MLSMYTH
Level 1 (0 points)

Q: Connect to iTunes to Use Push Notifications message

I have an iPhone 4 and I updated it to iOS 5 a few days ago and when I open up applictions like Facebook, Twitter, Bump, and others that use notifications, I get a message as soon as the appliction opens that says, "Connect to iTunes to Use Push Notifications". I have connected my iPhone to iTunes and synced it but that is not solving the problem. Because of this I am not recieving notifications from third party applictions. Does anyone know how to fix this?

 

 

Also, everytime I open the YouTube application I get a message saying, "Cannot connect to YouTube" and I am not able to use YouTube at all because of this. Anyway to fix this?

 

 

(I forgot to mention my iPhone is NOT jailbroken and has never been jailbroken.)

iPhone 4, iOS 5

Posted on Oct 15, 2011 3:28 PM

by joefromnashville,Solvedanswer
joefromnashville joefromnashville
Level 1 (10 points)
A:

I fixed my problem last night.  I'm not sure I completely understand the original problem but I have some thoughts that might help others make sense of their issues.

 

I restored my new 4s using the latest backup from my previous 4.  When it was finished, I discovered that it had restored using a backup from July 2010.  I could tell that because the last missed call was for then.  Everything seemd to be OK at first.  It was just an old image.  So I just reinstalled the new apps I had bought since then, synced with iCloud and moved on.  Annoying, but not the end of the world.

 

When I started seeing the issues with Push Notifications, I searched the forums and saw that some people were having success doing a reinstall.  So I restored the 4s again.  This time, I pulled down the list of backups and saw a bunch of previous backups of my old 4, which had the same name as my new 4s.  Most of them were date stamped, but some were not.  I chose the last backup with a timestamp, 10/4/11 and clicked restore. iTunes told me that there was a more recent backup with a timestamp for 10/11/11 and gave me the option to use it instead.  That restore worked fine and my 4s is back to normal.  And I no longer have issues with Push Notifications.

 

My theory is this:  I am in the developer program so I have been running the iOS5 betas since the third beta. My old 4 had the GM from the beta program installed, which shouldn't be a factor since it is the same release that went into production.  And I theorize that the backups with no timestamp are from the various betas.  I think that, for whatever reason, when I restored to the new 4s it grabbed the "wrong" backup.  It should have gotten the 10/11/11 iOS5 GM backup which would have worked fine.  But something in the pick-a-backup logic skipped over the most recent backup and all the beta backups and it finally settled on a one year old backup that I think was the one I made when I moved from a 3GS to a 4.  When I used the rght backup everything worked perfectly.

 

I'm guessing that many of us who are having the Push Notification issue have either run betas or had jailbroken phones at some point.  Or maybe we just have corrupted backups for some reason that I can't guess.  Whatever the reason, I can only say that when I paid attention and made sure I recovered from a good backup that everything worked fine.

 

Your mileage may vary...

 

Joe

Posted on Oct 20, 2011 10:32 AM

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Q: Connect to iTunes to Use Push Notifications message

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  • by fromsouth,

    fromsouth fromsouth May 26, 2013 3:12 PM in response to Donnieftl
    Level 5 (4,833 points)
    iCloud
    May 26, 2013 3:12 PM in response to Donnieftl

    same app and same problem, check out that old article - explains "why" and HOW.

    BTW that token comes from Square, or you would have problem with all apps.

     

    TS3305 - Support - Apple

  • by ashokli,

    ashokli ashokli Jun 5, 2013 12:01 AM in response to mauricefromshropshire
    Level 1 (0 points)
    Jun 5, 2013 12:01 AM in response to mauricefromshropshire

    Thanks for this idea ... but here is the thing:

     

    I have a Mac at home where my iPhone 4S is backed up. Now I am on the road without that computer and only have access to Windows PC's.

     

    So if I backup to a Windows PC, and then reset the phone and then restore from backup, will it kill my connection to the iTunes I have at home?

  • by flaherty41,

    flaherty41 flaherty41 Jun 9, 2013 5:31 PM in response to ashokli
    Level 1 (0 points)
    Jun 9, 2013 5:31 PM in response to ashokli

    same app, same problem as well as not having a computer to even back up to because the laptop I use at home is too old to upgrade to a syncable OS/iTunes version. Any attainable fixes directly through the iphone?

  • by iank131,

    iank131 iank131 Aug 2, 2013 5:05 AM in response to jaithorpe
    Level 1 (0 points)
    Aug 2, 2013 5:05 AM in response to jaithorpe

    Thanks jaithorpe. Your fix worked for me too!

     

    Initially I only chose General > Reset All Settings, but this did not work after two tries.

     

    Then I tried General > Erase All Content and Settings... this worked!

