JamiDianne

Q: Static in Iphone 4s

I have noticed a static sound while I am on my new iphone 4s   Is anyone else having problems or know any solutions?

 

Thanks

iPhone 4, iOS 5

Posted on Oct 15, 2011 12:37 PM

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Q: Static in Iphone 4s

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  • by Matthijst,

    Matthijst Matthijst Oct 28, 2011 4:16 PM in response to SVMini
    Level 1 (5 points)
    Oct 28, 2011 4:16 PM in response to SVMini

    I guess people are still in denial, or haven't noticed it yet cause they don't call as much?

    And maybe it's not on all networks?

    Can't believe apple didn't catch this in testing, but then again; they didn't get the previous antenna gate either.

  • by M.A,

    M.A M.A Oct 28, 2011 8:46 PM in response to Matthijst
    Level 2 (260 points)
    Oct 28, 2011 8:46 PM in response to Matthijst

    Oh don't worry they caught antenna gate and they have certainly read these static posts. As a company, if they address these issues publicly then they have admitted that they F'd up and that's a BIG no no with investors and Wall Street.

     

    That is exactly how this all works.

  • by M.A,

    M.A M.A Oct 28, 2011 8:55 PM in response to M.A
    Level 2 (260 points)
    Oct 28, 2011 8:55 PM in response to M.A

    Also... Remember that Apple has yet to announce that they did anything to address antenna gate, the problem just kind of burned itself out. There was speculation that Apple made some minor tweaks to fix the death grip. If they did secretly make any changes it was just that... a secret.

     

    The first talk of antennas direct from Apple was on the launch of the 4S, they were talking about how the 4S has some new dual antennas to counter the poor reception issue, I don't have the info at hand but I believe it's on apples website.

  • by AndyRunton,

    AndyRunton AndyRunton Oct 29, 2011 12:10 AM in response to JamiDianne
    Level 1 (5 points)
    Oct 29, 2011 12:10 AM in response to JamiDianne

    This is driving me crazy. Tonight, on a 30 minute phone call the horrendous echo kicked in no less than 20 times. The speakerphone trick works but it doesn't last.  I remember watching the Keynote and them talking about the phone having antennas that would switch for better performance.... and I'm wondering if that's what's happening here... The phone switches antennas but there's some kind of bug that creates the horrible interference.

     

    I also agree with everyone that the static is always there. The mic sensitivity is much higher on the 4s. I've tried 5 different headsets (including my rock-solid etymotic hf2s) and they're all the same.

     

    I've had my phone swapped out, restored twice, reset all network settings, and tried disabling everything.

    There's no improvement.

    I'm afraid I may have to switch to my 3gS until this is all fixed.

    I'I'm going to AT&T tomorrow to get a new SIM.

    I figure it's worth a shot.

     

    ---------------------------------

    AT&T white iPhone 4s 64

    Loyal but very frustrated Apple customer

  • by Matthijst,

    Matthijst Matthijst Oct 29, 2011 4:26 AM in response to JamiDianne
    Level 1 (5 points)
    Oct 29, 2011 4:26 AM in response to JamiDianne

    Yeah, I get an annoying acho in the earpiece.

     

    Please complain to Apple, either in store or by phone, to make them aware of this issue.

  • by Dogrob,

    Dogrob Dogrob Oct 29, 2011 6:59 AM in response to JamiDianne
    Level 1 (0 points)
    Oct 29, 2011 6:59 AM in response to JamiDianne

    Ok so Been into apple today and have been given another iPhone 4s no questions asked, which makes me wonder considering this is my second visit for the same problem that there is a fault with all of them. They didn't try a new sim, turning off wifi or anything for that matter. They just gave me another phone same as last time.

     

    I'm a gas engineer by trade and have worked for manufactures and when they have inherent faults in boilers etc that's exactly the way I would be told deal with it. Change part no further testing needed, you always knew what it was before getting there and to stop people making a fuss you just fix it even if it's just for the short term as you know it's gonna happen again, it keeps people from blabbing to press etc.

     

    Anyway on a positive note the new one seems ok for now, I will update when sorry if it goes wrong again!

