1 Reply Latest reply: Oct 15, 2011 8:26 PM by SniBBz
L3XI21lee Level 1 Level 1 (0 points)

I've resarted my computer and iphone several times. I've uninstalled itunes and reinstalled it but no matter what I do my computer will not recognize that my iphone is plugged in. My iphone is fully charged, brand new, and I'm also having trouble with siri. I have a windows vista laptop. Help please.


iPhone 4, iOS 5
  • SniBBz Level 1 Level 1 (0 points)

    I had this problem when i upgraded to Lion OS X. Try this:

     

    -Open System Preferences, Users & Groups, Select the account you are logged in with, select Login items

    -Remove Itunes Helper

    -Select the + button to re-ad iTunes helper and browse to this location: MacintoshHD,Applications,iTunes,Contents,MacOS,iTunesHelper

    -Reboot.

     

    Plug in your iphone. Hopefully iTunes opens automatically.