iOS5 Mail crashing

I had the same problem on my iPad and iPhone! I have narrowed down the issue to the fact that the mail app crashes when replying to an email sent from someone using a Samsung mobile device!

I simply deleted their signature before sending my reply, and it was all ok!!

THIS WORKS!! I noticed that it happened today with two co-workers with Samsung signatures. I delete their signature and it sends my mail fine instead of just going back to the home screen when I hit send! Thank you, thank you, thank you!

Mine has never done this until today when for the first time ever I replied to an email inside my gmail account and when I clicked send, mail crashed. I have submitted the crash log to Apple. Hope they fix this soon.

Incident Identifier: C5183354-E7A7-4A08-B851-17CF9676C560

CrashReporter Key: 788bc866041b5b4de784e022cd3393f75ea2a95b

Hardware Model: iPhone4,1

Process: MobileMail [82]

Path: /Applications/MobileMail.app/MobileMail

Identifier: MobileMail

Version: ??? (???)

Code Type: ARM (Native)

Parent Process: launchd [1]

Date/Time: 2012-02-07 12:44:03.472 +0200

OS Version: iPhone OS 5.0.1 (9A406)

Report Version: 104

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x00000000, 0x00000000

Crashed Thread: 0

Last Exception Backtrace:

(0x371cf8bf 0x3189d1e5 0x371cf5f5 0x3324110f 0x331c807b 0x36fbee87 0x36fbea73 0x36fbf03b 0x36fbf075 0x36fbf075 0x36fbf075 0x36fbf075 0x36fbb2b9 0x36fc8fb9 0x36fc7cc9 0x36fc859f 0x36fc8827 0x36fc8c15 0x36fc8d89 0x37129435 0x327849eb 0x3284a3cf 0x37129435 0x327849eb 0x327849a7 0x32784985 0x327846f5 0x3278502d 0x3278350f 0x32782f01 0x327694ed 0x32768d2d 0x312dcdf3 0x371a3553 0x371a34f5 0x371a2343 0x371254dd 0x371253a5 0x312dbfcd 0x32797743 0x18703 0x18658)

Thread 0 name: Dispatch queue: com.apple.main-thread

Thread 0 Crashed:

0 libsystem_kernel.dylib 0x3086632c 0x30855000 + 70444

1 libsystem_c.dylib 0x31e80f54 0x31e33000 + 319316

2 libsystem_c.dylib 0x31e79fe4 0x31e33000 + 290788

3 libc++abi.dylib 0x34b53f64 0x34b4d000 + 28516

4 libc++abi.dylib 0x34b51346 0x34b4d000 + 17222

5 libobjc.A.dylib 0x3189d2dc 0x31894000 + 37596

6 libc++abi.dylib 0x34b513be 0x34b4d000 + 17342

7 libc++abi.dylib 0x34b5144a 0x34b4d000 + 17482

8 libc++abi.dylib 0x34b5281e 0x34b4d000 + 22558

9 libobjc.A.dylib 0x3189d22e 0x31894000 + 37422

10 CoreFoundation 0x3712553e 0x37116000 + 62782

11 CoreFoundation 0x3712539e 0x37116000 + 62366

12 GraphicsServices 0x312dbfc6 0x312d8000 + 16326

13 UIKit 0x3279773c 0x32766000 + 202556

14 MobileMail 0x000186fc 0x16000 + 9980

15 MobileMail 0x00018650 0x16000 + 9808

Thread 1 name: Dispatch queue: com.apple.libdispatch-manager

Thread 1:

0 libsystem_kernel.dylib 0x308563b4 0x30855000 + 5044

1 libdispatch.dylib 0x339e3f74 0x339e0000 + 16244

2 libdispatch.dylib 0x339e3c92 0x339e0000 + 15506

Thread 2 name: WebThread

Thread 2:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 WebCore 0x32f7c128 0x32ed4000 + 688424

7 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

8 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 3 name: _MessageUIServicesThread

Thread 3:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 Foundation 0x31ba8b7e 0x31ba4000 + 19326

7 Foundation 0x31bc252c 0x31ba4000 + 124204

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 4 name: _MailServicesThread

Thread 4:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 Foundation 0x31ba8b7e 0x31ba4000 + 19326

7 Foundation 0x31bc252c 0x31ba4000 + 124204

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 5:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 Foundation 0x31ba8b7e 0x31ba4000 + 19326

