@bz101:
I understand what you are saying and it is right probably! But you are saying this because you've been looked after by Apple. They know your issue, and they are contacting you and they must have said to you that if the update doesn't work for you we will swap the phone or we will return bla bla bla. Because they need to track down teh stats. in the field and customer could be teh only one.
So, based on this that Apple contacting you and they are aware of your issue(particularly you in this case) that's why you are satisfied and you are tryin to tell others to relax! And that is totally acceptable.
But here is teh second scenario. People like me and thiusands others on this forum and around teh world who are just left stranded for now and only know that Update is coming, when? No idea? And their battery life is getting even worse and frustrating. Phone can't be looked at, can't be swapped. you try to tlak to them and three few words they tell u " update is coming". Seriously when? In 2015?
Because you are missing the fact that alot of people are using it for business and regular use and don't even care about entertainment and if they can't get the phoen through even one day until 4:00 it's worse than ridiculous.
Now here is my story. My phone's battery has gotten worse than before. I don't know how it works, but yes, believe it or not. I was able to pull off 4-5 hours usage before but now only upto 2-2.50 hours. How does this work? Yesterday I was in Toronto for my work stuff , I travelled from Ottawa in teh morning with 100% charge and teh freaking thing got upto 60 % by noon with just checking like 5 e-mails(just checking them) and making two calls( 3-5 minutes)? How the **** that works now? And i was on a work trip and i know that how frustrating was this when my battery almost died around 4 with 1 hr and 36 mind usage.
So, when customers like me are not getting any feedback and no ETA, we sure feel as **** left stranded and hopeless and feel betrayed!
But, in short whatever you say it makes sense but only in your case! I was impressed by Apple's customer service before but not anymore because they are nto helpful anymore.