Static in Iphone 4s

I have noticed a static sound while I am on my new iphone 4s 😟 Is anyone else having problems or know any solutions?


Thanks

iPhone 4, iOS 5

Posted on Oct 15, 2011 12:37 PM

Reply
945 replies

May 3, 2012 3:00 PM in response to JamiDianne

I bought my iphone 4s a week ago and I heard the static noise couple days after I bought it. To my surprise 2 of my friends who also have the 4s DON'T have the problem and their carrier is SPRINT, I have AT&T. It might be a chip thing for those phones compatible with AT&T I don't know, it's kind of annoying and I have had 1 dropped call and sometimes people say they can't hear me. I will return it and will probably be charged another connection fee of $36 and if that phone has the same issues I will have to keep it which really ****** me off. I will go to a different store though just because I don't want a phone from the same batch as mine.

Jun 2, 2012 3:16 PM in response to JamiDianne

Just an additional user here with the same exact problem. My wife and I bought 2 new 4s's in February and about 2 months after we bought them we both started to hear a clicking sound about every 3 seconds. Not on all calls just about 8 out of 10 of them. I hear it in speaker and on the phones earpiece.


Called ATT-they said it was an Apple hardware issue, called Apple-they said it was the "first time" they had heard of this and thought it was an ATT issue. The clicking continues of course and no one seems to be able to figure out why.


I have a house full of MacPros, MacBooks, iPhones, old e-books, etc.. long time Mac user. Love the product. This issue is not being handled correctly, as it is obviously widespread. I was even on this web support forum while talking to the iphone support rep on the phone and let him know there were over 50 posts on his own companies support forum concerning this very issue. Pause...no response..."this is the first we have heard of it"...


Of course, as messed up as this obvious -deny and hope it goes away- approach is, its still about a million times better than any PC tech support out there...this guy could actually speak and understand English. click, click......click, click....click, click

Jun 2, 2012 3:36 PM in response to stephenramsden

@stephenramsden


You deserve the static noise problem and mis-handling of Apple support.

There was no need to drag in pc support in this discussion, but you dragged it in.


So FYI: Lot of PC companies have better support than your perception.

I have experienced excellent HP support before couple of years, where they provided free support even after my 1 year warranty had expired. And what did Apple do? You wanna know?


My free phone support period(forgot 30 days or 90 days) on my iphone4s had just expired and unfortunately the very next day I needed Apple help, since my phone got hanged and won't shut down or anything. I called them and they denied even listening to the problem on phone and suggest any basic troubleshooting. They immediately started talking about paid support and didn't even suggest me that you can go to a nearby Apple store for free support. I was more knowledgeable, so denied their paid phone support, but am sure some new ignorant customers would end up coughing several tens or hundreds of dollars in these kinds of situations.


So, crows are black everywhere.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Static in Iphone 4s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.