7 Foundation 0x31bc252c 0x31ba4000 + 124204

8 Message 0x314c80a0 0x314be000 + 41120

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 6:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 Foundation 0x31ba8b7e 0x31ba4000 + 19326

7 Foundation 0x31bc252c 0x31ba4000 + 124204

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 7 name: com.apple.CFSocket.private

Thread 7:

0 libsystem_kernel.dylib 0x30866570 0x30855000 + 71024

1 CoreFoundation 0x371a766a 0x37116000 + 595562

2 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

3 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 8 name: com.apple.NSURLConnectionLoader

Thread 8:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 Foundation 0x31bb4bc2 0x31ba4000 + 68546

7 Foundation 0x31bb4a8a 0x31ba4000 + 68234

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 9:

0 libsystem_kernel.dylib 0x30866068 0x30855000 + 69736

1 libsystem_c.dylib 0x31e42f58 0x31e33000 + 65368

2 libsystem_c.dylib 0x31e46f1a 0x31e33000 + 81690

3 Foundation 0x31bd730a 0x31ba4000 + 209674

4 Foundation 0x31bd643a 0x31ba4000 + 205882

5 MIME 0x32388bd8 0x32369000 + 130008

6 Message 0x314c95c4 0x314be000 + 46532

7 Foundation 0x31bb4a8a 0x31ba4000 + 68234

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 10 name: WebCore: CFNetwork Loader

Thread 10:

0 libsystem_kernel.dylib 0x30856010 0x30855000 + 4112

1 libsystem_kernel.dylib 0x30856206 0x30855000 + 4614

2 CoreFoundation 0x371a341c 0x37116000 + 578588

3 CoreFoundation 0x371a2154 0x37116000 + 573780

4 CoreFoundation 0x371254d6 0x37116000 + 62678

5 CoreFoundation 0x3712539e 0x37116000 + 62366

6 WebCore 0x32fa569e 0x32ed4000 + 857758

7 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

8 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 11:

0 libsystem_kernel.dylib 0x30866068 0x30855000 + 69736

1 libsystem_c.dylib 0x31e42f58 0x31e33000 + 65368

2 libsystem_c.dylib 0x31e46f1a 0x31e33000 + 81690

3 Foundation 0x31bd730a 0x31ba4000 + 209674

4 Foundation 0x31bd643a 0x31ba4000 + 205882

5 MIME 0x32388bd8 0x32369000 + 130008

6 Message 0x314c95c4 0x314be000 + 46532

7 Foundation 0x31bb4a8a 0x31ba4000 + 68234

8 Foundation 0x31c4859a 0x31ba4000 + 673178

9 libsystem_c.dylib 0x31e42c16 0x31e33000 + 64534

10 libsystem_c.dylib 0x31e42ad0 0x31e33000 + 64208

Thread 12:

0 libsystem_kernel.dylib 0x30866cd4 0x30855000 + 72916

1 libsystem_c.dylib 0x31e3d30a 0x31e33000 + 41738

2 libsystem_c.dylib 0x31e3d09c 0x31e33000 + 41116

Thread 0 crashed with ARM Thread State:

r0: 0x00000000 r1: 0x00000000 r2: 0x00000001 r3: 0x00000000

r4: 0x00000006 r5: 0x3ec06ce8 r6: 0x00000002 r7: 0x2fe14ba4

r8: 0x3ee0dddc r9: 0x00000000 r10: 0x00000001 r11: 0x11a214e0

ip: 0x00000148 sp: 0x2fe14b98 lr: 0x31e80f5b pc: 0x3086632c

cpsr: 0x000f0010

Binary Images:

0x16000 - 0xd6fff +MobileMail armv7 <7064f2baf3f23db987bc8ec99855fe53> /Applications/MobileMail.app/MobileMail

0x2fe15000 - 0x2fe36fff dyld armv7 /usr/lib/dyld

0x30479000 - 0x3048bfff AssistantServices armv7/System/Library/PrivateFrameworks/AssistantServices.framework/AssistantSer vices

0x304b3000 - 0x30504fff libstdc++.6.dylib armv7/usr/lib/libstdc++.6.dylib

0x30505000 - 0x305d6fff HomeSharing armv7/System/Library/PrivateFrameworks/HomeSharing.framework/HomeSharing

0x305e8000 - 0x30625fff FTServices armv7/System/Library/PrivateFrameworks/FTServices.framework/FTServices

