@Beetch18 -- Your luck holds on the fact that you're not a power user who uses his phone 2-3 times as much as you do on 2 days within half a day, who's into 200 apps, and the notifications that follow, who's into multiple mail accounts with the desire for the phone to reflect what's happening vs. telling the phone when to check what happens sporadically, who's into location awareness, social network interaction and full integration, gaming, on the spot cloud backuping, constant streaming and default settings with 0 maintenance and no need to check a forum to figure out best practices. Actually someone who's into Apple's marketing. And therein lies a big part of the issue...
@rphunter42 -- Maybe take a breather before firing on the posts. It's been a few times now that you've been "promulgating unsupportable information" to use your own words - 1- usage definition 2- ping, as tamarillo pointed out 3- simeon wd clearly was saying that iCloud is too network intensive and should be used occasionally for backup purposes and not kept on all the time, it was quite clear from reading carefully - maybe it's time to look at some documentation - or simply take the time to read properly. Speaking of which, it's a weird choice of words for a native speaker to ask for "producing documentation" when people make claims here. I mean, this is web and we're on a forum. This reminds me of my friend of yonder drRoastedPigletwithShabbyArachnidSauceonTop, always demanding I point out my "sources" for things I would say and such. Please don't be him lolll. There's no need for an Inquisition tribunal here.
@sbailey4 -- You're welcome, although I didn't summarize anything, it was merely cut and paste. I think yesterday you made judgment call that this thread is not so great in terms of support. I somewhat disagree. Actually, davidch's thread is really more about "triage". I mean, even you over time moved on from procedural support to a more tailored approach in your remarks. That doesn't take anything away from davich's relentless supportive stance which does make a difference in the forums. But actually I've come to believe that what his procedure does is actually flagging people who DON'T have the issues but who think they do out of the box. Lots of emphasis goes into the reset and discharge/recharge aspect (and that surely gives time for the battery to calibrate and stops people from jumping to conclusions without going through a full charge cycle), but you have to take note of the idea that most likely it's the location/timezone and iAd settings with the reboot, and the reminder to d/l upgraded apps, which make it happen. It brings value by toning down the default agressive settings... speaking of which...
@Appleshxt757 -- speaking of which unfortunately you reached a conclusion that is flawed because your premise is false. There is no multitasking on that phone - apps on the switcher are in a lower power state and a minority of them can still poll the network. If I was an Apple user I would know this. So you cannot really have apps crash looping from the "switcher" in the way you mentioned. Looking at your logs may help confirm or infirm that. Most likely all you achieved with your poking is sanitizing that one app which in your case had the network bit on from the switcher and was badly developped to the point of going awol for whatever reason, like magic piano. Also, you ended up turning off location and iAd using davidch's procedure, yielding in the end a better radio use balance. Who knows exactly what happened - sometimes you need more than one reboot or a bit more times for things to settle down. A full listing of all your apps on your phone would have been more useful than your procedure in my opinion. In any case, some people have no apps yet have drain or can trigger a drain scenario with Exchange etc. At our level (UI and data) there won't be one recipe that fixes it all.
@all -- this is why it's important for support purposes to bring forward some information and cut down on the political correctnes and enthusiasm. This is also why "believers" will score up to 6-8 points less than non believer in IQ tests. Love and faith in the "product" goes a long way into thinking less whereas it's really informed thinking that's required, for the lack of thinking differently. Whether it was Digitaldeity or Appleshxt, you have to come forward and at least set them straight in terms of what is "multitasking" and such. The same needs to be done with unrealistic usage scenarios - they have to be exposed because it doesn't help support and triggers a-retentiveness with less knowledgeable users who want to emulate such numbers.
In the end, the default settings on the phone are way too agressive for heavy users to use the phone as it's marketed. When one tones down on the things like Location and Time settings and iAds and all that garbage that triggers the radios, one does better. Then one does a guessing games each time with the hundreds of apps in the store, with his mail setup, with syncing like iCloud. This will get better over time. But all this maintenance is so similar to what happens in the Android world and it shouldn't be like that for a non geek user base. It should be 0 maintenance out of the box. Apple's balancing act failed somewhat here, at least when they released 5.0. Then there are the unlucky ones who have to deal with hardware issues or poor carrier coverage and all sorts of weirdness from all the usage possibilities - or the simple desire to use the phone in all its glory for an extended period of time. So much time lost in all of this. It's a shame really.
Good luck!
Scarface.
Level 1
(86 points)
Jason L
Community Specialists
