I bought my first iPhone last week, and I think it will be my last. It's only 10:30am and my battery life is at 67%. Oh, and about 10 minutes ago it was at 74%, and at 9:00am it was 86%. I just went into to check one email that I received. Even worse though is the lack of support I seem to be getting from Apple. A tech walked me through a complete restore yesterday, which didn't help at all. This morning I called back and was told that since it's this bad, I can get a new phone. My options are to 1. Have one sent in 5-7 days. Uh, yes, I would be without a phone for 5-7 days. I could pay $29 to have one sent overnight, while they also put a $600+ hold on my account until they receive mine original one back, or I can go to the Apple store. They set up an appointment at the Apple store for 6:00p. I receive a confirmation email that my appointment is at 4:00p. When I called the Apple store to check on it they said my appointment was at 4:00, and they didn't have a later appointment until 6:45p. When I asked whether they had phones in stock, I was told, "There is no way for me to check." I didn't understand, so I asked, "If I were to come in and buy an iPhone, you don't know if you have any?" I was told, "Replacement phones are different." Ok, APPLE - so you're more interested in selling more phones that aren't functioning properly than providing customer service to existing customers who want to have their iPhones working correctly? As a MAC user, I am truly disappointed in my iPhone 4s and the handling of this poor battery life. I'm regretting the purchase and inconvenience of the iPhone and am regretting my transition to MAC. This is absurd.