0x30640000 - 0x3064cfff CoreVideo armv7 <474c89eb09fe3464851a20d76052341b> /System/Library/Frameworks/CoreVideo.framework/CoreVideo

0x3064d000 - 0x306a4fff CoreAudio armv7 <2e4975a2156e328585f2a478e80704fc> /System/Library/Frameworks/CoreAudio.framework/CoreAudio

0x30732000 - 0x3078dfff StoreServices armv7 <1463a9f90fbd3d349544cf016e1ddd46> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices

0x3078e000 - 0x307cdfff QuickLook armv7/System/Library/Frameworks/QuickLook.framework/QuickLook

0x30850000 - 0x30854fff IOMobileFramebuffer armv7/System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFr amebuffer

0x30855000 - 0x3086bfff libsystem_kernel.dylib armv7/usr/lib/system/libsystem_kernel.dylib

0x3086c000 - 0x3087ffff DataDetectorsCore armv7 <2df5f2299dc8351f80ea3e79de8706a9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/DataDetectorsCore

0x3092d000 - 0x30933fff IAP armv7/System/Library/PrivateFrameworks/IAP.framework/IAP

0x30934000 - 0x3096efff iTunesStore armv7/System/Library/PrivateFrameworks/iTunesStore.framework/iTunesStore

0x30997000 - 0x30a3dfff AddressBookUI armv7/System/Library/Frameworks/AddressBookUI.framework/AddressBookUI

0x30a4b000 - 0x30a61fff VoiceServices armv7 <5bdff32282a33333b9c90582c854d82f> /System/Library/PrivateFrameworks/VoiceServices.framework/VoiceServices

0x30a99000 - 0x30bf6fff libmecabra.dylib armv7 <170c82a3c716372abe7ae0aae96d4805> /usr/lib/libmecabra.dylib

0x30c13000 - 0x30c8cfff ProofReader armv7 <09d057676f6837cd9e7a735444b67e77> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader

0x30c8d000 - 0x30c94fff MailServices armv7/System/Library/PrivateFrameworks/MailServices.framework/MailServices

0x30ce8000 - 0x30ce9fff DataMigration armv7/System/Library/PrivateFrameworks/DataMigration.framework/DataMigration

0x30cea000 - 0x30e9bfff MediaPlayer armv7/System/Library/Frameworks/MediaPlayer.framework/MediaPlayer

0x30e9f000 - 0x30ee2fff libcommonCrypto.dylib armv7/usr/lib/system/libcommonCrypto.dylib

0x30ee3000 - 0x30ee6fff ActorKit armv7 <8c167170891238b3940f9f54105b6eb9> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit

0x30ee7000 - 0x30f12fff CalDAV armv7/System/Library/PrivateFrameworks/CalDAV.framework/CalDAV

0x30f20000 - 0x30f24fff libcache.dylib armv7 <4511f0ec5b713636aaade7245a12553c> /usr/lib/system/libcache.dylib

0x30f56000 - 0x312c7fff TextInput armv7 <64d1227219b03c51ba4854ec2f79c335> /System/Library/PrivateFrameworks/TextInput.framework/TextInput

0x312c8000 - 0x312c8fff vecLib armv7 <106ef8294b0d3c2d89e9230527846227> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib

0x312d8000 - 0x312e3fff GraphicsServices armv7 <4ec745ffb2e039faab4b39a30268f707> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices

0x3130a000 - 0x3136dfff IMCore armv7/System/Library/PrivateFrameworks/IMCore.framework/IMCore

0x3136e000 - 0x3136ffff CoreSurface armv7/System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface

0x3137b000 - 0x3144bfff WebKit armv7 <74661b1bf4613aafb827bfe0134ed92b> /System/Library/PrivateFrameworks/WebKit.framework/WebKit

0x3147b000 - 0x31491fff DictionaryServices armv7 <5bbab664f97932a79a1566fda3a4383e> /System/Library/PrivateFrameworks/DictionaryServices.framework/DictionaryServic es

0x314be000 - 0x3156cfff Message armv7 <0d844e0108b1301bb08a74df3e3589b5> /System/Library/PrivateFrameworks/Message.framework/Message

0x3156d000 - 0x3156dfff Accelerate armv7/System/Library/Frameworks/Accelerate.framework/Accelerate

0x31588000 - 0x31744fff MusicLibrary armv7 <7be04d376ebc3d419ad408284cef681d> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary

