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iPhone 4s, echo when using apple headset during a call

I'm having an issue with my 32 gb iPhone 4s with Rogers. When using the Apple hands free headset with the phone during a call, I get an echo problem. It does not occur immediately. It can very from 30 seconds into a call and as far up to 9 mins in before it begins the annoying echo. If I unplug the headset it goes away but will return when I plug the headset back in. I have tried 3 brand new iphone 4s headsets with the same problems. So far I have tried rebooting, and also restored phone back to factory original settings as a new phone and still no resolution. I have been told by the other person on the line a screech sound is made then the echo begins.

iPhone 4s-OTHER, iOS 5, iPhone 4s

Posted on Oct 15, 2011 5:28 PM

Reply
627 replies

Nov 7, 2011 8:04 AM in response to Themacguyver

Yes, I have the same issue. It seems everyone has the same problem. I returned my iphone 64GB because of the echo problem when using headset. I usually use headset when I am driving. I can't just switch the speaker on and off when I am driving. Doesn't matter it always come back again in few minute. I can't believe that Apple phone always have a problem. iPhone 4 had signal issue now this generation iPhone 4S has echo and status noise. I used to be a fan of apple. Now I don't feel I like apple anymore. I ordered a new phone 64GB will see if the problem occurs again I will return it back and won't buy it again. I don't like to return or exchange all the time. it waste my time by doing this. and the clients service in apple are not that nice too.

Nov 7, 2011 11:17 AM in response to Themacguyver

I have the echo/audio issues with my iPhone 4S too. But I get problems when using any headset as well as without using a headset at all. Most of the time, I notice that I can hear myself in my headset. To confirm it's not just in my head, I usually cup the microphone or end of the iphone and speak loudly and then i can really hear myself coming out of the iphone speaker or headphones. It's really disturbing.


I've also had complaints that a horrible echo develops for the person on the other end of the line that I'm talking to.


If an Apple engineer wants to call me, let me know.

Nov 7, 2011 6:00 PM in response to H-Mac

Had exact same garbled call issue as h-mac and dcouns. iPhone 4s (AT&T, 4 bars, stock iPhone headset) call becomes hopelessly garbled after 5-10 minutes, forcing hang up and redial. Didn't try switching to speakerphone and back as some suggest. Never had any such issue with iPhone4 (AT&T) from this same location. Have to hang-up and dial back into conf calls, or ring other person back. AT&T confirmed no network issue in my area, Apple had me do a factory restore, finally Apple tech support directed me to store to get it swapped for another 4s. Just got the replacement, no issue yet (fingers crossed) but will know better in a day or two. Would love to know it is "fixed" instead of cringing everytime I'm on an important business call.

Nov 7, 2011 6:22 PM in response to Themacguyver

Same problem made worse while driving.


When using apple supplied headphones for hands free phone calls on iPhone 4S with AT&T I get a booming echo and static on the phone call after about 3-4 mins call time. This terminated many of my calls. I found that the problem is resolved if I unplug the earphones and hold phone to my ear. But this is a serious safety problem for me because now I cannot use hands free while driving as I could with my 3GS. Hitting the speakerphone button only fixes problem for short time. This not acceptable. It seems to me this is a real problem with the most basic function of the phone which is to talk to people. This should be high priority fix for Apple to make because it involves driver safety.

iPhone 4s, echo when using apple headset during a call

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