    (Caution. If you do this, first create a back-up. I made a backup through iCloud. Then be prepared to spend quite a bit of time re-installing your data. I have a 32 GB iPad and it took several hours because of one application that had more than 1GB of data).

     

    Thanks again.

    Ian.

  • by Alan Wunsche,

    Alan Wunsche Alan Wunsche Sep 8, 2013 3:52 AM in response to MLSMYTH
    Level 1 (15 points)
    Sep 8, 2013 3:52 AM in response to MLSMYTH

    Does anyone have a solution that helps ios7 beta on iPad?

     

    Magazines such as Wired now go into an endless loop of "Connect to ITunes to use Push Notifications" alerts and it essentially crashes my iPad because home button does not respond.  It requires a complete restart of the iPad.

  • by an123,

    an123 an123 Sep 18, 2013 7:48 PM in response to Milaanilo
    Level 1 (0 points)
    Sep 18, 2013 7:48 PM in response to Milaanilo

    do you lose all of your pictures and contactsb

  • by Ana127,

    Ana127 Ana127 Sep 22, 2013 11:34 PM in response to mauricefromshropshire
    Level 1 (0 points)
    Sep 22, 2013 11:34 PM in response to mauricefromshropshire

    THANK YOU THANK YOU THANK YOU ! FINALLY MY PHONE IS BACK TO NORMAL ❤️❤️❤️❤️

  • by Zyo,

    Zyo Zyo Sep 26, 2013 12:58 PM in response to MLSMYTH
    Level 1 (0 points)
    Sep 26, 2013 12:58 PM in response to MLSMYTH

    Any solution found yet?

  • by Colly-Dog,

    Colly-Dog Colly-Dog Oct 9, 2013 7:22 AM in response to MLSMYTH
    Level 1 (0 points)
    Oct 9, 2013 7:22 AM in response to MLSMYTH

    Right - help!

     

    Im on a 4s 16gb IOS 7.0.2. Followed everyone's tips of backing up then doing a restore. Have done this 4 times now and still get the same old "connect to iTunes to use Push notifications"...

     

    I don't want to restore to factory settings as I lose all my music collection.... or do I?

  • by Colly-Dog,

    Colly-Dog Colly-Dog Oct 9, 2013 7:22 AM in response to Ana127
    Level 1 (0 points)
    Oct 9, 2013 7:22 AM in response to Ana127

    what did you do?

  • by lmsalaza,

    lmsalaza lmsalaza Oct 9, 2013 9:10 AM in response to Colly-Dog
    Level 1 (0 points)
    Oct 9, 2013 9:10 AM in response to Colly-Dog

    I backed up to iCloud, then did a total restore.  It worked!  I had the message on my Snapchat and Fantasy Football app, and sometimes on other apps.

  • by melc11,

    melc11 melc11 Oct 26, 2013 3:47 AM in response to MLSMYTH
    Level 1 (0 points)
    Oct 26, 2013 3:47 AM in response to MLSMYTH

    Guys I tried the following and everything worked PERFECTLY!!!! and i didnt restore or anything.

     

    1- when updating the IOS it has "Icloud keychain".  (Under settings----> Icloud).  go there and ENABLE it.  It will ask for passcode and so on.  so once enabled

    2- restart your phone (normal power off)

    3- Sync on itunes on your pc or man (it might work without sync, havent tried it)

    4- reactivate imessage and facetime. (need a few minutes to reactivate)

    5- ALL WORKING  ;-)

     

    I hope it works for you guys.

     

    Mike

  • by JdJ64,

    JdJ64 JdJ64 Oct 27, 2013 12:52 PM in response to melc11
    Level 1 (0 points)
    Oct 27, 2013 12:52 PM in response to melc11

    Thanks Mike, your solution worked properly at my iPhone 4, too. I did a sync, by the way.

    Regards,

    Jan

  • by CheukCheuk,

    CheukCheuk CheukCheuk Oct 31, 2013 9:49 AM in response to melc11
    Level 1 (0 points)
    Oct 31, 2013 9:49 AM in response to melc11

    I updated my iPhone 4 to ios 7.0.3 last night and this happened. What I did to fix this was really simple:

     

    1) power off the phone

    2) open iTunes first and then connect with the phone (it should restart automatically)

    3) wait until the connection is done

    4) problem SOLVED!!!!!

     

    I didn't backup or restore the phone before I tried this simple solution. And no settings were changed. Did sync for a few times but didn't work.

     

    Cheuk

  • by Jobejobe,

    Jobejobe Jobejobe Nov 1, 2013 10:04 AM in response to CheukCheuk
    Level 1 (0 points)
    Nov 1, 2013 10:04 AM in response to CheukCheuk

    This worked for me and resolved the issue (occurring in Newsstand/Wired). No need to do a reset/restore and didn't have to sync with my Mac either. Thanks for the fix!

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