0x31894000 - 0x3195afff libobjc.A.dylib armv7/usr/lib/libobjc.A.dylib

0x3195b000 - 0x31a24fff Celestial armv7/System/Library/PrivateFrameworks/Celestial.framework/Celestial

0x31ba4000 - 0x31d22fff Foundation armv7/System/Library/Frameworks/Foundation.framework/Foundation

0x31d23000 - 0x31d26fff libsystem_network.dylib armv7/usr/lib/system/libsystem_network.dylib

0x31d31000 - 0x31d56fff OpenCL armv7/System/Library/PrivateFrameworks/OpenCL.framework/OpenCL

0x31d57000 - 0x31d58fff libremovefile.dylib armv7 <9c8cee9652453241ac1fc99eab05c40a> /usr/lib/system/libremovefile.dylib

0x31d5c000 - 0x31da7fff IMAP armv7 <3f0a14779b1b37ea835c591f8b8ebd54> /System/Library/PrivateFrameworks/Message.framework/MailServices/IMAP.framework /IMAP

0x31e33000 - 0x31ec0fff libsystem_c.dylib armv7 <1707c3cf3c5b3045af4bed38ff8420a6> /usr/lib/system/libsystem_c.dylib

0x32057000 - 0x3205cfff ApplePushService armv7 <2e620a6e8ee8387ba2771cfd7870c90e> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService

0x3215e000 - 0x32163fff libcopyfile.dylib armv7 <9072462f28af3665875b3ecaba002c00> /usr/lib/system/libcopyfile.dylib

0x32164000 - 0x32288fff JavaScriptCore armv7 <24ff2747b3973aecb9c37960eba5ff4d> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore

0x32293000 - 0x32340fff EventKitUI armv7 <9d7932f0583c3f0ba3352200c43f41db> /System/Library/Frameworks/EventKitUI.framework/EventKitUI

0x32361000 - 0x32368fff ProtocolBuffer armv7 <6ca7dca9370132a2a592356bf9f2170b> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer

0x32369000 - 0x3239cfff MIME armv7 <0c29ae0826c53ebbaf9424b389016b68> /System/Library/PrivateFrameworks/MIME.framework/MIME

0x323a3000 - 0x323a8fff CrashReporterSupport armv7/System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashRepo rterSupport

0x324da000 - 0x324e1fff AssetsLibraryServices armv7/System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLi braryServices

0x324ff000 - 0x32504fff libsystem_dnssd.dylib armv7 <4d8b38f1cb603f0d8af78c56c485f05a> /usr/lib/system/libsystem_dnssd.dylib

0x3250e000 - 0x3251ffff libxpc.dylib armv7 <7d49e385ee5d3e7eb08d06525abd6435> /usr/lib/system/libxpc.dylib

0x32559000 - 0x325a2fff CoreMedia armv7/System/Library/Frameworks/CoreMedia.framework/CoreMedia

0x326cd000 - 0x32716fff libc++.1.dylib armv7 /usr/lib/libc++.1.dylib

0x32766000 - 0x32bfffff UIKit armv7 <97b527cd6fba35c6bb39263e0f362223> /System/Library/Frameworks/UIKit.framework/UIKit

0x32c00000 - 0x32d06fff IMGSGX543GLDriver armv7/System/Library/Extensions/IMGSGX543GLDriver.bundle/IMGSGX543GLDriver

0x32d09000 - 0x32d10fff MediaRemote armv7 <3deff2252a8231e7b0135a517b8391ba> /System/Library/PrivateFrameworks/MediaRemote.framework/MediaRemote

0x32d24000 - 0x32df3fff libGLProgrammability.dylib armv7/System/Library/Frameworks/OpenGLES.framework/libGLProgrammability.dylib

0x32df4000 - 0x32ed3fff RawCamera armv7 <4fb932b6a2d83c4eadfcecf53220699a> /System/Library/CoreServices/RawCamera.bundle/RawCamera

0x32ed4000 - 0x3368bfff WebCore armv7 <7137e0ea008f3a3e8ae9e57f96d34d1d> /System/Library/PrivateFrameworks/WebCore.framework/WebCore

0x3368c000 - 0x3368cfff libCVMSPluginSupport.dylib armv7 <85582e1094633fccb52b50ca13c5a5d0> /System/Library/Frameworks/OpenGLES.framework/libCVMSPluginSupport.dylib

