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icloud smtp server outage affecting ios devices

fyi.. I just spent the last 40 mins on hold waiting for apple support.. they confirmed that there is an outage affecting the smtp servers supporting icloud for ios devices


despite what it says here: there is a service outage..

http://www.apple.com/support/icloud/systemstatus/


this may be obvious to everyone else out there, but, don't be fooled by the other workarounds - they're likely to get you into more trouble when the icloud mail service gets back to normal, & more likely coincidental as the servers are going up/down..


so hold tight - hopefully apple will actually update the icloud status page with real information & an ETA for resolution


sorry - no answers, but, i too spent 2 days resetting 3 different devices wondering what was going on too, so hope this is helpful to some of you..

icloud email ios-OTHER

Posted on Oct 15, 2011 11:24 AM

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3 replies

Oct 16, 2011 3:07 PM in response to prbrasc

my iCloud email started working again about 8ET last night (Saturday) & seems to be working fine today.. still no update here: http://www.apple.com/support/icloud/systemstatus/ it would be nice to know that everything is or should be back to normal?..


also, fyi.. i submitted feedback on the apple support website that they should provide accurate system status - if anyone else has been affected by the outage & you have 2 mins do the same here: http://www.apple.com/feedback/icloud.html then maybe next time we'll get better info.. (the support agent suggested the feedback form fwiw)

icloud smtp server outage affecting ios devices

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