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solution for no mms/sms with iPhone 4s?

Just got my iPhone 4s and realized I am only able to send iMessage. SMS looks like it goes thru but they never get it. MMS won't send at all.


I see others have this same issue, but I haven't seen one post saying they found a resolution other than a few who said it mysteriously started working a few hours later again.


Anyone have suggestions? I already restored the phone, checked all my settings, etc. Tomorrow I'll go into the Apple store, but I'd love to fix it before then. Thanks!

iPhone 4, iOS 5

Posted on Oct 16, 2011 12:42 AM

Reply
77 replies

Oct 19, 2011 2:01 PM in response to Martee0711

Mine is a 16GB white iPhone and I have the same issue. I'm able to send MMS but can not receive them.

Tried my sim in a black iPhone 4s and I can receive them.


The issue is with my iPhone and not with the sim/carrier.


All the settings were the same on the black version as it is on my white. I've even restored to a factory vanilla version of the software to rule out anything I may have installed/set/unset, but still no joy.

Oct 21, 2011 10:15 AM in response to mtyler1

I had he same issue with my 4S, and called 02 here in the UK, Apple have sent a tech bulletin to the air time providers. This is an iOS5 issue that Apple aim to resolve by 31st Oct.

There is a work around as follows

Open settings-general-network-cellular data network, then scroll down to MMS and look for MMS Max Message Size, change the size to 500000.

Then close settings.

You should now be able to send MMS messages.


Geoff

Oct 21, 2011 11:09 AM in response to Hawk_Eye

Yeah on AT&T I can't edit mms settings or ANP info....yet. But I'm here they are going to go back to basics and wife the phone with a fresh restore. Try it with NO back up. And see, becasue they seem to think its a error in the backup causing the issue. I my self, am not buying it, but I'm willing to humor them to get a solution in motion....I'll keep you updated

Oct 21, 2011 11:39 AM in response to Hawk_Eye

Right, you would think so. They just have a white sprint phone thats not activated so that doesn't work.


BUT, he just told me he put my sim in another white phone and it didn't work. So he wanted me to go back to my carrier and bla bla bla.. I stopped him and said to use my sim because it DOES work. He did do and....weird didn't work. So they are on board with the fact that WHITE 4s's are the issue.


He is in back now trying to find out about a firmware update.


He also is working to see if she can swap to a black phone. Although I don't exactly think my wife will go for that.

So....It sounds like there is going to hve to be a firmware update for this. Saying that software can fix it. My brain seems to tell me when 2 phones are using the same firmware now and 1 doesn't work, that its a HARDWARE issue, not software.

solution for no mms/sms with iPhone 4s?

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