"An error occurred while verifying your email"

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Level 2

332 points

"An error occurred while verifying your email"

This actually applies as much to iMessage on iOS as to FaceTime (on both Mac and iOS). I have both services set up and functioning, using my Apple ID as my email address, on my Mac, iPad 2, and iPhone 4.

What I’d like to do is use a custom email address that I can give out to people without clogging my real email with spam. So I went into cpanel at my webhost and created a custom address each for iMessage and Facetime. I’ve tested them and they can send & receive email.

But when I try to add these addresses to either app, on Mac (FaceTime) or iOS (both), I invariably get the “An error occurred while verifying your email" alert. And this is immediate, like it barely had time to ping the web before giving up.

I've tried resetting my network settings on the iPad but it made no difference. I also tried making yet another new email address and it was the same. I also tried making addresses with .com and .jp with no change.

What might be wrong?

Mac Pro, Mac OS X (10.6), "Westmere" 12-core

Posted on Oct 15, 2011 10:01 PM

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Answer 1

Dec 18, 2011 1:04 PM in response to Pres Nevins

ever figure this out? having a similar issue with a mac.com address...

we have a central mac.com email address with several aliases attached to it...all but 1 of those aliases have been successfully setup on separate ipods or iphones except for my wife's.

under "Messages," my wife has the central mac.com address and her phone number as eligible contacts. when i try to add her mac.com alias it bugs out and gives me the "verifying your email" error...also immediate...no chance it's really pinged anything in the time it took to display the error.

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