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iPhone 4s, echo when using apple headset during a call

I'm having an issue with my 32 gb iPhone 4s with Rogers. When using the Apple hands free headset with the phone during a call, I get an echo problem. It does not occur immediately. It can very from 30 seconds into a call and as far up to 9 mins in before it begins the annoying echo. If I unplug the headset it goes away but will return when I plug the headset back in. I have tried 3 brand new iphone 4s headsets with the same problems. So far I have tried rebooting, and also restored phone back to factory original settings as a new phone and still no resolution. I have been told by the other person on the line a screech sound is made then the echo begins.

iPhone 4s-OTHER, iOS 5, iPhone 4s

Posted on Oct 15, 2011 5:28 PM

Reply
627 replies

Oct 29, 2011 10:55 AM in response to SMUzta

I tried restoring several times but it didn't help until I put my phone in DFU mode that takes a little practice and timing, then did a restore as a new phone. It's worked perfectly ever since.


Thank goodness someone suggested I try putting the phone in DFU mode before the restore. I didn't even know what DFU mode was, much less how to do it but it sure did the trick.

Oct 29, 2011 10:56 AM in response to Ryan12354

Yep, I'm one of those people. New phone set up from scratch and same problem. I'm also curious to know if it was the exact same problem. I noticed people have been mistaking other problems such as hearing echo as opposed to the person on the other end hearing echo of themselves or problems nor even related to using the jack for a mic. I get this problem when using a headset or plugging in a hands free cassette adapter. When I talk to my Dad on his 4S if we both use the jack, eventually we both get the echo which causes a feedback loop. Wish we could get some sort of communication from Apple on this.

Oct 29, 2011 4:06 PM in response to etellewyn

Yes, i can my own voice back to me also through the headphones, which is off-putting! very quiet echo


So disappointed, changed the phone today and still the same echo problem when using the headphones, kicked in about 10 minutes into a phone call.


I just HOPE that Apple is doing SOMETHING to resolve this asap, a phone I can't make calls on isn't much use.


From what i've read online, and experienced, it sounds like a noise-cancellation software glitch so hopefully there'll be software update ASAP to fix this problem.

Oct 30, 2011 1:30 AM in response to Themacguyver

Oh yes, I was harping on about this 3 days after '4s Friday', a couple of weeks ago. O2 said they'd not had a single complaint about 4s which was worrying, thought I'd bought a dud'en. The 14 days exchange period was rapidly approaching and they had none in stock!

Eureka! found this discussion group's posts with which I wholeheartedly concur.


Earphone echo/hiss/white noise after 5 minutes or so but the length of time before it 'happens' is random.

As one member said, this isn't working (fully) as phone and making an imprtant call is risky, one never knows when one will have to end the call and redial, highly unprofessional.

Helloooo.....Apple.....The best phone in the world?.....an acknowledgement please??? Personally and hopefully I reckon it's a software problem for which in the near future we'll see corrective update.

But, really, it's not cricket is it.


And while I'm here...Siri...in the UK....bit of joke, no?

Oct 30, 2011 3:38 AM in response to Themacguyver

Looks like the problem is caused by our backups!!


I've had the exact same issue. Apple replaced the first phone but the second phone suffered from the same issue after I returned home and restored from backup. On advice from technical support, I wiped the new phone and set it up as a new phone rather than restore from backup ... And no sign of the problem since!!!

Oct 30, 2011 5:07 PM in response to ms from toronto

On my 3rd 4S, Same issue.


Restored 2nd unit before turning it in, appeared to work but was disappointed to find out on a conference call, that it wasnt fixed! Ran into another issue with fast depleting battery.


Back with the echo problem - Spoke to the Genuis Bar rep, both times they said they didnot hear of this issue before.


I strongly suspect this is could be an issue with certain serial #;s. Below is my serial # except for the last 2 digits.


Can every one who has this issue respond on this thread with their serial # only... we maybe able to see a pattern here (long shot but doesnt hurt to try... and hopefully APPLE will see a pattern in here too.)


Serial number can be found at: Settings->General->About->Serial Number


My Serial #

C38GJQM6DT??


AT&T, 16GB Black, NJ

** For those of you with a battery problem, Genius Bar rep said the Location Services was crashing constantly.(didnt know why. Solution: Phone Restore!)

iPhone 4s, echo when using apple headset during a call

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