Bluetooth stereo headset doesn't work with iPhone Music in iOS 5

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Bluetooth stereo headset doesn't work with iPhone Music in iOS 5

I have a iPhone 3GS and I used a Jabra BT620s stereo bluetooth headset to listen to mustic for years. Now, with the update to iOS 5, it doesn't work with iTunes. In fact, it disconnects randomly and often won't stay connected. I see the bluetooth symbol blink and go solid, then turn gray again. And when it does stay solid, iTunes (the new Music app) won't give me the little output selection button/icon to say to play music over the headset.

I pared the same headset with my new 4GS, and it also won't work with Music, though I can make calls and talk to Siri just fine. What did iOS 5 break?!? I play almost all my music through this headset, and I am not going to be happy if I have to downgrade my 3GS back to iOS 4.x just to listen to music and podcasts.

iPhone 3GS, iOS 5

Posted on Oct 15, 2011 12:27 PM

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Answer 1

Oct 15, 2011 5:30 PM in response to jking1024

Bump. Same issue.

My iPhone 4 with the pre-5 iOS streamed music on a Motorola T505 bluetooth. I upgraded to the 4S and 5.0. It will now use the 505 for Siri and calls, but there is not icon to stream the music anymore.

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Answer 2

Oct 16, 2011 4:05 PM in response to Adam Hatcher

Same here. my iPhone 4G no longer stays connected via bluetooth to my car stereo, after the iOS 5 update. 😟

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Answer 3

Oct 17, 2011 4:54 AM in response to jking1024

My 3GS since upgrading to IOS 5 gets upset when listening to podcasts on my Renault Scenic builtin bluetooth. When the satnav cuts in "pauses" the iPhone, but when it releases (play's) it again the podcast doesn't restart. I have to pause, un-pause, pause, un-pause via the control stalk and the it starts to play again.
Strange as it's been fine on IOS 4.x.x. since I got the car in Feb. One of the many undocumented features of IOS 5 bluetooth changes.

Other than that.... I like the update!

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Answer 4

Oct 17, 2011 10:32 AM in response to jking1024

I too have similar problem. My bluetooth headset (Philips SHB9000) became very unstable too after I upgraded y iPad 2 to iOS 5.

The symptoms are similar. The Bluetooth headset dropped randomly. The bluetooth signal icon keep on blinking every a while. I can't use my headset at all. I tested my headset with my MacBook Air and it's working very fine!!!

My headset was fine when I am using iOS 4.3.3 :(

Apple, please help.

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Answer 5

Oct 19, 2011 5:28 AM in response to jking1024

Try going to settings for the Bluetooth device and removing (forget this device) & rediscovering (pairing) back again. That should straighten things out; at least it worked for me ;)

Good luck!

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Answer 6

jking1024 Author

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Oct 19, 2011 2:36 PM in response to exprophet

I've tried re-pairing, and that didn't help. In fact, I've got an issue where I can't always turn off the headset without turning off Bluetooth on the iPhone. If I can manage to reset the headset and get it to work (which I can't quite figure out how to make it work, reliably), then if I hit pause for longer than 5 seconds, the headset disconnects, and I'm back to it not working.

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Answer 7

Oct 19, 2011 3:09 PM in response to jking1024

Yeah, re-pairing didn't work for me either. Still disconnects within a few seconds.

There is something wrong with the iOS 5 bluetooth stack. Convincing apple of that, however, seems to not be easy.

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Answer 8

Oct 20, 2011 7:25 AM in response to jking1024

Same problems jabrabt620s worked fine before and still works fine on iPad that has not been updated. Tried forget device and the re paired them. Are we just out of luck? this really ***** wish I had not updated

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Answer 9

Oct 20, 2011 10:48 AM in response to stephenfrommiddleway

Same problems with my jabra bt620s. Worked great before upgrade. Now will sometimes connect but usually not. Very frustrating as these headphones are my main device for my iPhone. I really like these headsets and the ability to take calls and then have my music restart after finishing. Hope Apple fixes this.

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Answer 10

Oct 22, 2011 11:56 PM in response to jking1024

I AM SO *************** ******!

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Answer 11

Oct 23, 2011 12:00 AM in response to stephenfrommiddleway

AGREE

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Answer 12

Oct 24, 2011 1:59 PM in response to jking1024

What? Still no answers? I am seeing NOTHING regarding a fix for this POS!!!

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Answer 13

Oct 26, 2011 3:37 AM in response to jking1024

Like everyone else, iOS 5 made it impossible to connect. I've had my BT620s for a pretty long time and I had never updated the firmware and I found mentions of people doing this. Unfortuantly it does not look like Jabra actually still has the firmware updater on their website, so it took me a while to find it. One I did find it, it was windows only, so I did the update on WinXP in parallels. So far it looks like it solved my problem.

Hopefully that will help someone else!

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Answer 14

Oct 26, 2011 6:15 PM in response to Christopher Jowell

NICE! So, where is it? How does one "upgrade" the headset? Thanks for the info!!!

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Answer 15

Oct 26, 2011 10:07 PM in response to bruiserb2

I googled "jabra bt620s firmware update" and found "bt620s_usb-driver.zip" on softwaredriverdownload.com which contained "saturn-1-31-0.exe" and "Jabra BT620s.pdf".

The PDF has the instructions but I still needed the user manual to work out which buttons to press. The exe is the windows executable.

Frankly spoken the whole thing is somewhat sketchy and I'm really disapointed Jabra no longer supports this device.

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