     

    3rd time lucky I hope

  • by Matthijst,

    Matthijst Matthijst Oct 29, 2011 7:07 AM in response to JamiDianne
    Level 1 (5 points)
    Oct 29, 2011 7:07 AM in response to JamiDianne

    Do you get a new shrinkwrapped one?

     

    Could it be that all the people that got a replacement so far got a used one (that had been turned in for the same reasons)?

  • by Dogrob,

    Dogrob Dogrob Oct 29, 2011 7:37 AM in response to Matthijst
    Level 1 (0 points)
    Oct 29, 2011 7:37 AM in response to Matthijst

    Most of them are new at the moment I think, he assured me it was brand new although not in packaging. There again they would be silly to use packaging on the swap out phones and you don't take the box in just the phone.

  • by minimax55,

    minimax55 minimax55 Oct 29, 2011 7:55 AM in response to JamiDianne
    Level 1 (0 points)
    Oct 29, 2011 7:55 AM in response to JamiDianne

    I have a problem because I bought my iPhone in UK and now I'm in Poland. Because of EU I have my warranty but Apple in Poland don't want to change my device only send to service a new device. I work as reporter and assume that Apple want good press before official premier in my country. I have no other way and don't have time to fly London or drive to Germany. Greeting from 3rd World, Apple ...

  • by minimax55,

    minimax55 minimax55 Oct 29, 2011 9:39 AM in response to JamiDianne
    Level 1 (0 points)
    Oct 29, 2011 9:39 AM in response to JamiDianne

    I went back to my old iP4. This is my last smartphone from this company.

  • by M.A,

    M.A M.A Oct 29, 2011 10:18 AM in response to Dogrob
    Level 2 (260 points)
    Oct 29, 2011 10:18 AM in response to Dogrob

    Not new. It's a service phone (refurbished). Since the release of iPhone #1 I have received several "service iPhones" and every single one failed in some way or another. If it didn't come out of a shrink wrapped white retail box it's a refurb.

  • by Dogrob,

    Dogrob Dogrob Oct 29, 2011 11:34 AM in response to M.A
    Level 1 (0 points)
    Oct 29, 2011 11:34 AM in response to M.A

    Oh :-/

  • by SVMini,

    SVMini SVMini Oct 30, 2011 8:48 AM in response to JamiDianne
    Level 1 (0 points)
    Oct 30, 2011 8:48 AM in response to JamiDianne

    I spoke to Fido yesterday, they refuse to refund the phone claiming its in Apple's hands.

    The sound is so loud on ths 3rd iPhone 4S, I don't have a choice bbut to call them and ask for a 4th iPhone.

    It is impossible to make phone calls.

     

    Apple has been great about exchanging the phones, but I'm not convinced I'm getting a new phones.  The 2 replacement phones I received had AT & T sim cards in them.

     

    This is frustrating, can't seem to enjoy my new phone.

  • by Ted Todorov,

    Ted Todorov Ted Todorov Oct 30, 2011 11:16 AM in response to SVMini
    Level 1 (0 points)
    Oct 30, 2011 11:16 AM in response to SVMini

    I am convinced there is a bug in the noise cancelling circuitry.  The next time you are having a static episode, put the iPhone in speaker mode and see what happens, then please report here. 

     

    I was just talking on the phone, with earbuds on -- static+echo.  Switiched to speaker (took several tries, there must be another bug there -- noise gone, echo gone.

     

    The fact that the same phone, same conversation, can be made static free suggest to me that replacing the hardware is a waist of time.  This has software bug written all over it.

     

    Hopefully Apple will fix it pronto.

  • by AndyRunton,

    AndyRunton AndyRunton Oct 30, 2011 4:23 PM in response to Ted Todorov
    Level 1 (5 points)
    Oct 30, 2011 4:23 PM in response to Ted Todorov

    I've posted previously so this is a follow-up.

    I went to AT&T today an they swapped out the sim card. Unfortunately the static and echo remain.

    The tech at the store was actually able to hear the issues but told me I had to go to Apple to get it fixed even though it was purchased through AT&T.

     

    My only option with AT&T is to completely return the phone. :(

     

    The speakerphone button does stop the echo, but the static and mic sensitivity never go away for me.

    I've tried everything.

     

    I've got another Genius appt. on Tuesday. Hopefully I get a good phone this time. :/

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