Previous 1 2 3 Next 135 Replies Latest reply: Feb 24, 2014 8:52 AM by mdspiro
kn95 Level 1 (0 points)

Ever since I got the iOS 5 update, my music's been sounding very distorted. I know it's not my headphones because I listened to my music with them on iTunes and there was no problem with it but when I listen to the songs on my iPhone, it gets all fuzzy and distorted. Can someone please come up with a solution to this?


And how can I contact Apple?

iOS 5
  • kn95 Level 1 (0 points)

    An email would be helpful

  • joshfromsurprise Level 1 (0 points)

    You can call and ask. I did and all they told me to do was restore it, which did absolutely no good. Apparently, from what I gather, it's the new Equilizer. They switched it up and now all the bass is distorted. I am incredibly upset by this and am sending my ipod in to see if they can't fix the problem. I can't believe that Apple screwed over the ipod's main function; music.

  • JC Biffro Level 1 (5 points)

    I have the exact same problem. I bought the new white iPod touch and it's distorted.


    It's an issue with the software rather than the hardware

  • Arito Level 1 (0 points)

    I had the same problem. It was fixed when I checked the "Sound Check" option in Settings -> Music.

  • 215NorthPhilly Level 1 (0 points)

    U Are 100% Right...Easy Fix

    checked the "Sound Check" option in Settings -> Music.


    Just Like Before iOS 5

  • SuperSandR Level 1 (0 points)

    I have exactly the same issue, after updating my iPhone to ios5 the bass is distorded. I listen on headphones that are especially good on the bass side and when using the earbuds that are delivered with iPod/iPhone it might appear that using the bass reducer EQ or the Sound Check option fixes the issue, but I can tell you it most certainly doesn't. Very annoying especially since I'm using the music function of the iPhone 6-8 hours a day. Please Apple fix this with an update real soon as this is ridiculous.

  • kosi93 Level 1 (0 points)

    i have exactly the same issue, and it s really annoying for an audiophile, most people won t notice any differences. i been to apple store today, speake with someone in genius bar and they found there are a issue with the bass, after a long discussion they authorise a swapp but i have to pay so extra fee because my iphone is customise with some 24 gold carat...i really ****, do i have to loose my phone because off some sofware issue...i did n t mind to loose my warranty off my iphone 4 , didn t mind also to spend some extra buck if i have an issue with the hardware, but i never expect the issue will come from apple.

    thank anyway for the offert apple, but i dont think so that enuff, because if i understand , if i upgrade my new iphone 4 again i will still get the same issue,.

    by away when i was in apple store i try the new iphone 4s and it s seem they don t have the same issue, so i believe the right move will be a swapp for a new iphone 4s , i guess.

    i will still loose the value off my phone but i get the right sofware and un brand new iphone 4...i think that will adjust the balance, isn t?

    let me know apple what is the best move.

  • johnfromwest babylon Level 1 (0 points)

    i want my old os back this one *****... i get text messages and my flash goes off now

  • JC Biffro Level 1 (5 points)

    Has nothing to do with the Sound Check. If you listen to a deep bass song, i.e. a hip-hop song, the distortion is still there.

  • Arito Level 1 (0 points)

    I listen to a lot of hiphop. Soundcheck fixed it for me, it was pretty bad before and its fine now.

  • kn95 Level 1 (0 points)

    i listen to hip-hop too but soundcheck doesn't do anything for me.

  • keithn916 Level 1 (5 points)

    I am also experiencing distorted sound with or without sound heck on.  Only turning bass reduction on in the equalizer helps.  Before ios5 eq off provided the perfect level of bass with my high quality headphones... Apple needs to acknowledge and fix this ASAP....

  • manuelmdm Level 1 (0 points)



    I have the same problem described here. I opened another post:


    Sound track doesn't work for me either, I still hear the bass sounds really distorted.


    Same thing as I asked in the other post:

    Does anyone know what is the best way to report a bug to Apple? Because I don't think anyone reads this forum. All I want to hear is a "This error is known to us, and we are working on a solution that will fix it for good when iOS 5.0.1 is released."

  • virson Level 1 (0 points)

    I have noticed the same problem since upgraded to iOS 5. Nothing to do with Equalizer/Volume settings/Sound Check as these are switched off on my Iphone4 - in iOS4 and iOS5.


    I had listened to the same song just before the iOS5 upgrade, and then immediately after the upgrade an hour later. Huge difference!! Songs in iOS5 are now more bassy (but the bad kind). Very disappointed.   

    In some songs, the increased bass results in horrible distortion and made headphones crackly.


    I understand this happens if you are using expensive head/ear phones - someone in Apple has boosted up the Bass setting in iOS 5 in order to make cheaper earphones sounds "better" but unfortunately has a detrimental effect on high-performance headphones (like the £250 Bowers and Wilkins P5).


    For more than a year, my songs sounded perfect/natural on iOS4 with Bowers and Wilkins P5, without any need for EQ/Soundcheck....and now iOS5 has destroyed the audio quality.


    I hope Apple will restore the music quality in iOS5. Please Apple - return the dB+ settings to their proper levels. Test them with good quality headphones sold in your stores!

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