cant backup ipad, please read

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cant backup ipad, please read

I wish to upgrade to ioss 5. I play infinity blade, and i have red that the game is saved, and transfered back to ios 5. To do this i have to backup, but I CAN'T.

Everytime i want to backup i see the massage: itunes could not backup *******iPad. The backup cannot be saved on this computer. I havent backed up in a long time. I've thried everything.

DELEATE EXISTING BACKUP,

DELEATE THE BACKUP FILE IN THE BACKUP FOLDER,

USE A NEW CABLE,

USE A NEW USER ACCOUNT,

RESTART PC AND HARD RESTART THE IPAD,

REINSTALL ITUNES,

RESET THE LOCKUP FOLDER,

ENCRYPT BACKUP,

DELEATE PHOTOS,

DELEATE VIDEOS,

MAKE SHURE I HAVE ENOUGH DISK SPACE,

WAITED FOR TOMORROW,

DOSABLED THE AUTO SYNC...

Now it sometimes seas, that the device cannot start the backup, or that it cannot load something from the sync server........

PLEASE HELP ME.

Thanks

iPad 2, Windows 7

Posted on Oct 16, 2011 12:23 AM

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Answer 1

Oct 17, 2011 7:36 AM in response to sarloh

OK, the one you missed - Open a Command window (run as Administrator) and type:

netsh winsock reset

This should fix the backup problem.

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Answer 2

sarloh Author

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Oct 18, 2011 7:00 AM in response to Lawrence Finch

Sorry, not working. It taked a long time, at that time not responding. But now it sead that the session could not be started with the ipad.

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Answer 3

sarloh Author

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Oct 21, 2011 12:36 PM in response to sarloh

Well, i was planing to get it done sone. I completly forgot abaut it. Today I turned on my computer, and tried so sync iPad. I'm suprised to see that, now I SAW the progress bar when I thried to sync. It's somwere abaut 1/5.

SO I left my computer for an hour, and nothing happend. It's stuck. Any ideas anybody?😕

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Answer 4

Oct 21, 2011 12:42 PM in response to sarloh

did you reset winsock as described 3 messages back?

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Answer 5

sarloh Author

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Oct 21, 2011 1:15 PM in response to Lawrence Finch

I'm very sory that I didn't respond. Well, I did it and it didn't work. WHen I noticed that itunes wasn't responding I had to force quit iTunes and channel sync on the ipad. Then I tried it again and it was the same as always (cannot save backup).

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Answer 6

Oct 21, 2011 1:25 PM in response to sarloh

If the netsh command worked (didn't display an error message) you probably have a corrupt backup. Try deleting the backup (iTunes preferences, Devices tab).

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Answer 7

sarloh Author

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Oct 21, 2011 1:53 PM in response to Lawrence Finch

It's doing something! IT went to 1/8. Now not moving, Gonna wait (and I've done this before, so this is a miracle).

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Answer 8

sarloh Author

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Oct 21, 2011 2:38 PM in response to sarloh

yep, it *****, nothing going on in itunes.

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Answer 9

sarloh Author

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Oct 29, 2011 2:24 AM in response to sarloh

One week later, gonna thry again.

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Answer 10

sarloh Author

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Oct 29, 2011 7:45 AM in response to sarloh

somebody please punch me in the head.😠

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Answer 11

Nov 6, 2011 9:17 AM in response to sarloh

Hi, I was having the exact same issues you are. Today I went into iTUNES, Preferences, Devices and deleted all the files listed as backup. See suggestion from Lawrence Finch. That still didn't fix it. So, I followed the other suggestion and clicked on Start-up Menu, Run and typed CMD in the box and then typed netsh winsock reset. Rebooted the laptop and completely shut off the iPAD2. Once all were running again, did the backup and everything seems to be fine. Got my fingers crossed. 🙂

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Answer 12

sarloh Author

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Nov 11, 2011 6:12 AM in response to sarloh

Well I'm dead now. Throes everything. I did the CMD thing twice now, and now iTunes can't read data on this iPad, it sear that I must restore my iPad. That would mean to "dump" my gaming data. I tried to restore it's settings, reset the screen layout, and nothing. The thing is, that my iPad is PERFECTLY NORMAL. Everything on this iPad works like magic. But iTunes... THANKS FOR LETTING DOWN YOUR PEOPLE APPLE, WE STICK TO YOU, WE LKE YOU, AND YOU DON'T HELP US. REALY THANKS.

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Answer 13

tom151

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Nov 18, 2011 8:33 AM in response to sarloh

I am in a similar start only I am attempting to backup to a Mac. The ipad used to backup just fine, until the

update to IOS of last week. Apple support has not been helpful at all. They would not listen and kept giving

me instructions as to how to work around on a PC.

What I have tried is:

1. rebooting everyting and disconnecting all peripherials from the mac

2. deleting the lockdown files

3. deleting all old backups

Still fails

Try backing up to a windows system, after 18 hours I gave up as it was still "working" with no progress indicated.

I tried someone elses mac. I wanted 3 hours and the backup still hadn't completed and the person wanted their mac back.

I have 22GB of free memory on the ipad and 200GB+ free disk space on the mac.

The only solution offered by apple "support" was to reset the ipad and re-install all my apps. I really don't want to do that as backups just quit working and this would be the 4th time apple has had me do this. It takes lots of time

to get everything reconfigured again.

Anyone have any new ideas as to what to try?

thanks!

tm

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Answer 14

tom151

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Nov 18, 2011 2:26 PM in response to tom151

I just got a call from apple support and we were able to find the problem. We had to go into the folder /Users/<user>/Library/Application Support/MobileSync/Backup

Delete all of the files in the folder.

We tried deleting the backups via itunes preferences devicies, but they failed.

Going into the folder above directly fixed the problem.

This was for a Mac running Lion (10.7.2) and iOS 5.0.1

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Answer 15

sarloh Author

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Dec 6, 2011 8:46 AM in response to tom151

Well, I have done that already for like a tausand times. But. Still thanks.

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