0x3368d000 - 0x336d2fff GeoServices armv7 <6c9eb6372f723a57852cfc9ed7b78e31> /System/Library/PrivateFrameworks/GeoServices.framework/GeoServices

0x336d5000 - 0x337c5fff QuartzCore armv7/System/Library/Frameworks/QuartzCore.framework/QuartzCore

0x338e5000 - 0x338e9fff IOSurface armv7 <0f003f50b18e3dbf87607d819e0ac6b9> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface

0x338ea000 - 0x33996fff MediaControlSender armv7 <4c0982b21ecf35aead8e0bef55d842b0> /System/Library/PrivateFrameworks/MediaControlSender.framework/MediaControlSend er

0x339e0000 - 0x339f6fff libdispatch.dylib armv7/usr/lib/system/libdispatch.dylib

0x33e08000 - 0x33e28fff libxslt.1.dylib armv7 /usr/lib/libxslt.1.dylib

0x33e29000 - 0x33e7afff CoreText armv7 <23150093d39b393e9bc5f8230176df47> /System/Library/Frameworks/CoreText.framework/CoreText

0x33ebc000 - 0x33ecbfff GenerationalStorage armv7/System/Library/PrivateFrameworks/GenerationalStorage.framework/Generation alStorage

0x34448000 - 0x34454fff libz.1.dylib armv7 /usr/lib/libz.1.dylib

0x34455000 - 0x3452cfff CFNetwork armv7 <6fbc9f187eaa30009780e70288c9f289> /System/Library/Frameworks/CFNetwork.framework/CFNetwork

0x34537000 - 0x34538fff libsystem_blocks.dylib armv7 <4bb9797771d037879bec814fe750d86d> /usr/lib/system/libsystem_blocks.dylib

0x34548000 - 0x34567fff libSystem.B.dylib armv7 <31a0ffbb18bf3a28b46fd286733e7d9f> /usr/lib/libSystem.B.dylib

0x345ed000 - 0x345edfff libgcc_s.1.dylib armv7 <69d8dab7388b33d38b30708fd6b6a340> /usr/lib/libgcc_s.1.dylib

0x345ee000 - 0x347aafff ImageIO armv7/System/Library/Frameworks/ImageIO.framework/ImageIO

0x347b2000 - 0x347bcfff libbz2.1.0.dylib armv7 <28583efb9f1b38e7ae83c667b07dbd08> /usr/lib/libbz2.1.0.dylib

0x347bd000 - 0x347c1fff CertUI armv7 <9d24f62513913888b2ac55f1db27b908> /System/Library/PrivateFrameworks/CertUI.framework/CertUI

0x347c2000 - 0x347f0fff DACalDAV armv7/System/Library/PrivateFrameworks/DataAccess.framework/Frameworks/DACalDAV .framework/DACalDAV

0x34815000 - 0x349adfff CoreData armv7/System/Library/Frameworks/CoreData.framework/CoreData

0x349c5000 - 0x34a80fff AVFoundation armv7/System/Library/Frameworks/AVFoundation.framework/AVFoundation

0x34adc000 - 0x34b4cfff CoreImage armv7/System/Library/Frameworks/CoreImage.framework/CoreImage

0x34b4d000 - 0x34b54fff libc++abi.dylib armv7/usr/lib/libc++abi.dylib

0x34b55000 - 0x34b6cfff WebBookmarks armv7/System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks

0x34b6d000 - 0x34becfff libsqlite3.dylib armv7/usr/lib/libsqlite3.dylib

0x34c66000 - 0x34c6cfff libnotify.dylib armv7 <1e374857ac68370095ddbafe94f021a1> /usr/lib/system/libnotify.dylib

0x34caa000 - 0x34ce6fff AppSupport armv7/System/Library/PrivateFrameworks/AppSupport.framework/AppSupport

0x34cf4000 - 0x34d24fff ContentIndex armv7/System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex

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That's very interesting. The very mail I am replying to was sent to me by a friend who uses a Galaxy S2. Unfortunately in his case there is no signature in his message but quite possible that there's an encoding issue of sorts with mail sent from the Galaxy.

If I delete all contents of the email and then add my reply the message sends perfectly.

I am seeing the same thing at our company. We have about 15 iphones and all users tell me that they are frustrated with the mail app crashing all the time. Seems to happen when the app checks for new mail. The problem is more of an issue when the user is trying to type out long emails, then the app checks for mail and it crashes, closing the app and loosing the email.

