1AppleADayNoWay wrote:
You entirely demonstrate why engineers and devs have always been poor at support.
Mind you, support is actually done by support engineers. Or, you think otherwise?
The main reason is that you take for granted your prior knowledge.
Not granted, by any means. I spend considerable time every single day to educate myself.
It is entirely normal for the average user the restore his settings from a prior phone. He cannot know in advance that this may cause some problems - why would he? And if it does, he's stuck wasting precious time coming here to figure it out or going to the store and what not. This is not what was intended. If Apple had figured out how to sanitize their restore process, none of those types of issues would have happened in the first place.
As I have already pointed out number of times, Apple's support engineers have already fugired this, long ago and posted it for any of their customers to know: http://www.apple.com/batteries/iphone.html
I am not confident that restoring your own settings from another iPhone is the culprit. My current theory is that the bad settings come from the network operator -- those who got "virgin" iPhones might not have such problems (I have not confirmed this yet).
But there are other issues as well, which don't exist because you don't have them.
I am aware of many issues with iPhone and iOS that might be improved. Being aware of these issues and various limitations let's me make use of my iPhone with confidence.
You should know, that many (most) of the iPhone users, who unlike you actually own an iPhone, are aware of many iPhone/iOS limitations and quirks -- even if they don't care to understand them from engineering point of view -- and they do much like me -- learn how to use the device they have in their hands. There is a lot of knowledge and wisdom in these forums. For these people, the "problems" with iPhone 4S are nothing new.
But somehow you fail to grasp this or that. The more time the user spends on troubleshooting his device, and this is further compounded by the weak support structure such a forum offers and uneven Apple store support, the more the value is lowered because time is money. It should be troublefree - this is the nature of the Apple experience. For some it has become a less than stellar one.
I am rather busy person. In fact, I find myself spending more time feeding trolls in this forum than troubleshooting my iPhone 4S. Perhaps this is because my iPhone 4S doesn't need any more troubleshooting. But, people like you and the highest educated enc23 are amusing.
The iPhone 4S value is great. There is nothing like this on the market, from any other vendor. I am talking the Product -- not some specific technical spec. iPhone 4S is in such huge demand, that in most countries you need to actually pre-order it.
Don't you think, it's a bit arrogant to consider all those millions of iPhone owners stupid, but yourself, who doesn't own one, but "knows" it is bad, smart?