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How do I authorize my iPhone for iTunes?

11620 Views 6 Replies Latest reply: Apr 15, 2014 9:58 PM by Fred Bassett RSS
eptcb Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 15, 2011 10:03 AM

I synched my new phone using iTunes, but iTunes is saying that the phone's not authorized to play my purchased music. How do I authorize a phone?

  • wjosten Level 10 Level 10 (91,280 points)
    Currently Being Moderated
    Oct 15, 2011 10:04 AM (in response to eptcb)

    You don't authorize devices, you authorize computers: iTunes>Store>Authorize this Computer.

  • SageIsEnraged Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 11, 2011 11:23 AM (in response to eptcb)

    On the top of  iTunes where File, Edit and all that are, there's a  tab that says [Store] click on it. It will give you some options, go down to {Authorize this Computor...}. It will then ask for your Apple ID and Password, enter those in then click [Authorize]

  • sdonohue Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 23, 2012 1:11 PM (in response to SageIsEnraged)

    I have the same issue.  I then choose Authorize this Computer and I get back the message:

     

    This computer is already authorized.  You have used 1 of 5 devices. 

     

    BUT when I click to sync that same iPhone one second later...I get this message:

     

    This computer is not authorized for apps that are installed on the iphone.  Would you like to authorize this computer.  If you do not click authorize, 7 apps will be deleted from the iphone.  Would you like to authorize?

    I click 'authorize' and put in my userid/password and I get back the message that this computer is already authorized and I have used 1 or 5 devices.

     

    AND then it brings up the message AGAIN that this computer is not authorized for the apps and the vicious cycle never ends.

     

    Help please.  I am in the iPhone app development business and I can't sync and test anything am about at wits end.  One of my friends accidentally erased my Safari browser and it appears I cannot get that back unless I can sync, if that will even help. 

     

    By the way, all of the apps on the iPhone were purchased using the same ID as I'm using on my computer.

  • annasher Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 16, 2013 2:29 PM (in response to eptcb)

    Same experience as described.  Computer already authorized, but new iPhone can't get anything (my music or apps)- error message above as described.  What to do?

  • Fred Bassett Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2014 9:58 PM (in response to annasher)

    I have the same problem as sdonohue also. Did any body give a response to this that I might read and enjoy once again?

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