Since this a core feature of the iphone and it is used constantly by our users, this is really a problem for us. All of our accounts are pop accounts which are synced through Outlook, so I dont know if its different with an IMAP setup or Exchange, but half the users are ready to abandon the phone and go to something else.

Im trying to find out if iOS 5.1 will be the fix and maybe I can tell them to hold on just a bit more and it will be fixed, but all I see is stuff about delete individual photos from photostream.

There are 13 pages on this forum about this issue, Im surprised it isnt even mentioned in the feature list of the new update. We played along, the whole company, we all wanted elegance and simplicity and something stable. Something that just worked. We dont pay higher prices for the fun of it. We pay because we expect the core stuff to work flawlessly. I understand issues like this and when they are addressed right away, I am forgiving, but there has already been 1 update to iOS and no fix. We are prepping for the iOS 5.1 update and if there isnt a fix in there, I can safely say that we are bowing out of the iOS environment. There might be a few die-hards that will stay, but they will be officially on their own with no company support of their devices. I cant waste time with stuff that acts up and kills productivity.

YES!!!! So happy to have found out what has been causing the crashes. Thank you muchly!! Blooming Samsung! haha

Ok so I finally broke down and reloaded the phone.....restored as new phone. Before you restore...if you need your notes copy and paste them to an email first and email yourself or they will be wiped...then be sure you get your photos into Iphoto or somewhere safe. Your music should be the easiest to restore in the end but it takes the longest... Once the restore and reload is done, you will have to redo many of the settings you probably customized. Here's the thing if you restore from a backup you will bring whatever corruption that causes this back so the only way is a maunal rebuild. If you have any app data/documents you will want to do what you can to put that somewhere...I carry manuals in GoodReader(great app) so I saved those out in Itunes too(pushed them back later with GoodReader's wifi feature...Card Star had to be redone manually, its back up didn't seem to work when I reloaded it. After the restore I turned all cloud services off, reloaded manually apps(got to clean that mess up, resynced contacts...be sure to add a dummy contact to your phone first or your contacts will dissappear from your computer(nice gotcha there apple) when you sync. You will need to re-enter all of your mail server data, I think this is the actual fix.Then I dumped back in the pictures from sync via Itunes. Once all was set I turned back on the cloud services I use. Due to earlier mischief, I don't sync contacts. I do recommend that you clean your contacts, put first last and company names in their place, as this caused some issues early on, and may be related to the battery problem due to cloud syncing issues.

It took maybe two hours to do this but I left the mail app open all night, no problem, been emailing all morning...don't know any Galaxy 2 users though so I haven't tested that.

Ive been using an iphonefor about 4 year, and there are to peculiarities ive noticed with the mail app which i think might be the cause of the crashes. I update my iphone every year, but havent et it up as new in about 3 years. So while there may be a possibility that theres something corrupted in my backup, i think this is something apple can and should fix, rather than me having to jump through hopps like loosing 3-4 years of info such as textmessages and intalling apps from scratch.

So i used to have mail app crashes with my 3gs, they stopped with one of the updates on my i4, and all was fine until i enabled icloud on my 4s. The minute i did that the very next instant i started mail it crashed, and ever since then every second to third time i open mail, it will crash the second i open it. Ill see my mailbox for a second,mfollowed by a crash. So i thinkone of the causes ofthis is definitely icloud, since i could directly see the correlation with enabling it. I know my 4s on ios5 wasnt crashing for a few weeks, then i enable icloud and it start. I havent disabled icloud to test.

Mail has crashed for me twice when writing long emails, but i think it still has its root in the icloud/checking mail issue. I dont write many emails on my ipad/iphone (but i do check my iphone spp atoeast 50 times a day), so i cant aay if it crahes only with short emails or long emails, but the twice it crashed was with long emails, and since then ive limited myself to writing very short emails only on my ios devices cos i dontnwant to risk losing a long email.

Oh and i have exactly the same symptoms on my ipad. Enabled icloud and suddenly my mail app starts crashing exhibiting the exact same behaviour a iphone. I dont know if thi is the same issue that everyone ele is having, but theres definitely something apple needs to fix. On my ipad i have only 1 gmil accout set up as exchange, while on my iphone i have 4 account, 2 with pop and 2 exchange.

