ITunes "waiting for items to copy"

I just spoke with Apple. I was told the system is overloaded with everyone updating their software and using iCloud. I turned off iCloud and chose to "back up to this computer", and it worked fine.

I think the delay is from the system overload. The Apple representative I spoke to said it might be like this for a while, so suggested I not use the iCloud.

Anyone else get the same response?

By the way, I have iTunes 10.5, and am using a Mac OS 10.7.

Problem is, I just tried to sync my iPhone again, and get the same "waiting for items to copy", so that advise from Apple was probably erroneous.

I'm not using iCloud and am having the same issue trying to sync with iTunes. I have a MobileMe account. Phone seems to work but sync never completes on Step #7. "Syncing Genius Data to My iPhone Waiting for items to copy".

I've tried shutting down iMac and restarting iTunes, shutting down iPhone and restarting. Restoring from Backup. Eliminating sync of some items such as movies, podcast, music. Nothing seems to work to get a complete successful sync.

I am just ejecting my iPhone at Step 7 when it's stuck, and the sync seems to be complete. Have you tried that?

I got it to work by restoring my iPhone 3GS to original settings. Then restored again from backup. All seems to be working well.

This did the trick for me. Unplugging at the "Witing for items to copy" step, re-plugging and syncing again. Thanks!

Restoring was not a solution for my case

I had this message and a 13GB showing on the yellow "Other" on the capacity bar!

.

What worked for me, after looking around was:

1. Backing up my iPhone's voice memos
2. Deleting both, the ones in the iPhone and the iTunes Library
3. I have also looked in my iPhone for the voice memo's/recording "You can use any app available to do that "for Mac or Win" (you should back up before in case you lose something important accidentally)
4. I did sync after that and it was completed successfully.

This is also fixed a huge space that I had related to the "Other" in the capacity bar in iTunes.

I'm not sure how is that related to this message, but it did work!

I hope that helps.

ikhaled_, interesting comment, as I had a couple of strange occurrences when trying to back up my iPhone 4. The yellow bar took up much more space than it usually did. In fact, it showed up more than my music which was previously about 80% of my memory. I don't know what happened, but after stopping and re-starting the sync a couple of times, all of a sudden the yellow bar shrank back to its normal, smaller space.

Until you mentioned the yellow bar showing 13 GB, I had forgotten about this.

I had to resync a couples of time but with no luck! I had to do it the long way!

Khaled

Just a note that I followed ikhaled_'s advice, and it worked perfectly. Delete all voice memos from the phone, and from iTunes.

Don't forget to back up first!

Thanks for sharing this fix, ikhaled_, this has been driving me crazy for a week now...

ikhaled_ . . . . genius That plan to dump VM form iphone and iTunes solved the issue. (I did a soft boot just to clear memory also - just in case) - thanx!

Perfect advice. After removing the voice memos, iPhone sync went flawlessly. THANK YOU!

Worked for me, too. One of my voice memos was over an hour long, which may have been the culprit. In any event, all's well.

I don't use voice memos and a restoration of the iPhone was the solution for me (till it goes on again ?).

Thank you anyway.