I preordered two iPhone 4S units - a black 32G and a white 16G, received both units yesterday (Oct 14).
The black unit is fine. Issue is on the white 16G unit.
The white 16G unit did not have any battery charge out of the box. So we had to charge it so it would atleast power on. (the black unit had partial charge). Going through the setup, it asks for the WiFi info. I can see the available networks, I choose mine (home) SSID, enter the WPA (personal) key. After doing this, I get the "Unable to join the network" error. I tried this a number of times and was not successful. Eventually, I decided to setup/configure by connecting the unit to iTunes directly. (I am upgrading from 3GS).
After the intitial setup (and restore of a 3GS backup) + activation, I tried the join the my local home Wifi (out of a Dlink DIR 655). I still get the "Unable to join the network" message. I also get the same message if I try to join a unprotected network.
Things I have tried so far (and still not successfull in getting this issue resolved):
- Rebooting the router (DLink 655)
- Change the router channel from "auto" to 11.
- On the iPhone: "Forget this network" and attempt to rejoin.
- Rebooted the iPhone 4S (countless times)
- Reset the iPhone Network configuration (again countless times)
- Connect to an unprotected network. (in addition to a WPA).
What currently works on WiFi at home: all othe wifi devices - two 3GS units, a different 4S unit, iPad2, a MBP, ATV2, a Logitech audio streamer.
Only this white iPhone 4S is giving me issues.
When I called Apple, the automated phone (as well as the online express support) states that I need to purchase an incident support. (really?). Either case, the automated response told me to call back later as no one was available today (Sat). (I was not able to purchase AppleCare+ for my preorder yesterday - due to technical glitches on AT&T and/or Apple. I have to call back on Monday to continue with the purchase; I have a case# for it).
Has anyone else had issues with the iPhone 4S (I know, it just over 24 hrs) and wifi connectivity? If so, did you find a solution?