In some ways Mirzank's comments support what I think is happening.....here's the problem with waiting for Apple, to them its not broken.

some one might try this....make a backup of your phone in Itunes....then write down your server data (did I say write?)delete all of your email acounts, make two(one is a spare) backups of your phone with no email accounts changing the name of your phone and unplugging/replugging it each time before making the next backup. Restore 5.01 from itunes, set up as new phone. Then restore from back up with one the no email backups (faster than what I did above) and add one email account at a time and see what happens....

Other observations into this I have an Ipad that I loaded the contacts and mail settings from my iphone 4s to before i fixed it, ...its mail became unstable. even with a different account now it still crashes. my work ipad has never seen my iphones data(with the corruption from way back in the 3.12 to 4.1 transition maybe) its mail is rock solid. I reloaded the family Ipad with the above plan, making a backup with no email accounts, and guess what...its mail has been stable so far too.....so anyone want to try and report back?

@knottymars - I feel very similar to what you express. I don't pay high dollar then expect the product not to work. Moreover, I don't mind dealing with "issues" as long as they are addressed in a timely manner. This started happening the day (literally the hour) after I upgraded to ios5. You wouldn't be able to convince me it's not ios5. Apple has not responded and they must be getting millions of crash reports per day! This f*#$*+g s*#t stinks to high heaven. I'm just about out too and it ****** me off!

No problem with any email signatures. I tried removing spotlight search. Rebooted. Seemed to work for a little while, but fell back into issues. I also stopped syncing notes (which were replicating by the hundred) and mail with iCloud. Helped the note issue, but not the mail. I then turned off iCloud altogether. This, for me, was the best fix. Appears the issue is with iCloud, and/ or since upgrading to 5.0. Apple really needs to fix this! Been following this thread since iPhone 4s release! you think they would have at least addressed this issue by now.

Now it seems to be that syncing notes with Gmail is causing this replicating bug...anyone else have this occur?

@knottymars - I am glad that my iPad email has only been used for personal use. I agree with your assesment. I have been following this thread for months, and the silence from Apple has been deafening and telling. Its clear to me that this forum is not about Apple supporting its users, its often about desperate users of Apple products trying to help themselves. I've seen no indication that Apple even monitors these threads.

email is a core functionality of the IOS platform, and if you can't rely on it, it erodes confidence in the platform as a whole, especially for corporate use. I don't expect Apple to have immediate fixes, but I do expect Apple to acknowledge this class of problem and let us know when they are going to address them.

Its frustrating, because up till release 5, this was a superior product. I was a proponent of this platform, but I am no longer.

I too am using my iPad2 primarily for business and these mail crash issues are really becoming a huge issue.

This has only been happening since updating to iOS 5. I never had a hint of a problem on iOS 4.3.5 -- it was rock solid. I had hoped that 5.0.1 would fix it, but no such luck. I have been to the Apple store and they tell me they have never heard about this problem. They have "restored" and even swapped my device and the problem always reappears. I have done my own "restores" and every time, I set it up as new. I have lost important documents in the process because I have not wanted to take a chance on restoring from a backup.

It has gotten to the point that I have trained myself to Save to Draft every couple of sentences. I have been burned so many times when composing new emails or simply replying. Typing for more than a minute or two without saving is inviting a crash. Occasionally I can recover some of my work, but most of the time, I need to start for scratch.

My business email is POP. Our company does not use an exchange server. I do not use iCloud -- it has never been activated on any of my devices. I also have Gmail and Yahoo accounts, but seldom compose messages in either, so I cannot comment on their stability. My problems are with POP/IMAP. (I'm not sure what the difference is between POP and IMAP, but I've set up my account both ways and both have the same problem with crashes.)

This problem has been going on for months. I've been watching this discussion forum grow to the point that it is now on thirteen pages and 23751 people have viewed it. Google even auto-completed the search term for me! Apple's silence on the matter is very frustrating. I am in the market for a new phone, and given my investment in productivity apps, the obvious choice would be to move to an iPhone. That decision is on hold pending the resolution of this problem with Mail.

Thanks Boerseun!!

I have just tested the Samsung theory and it worked!

A colleague sent me an email with his signature "Sent from Samsung Mobile"

I replied and as son as i pressed "Send" the email app crashed and returned me to the Springboard.

He sent the same email but deleted the words "Sent from Samsung Mobile"
I replied to this email and all was fine - message sent no problem!

We tried again with a combination of the words "Sent from Mobile", "Sent from", "Sent Mobile" etc and it crashed again and again

So, removing the words from the signature fixes the problem - well, it doesnt FIX anything but allows the message to send!

Apple - response please?? 🙂