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iCloud Verification Failure...

Sorry if this question is repetitive, but when I did a search for iCloud Verification Failure, nothing came up.


Have been trying to sync my new 4S with iCloud since yesterday. In the iCloud screen, Apple ID is correct, password is correct, and I get "Verification Failed. The request timed out."


Are the servers just jammed? It's ******* me off. The phone works, text works, but can't get any of my contacts, mail doesn't work...


I tried syncing via iTunes and nothing happens with contacts...

iPhone 4S, iCloud

Posted on Oct 15, 2011 10:24 AM

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9 replies

Oct 16, 2011 10:59 PM in response to katwmn1

Congrats! Five days after updating to iOS 5 on my iPhone 4, I am still stuck with "Verification Failure" each time I try to log onto iCloud to initialize it, having skipped that step during the update because it seemed to hang.


Also, I am unable to search in the App store on the iPhone. I can update using my Apple ID and look at Featured apps and categories as well as get updates but Top 25 and Search both continue to show "Loading" for ages.


I have restored the phone twice now but with no benefit. I can access the internet on the phone. It can't just be busy Apple servers with everyone seeming to be able to access iCloud.


Any suggestions are very welcome.

Oct 17, 2011 12:08 AM in response to CloudSurfer1951

I think I now understand the issue. I have a PPPOE router which means I cannot use a standard MTU for devices connected to my WiFi net (I usually set it at to 1430 to be safe). In a quick search, I cannot find a way of modifying the MTU on the iPhone 4 under iOS 5. I will keep searching for that. If I connect via my WiFi then most things are ok on my iPhone except iCloud verification and the App store. If I connect via 3G then the problem goes away and I am able to verify my iCloud account but then I have to set Mobile Data to on, which is expensive here.


So, unless I can find a way of setting the MTU on my iPhone there does not appear to be a simple way around this.

Jul 11, 2012 6:04 AM in response to katwmn1

My friend has an AT&T Uverse modem. NVG510. It doesn't appear to use PPPoE like the old dsl modem does, preferring DHCP. I know the NVG510 has some issues, but I thought I worked around them (DNS doesn't wait the appropriate amount of time for a timeout, but you can bridge it and fix the issue.)


So our workaround here is to verify it from another location, then... that doesn't have this weirdness.


OK. Once the account verification is complete on the ios devices, does the computer not need to verify?


Currently, local calendars are there and icloud calendars are blank.

Oct 16, 2013 10:02 AM in response to Telkinton

Telkinton..


Yes, of course it's tested - this is not an issue specifically with the device, it's an issue with your particular network. You'll notice that there are relatively few posts for this issue while there are many millions of iphones / ipads / ipod. It's because on the vast majority of routers/networks it works fine - the issue occurs only on particular networks. This is why turning off wifi and using cellular works.


I definitely understand the frustration though.

iCloud Verification Failure...

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