Apple ID/password doesn't get accepted after iOS 5 update.

Question

Level 1

4 points

Apple ID/password doesn't get accepted after iOS 5 update.

so i updated to iOS 5 on my iPad, and it went all good in the beginning. itunes did it's job. i opened my iPad and it said that the restore was successful, and that i have a few more steps to do to get it done.
i enabled location services, chose my wi-fi network and then it said i need to sign in with my Apple ID. so i did that. after that i put in my birthday and agreed to the tems and conditions.
now here's the problem.

a notification appears:

"Could Not Sign In
Apple ID couldn't be created because of a server error."

i don't know what's wrong. i've been using this ID since forever. i changed my password few months back, but i don't think that should be a problem. i've been trying over and over again and it's really frustrating!

help?

iPad 2, iOS 5

Posted on Oct 16, 2011 2:22 AM

Reply

Answer 1

Oct 16, 2011 12:00 PM in response to naiant

you can skip an then put it in on app store, icloud,and messanger

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Answer 2

ejly

Level 1

10 points

Oct 17, 2011 8:55 AM in response to naiant

I had the same issue happen. I noted that I was also asked for my birthdate when I registered in iOS 5 for iCloud. I logged in to http://appleID.apple.com and checked my data and found my birthdate info was blank there. Once I entered a birthdate there and entered the same birthdate on the iphone iOS 5 iCloud registration fields, the registration went through without a hitch. So check your appleid info and see if there are mismatches between your profile and what you're entering to register with iCloud. I hope that helps you.

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Answer 3

Oct 18, 2011 7:29 AM in response to ejly

What do you mean, "checked my data"? The only two things I can do once I log into applid.apple.com is to edit my login / email or send a confirmation email to it. I don't see any way to look at my account profile or information -- birth date or otherwise.

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Answer 4

ejly

Level 1

10 points

Oct 18, 2011 5:31 PM in response to Robert Grommes

Log in to https://appleid.apple.com in a browser, then go to "Password and Security" using the tabs on the left side of the page. Look for "Select your birth date." and make sure to enter the same date there as you enter on the iOS 5 prompts on your iphone.

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Answer 5

Oct 19, 2011 4:02 AM in response to ejly

When I log into appleid.apple.com, no tabs appear on the left side of the page. I can't do anything but edit my email or request a confirmation email. I think it's in a mode where it wants my email confirmed before it will let me do anything else. I did confirm it a few days ago but it has no effect on anything.

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Answer 6

TrishB65

Level 1

5 points

Oct 30, 2011 2:21 PM in response to ejly

I had the same problem as Naiant. Your suggestion fixed it, so thank you for the tip.

I noticed when I checked my birthdate at the account info page http://appleID.apple.com

that my birthyear was missing. When I changed that, it made me change my password, and they seem to have new requirements for more secure passwords (a good thing!)

It worked out after I changed birthdate and password.

Good tip!

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Answer 7

Jul 30, 2012 1:32 PM in response to naiant

I was having the same problem for a week!! Your suggestion fixed mine too. Thank you so much!!!

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Answer 8

Dec 29, 2012 1:48 PM in response to naiant

I was having the same problem, for months I was being told there was a server issue!!

I logged on to appleID and my date of birth was blank, I updated that and had to add 3 security questions. Once I saved that I tried to restore from icloud and it worked first time.

Thanks!!

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