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All replies
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Helpful answers
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Nov 2, 2013 6:03 AM in response to fezojby kanesarah,if you are in England call: 0844 209 0611
I just spoke to very helpful advisor who refunded by 2 x purchases of unneeded icloud storage!
its NOT helpful trying to find it on the website at all
when you call it will suggest you need to pay £25 to purchase a "help call", unless you already have an agreement. Just say "i have" when it asks you and you go straight through.
honestly, i complained it was not easy to find on their website and that a whole community of the customers are struggling to work it out. i spoke with a SENIOR advisor and she was really lovely and very helpful.
good luck!
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Dec 22, 2013 8:32 AM in response to julia22by rgailun,Just tried to call that number, and was informed that I would have to pay $19.95 to speak to anyone. I am going directly to the Apple Store. I, like everyone else, is VERY disappointed inhow difficult Apple makes it to get a refund on anything.
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Dec 22, 2013 8:50 AM in response to rgailunby rgailun,Success!!! Call 1 800 myapple (1800. 692.7753) and they can issue a refund
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Dec 22, 2013 2:38 PM in response to rgailunby ronyan,you can call this number only if you are in the USA
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Dec 22, 2013 2:39 PM in response to rgailunby ronyan,Me too , like everyone else, is VERY disappointed in how difficult Apple makes it to get a refund on anything.
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Dec 22, 2013 2:42 PM in response to rgailunby ronyan,So when on vacation in the USA went to Apple store in NY
They could not assist me
Told me to call support
They wanted $$$ to hear me
They gave up money as a once exeption
They were very polite
They did not refund because it was an "old" issue
It became okd because could not get any assitance for months...
So
I got myself a brand new Galaxy S4
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Apr 16, 2014 10:20 AM in response to colonelchuckby mcforyou,Yes calling this number worked for me, and I didn't even need to get a supervisor.
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