<<TRACK BACK USER DUMP>> <<<CONFIRM<<EOM 78<<>>
Please make sure that you do the following.
If you continue to have iPhone Battery Problems after iOS 5.0.1 update please perform the following:
- First make sure that you backup you device in iTunes with Encryption on.
- Turn off any un-necessary network services such as WiFi and Blue Tooth.
- Make sure that you are in fact running iOS 5.0.1 by checking in General>About. It should read 5.0.1 (XXX)
- Perform a "Hard Reset" on the device.
- Do a reset by selecting Selecting Settings>General>Reset.
- Setup as a new phone, all your email and APPS will still be there.
- Use the device and let the battery drain down, under 10%.
- Do a full recharge using the power adaptor. (Make sure all the connections are secure.)
If the problem persist only after doing all the steps above:
- Backup and Encrypt your device in iTunes.
- Do a factory reset on the device.
- Perform the Update on the Device.
- Perform a Restore of the Backup.
Users of first generation iPads have extensive improvement by do the following:
- Selecting Settings>General>Reset.
** Depending on the device and applications installed your results will vary. Performing all of steps may not be necessary for every user. If however you hit a road block performing all the steps has proven to work.
Based on recent dump of threads users are successful doing the following. HW problems do not at this time register as the case.
PLEASE INCLUDE FULL DETAILS OF DEVICE INFORMATION.
Vist any of the links to enter your HW ID, this way it can be track.
http://www.apple.com/support/contact/
Thanks and GOOD LUCK.