'm sure they're working very hard on the current OS. Only a segment of their user base has felt alienated to varying degrees and I haven't been there when they launched the 3GS or 4 but I can't believe it was such a mess as this was, despite many many devices deployed and working. Yet they have lots going for them with this iPhone device, irrespective of its iteration, but in my opinion the business model has to change a little bit. I was happy to see Tim Cook's stance on charities and working conditions and all. For me it's very hard to like someone who makes a third of a billion a year, but I may learn to respect such a person, and I hope he can renew Apple's vision - a less elitist and more caring vision maybe. This might translate into the tech itself. I would hope for that. Because personally I can never buy Steve's device, as a matter of principle, because it's a statement, something almost political - for me it's a class and status device - even though I can acknowledge all its qualities and like it for what it is.
As far as what the thread has become, well, I can't claim I'm without reproach in that department. In the end it's all trivial and I still believe the few users who come here can get some level of help, despite the flaming. I think your support contribution was outstanding and I can't remember someone here supporting more the user base than you did. I also believe your stance on this whole ordeal is different from when you joined. It's black or white only for people with a small vision and I've seen you acknowledge that on many occasions. I can only hope you come back for 5.1 to take the pulse of what's happening. I myself have an IT support history, and I believe it's important to fight for the user and not for the product, as this is the responsability of marketing, yet in some ways some Apple lovers have become "bumvertisers" for the device, peddling and hyping everything that comes from Apple. It's wrong. Apple users have to be consumers first and foremost, and push Apple further up. These devices are mainstream now and we're past who copied who and it's time to work on the experience, quality control and value. Those devices are made for people, and devices have to be thought differently for different people and not the other way around. I hope you can enjoy your iPhone, especially since it meets your expectations. I personally never found it so wrong that Apple doesn't openly address the remaining issues as long as they act - I believe in some respect, the elitist part of the user base settled for that. It's really SSDD. Which is why I believe those who settle for anything and who would have the consumer bear the burden have to be undone, to allow for the new kind of Apple user, an intelligent consumer who understands the smartphone industry and chooses Apple not because of some charismatic's leader's PR stunt who distorts reality, but because they know the device and they choose it because they know it suits them, because they like either the object or the OS, its stylish integration, or the ecosystem or because they support the commitments Apple undertakes as a responsible business, knowing they can contribute in their own way, beyond activating a diagnostic tool on their handset. And from many discussions I've had over 600 pages with people here there's only a few of those around - how unfortunate. I think someone like you can be among those. I would expect Apple users to be informed of the competition and to be able to give credit to others when it's due and to have an open mind. In the end none of this is so important, people requiring help will get it, people looking to be slapped will be, and we're speculating on tech sometimes as it it were a matter of life and death. It's just fast food tech. Soon all our adamant statements will be forgotten, it will all turn to digital dust...
In so many protracted words, take care!