iPhone 4S dropping network and data at random

Hi,


I've been using an iPhone 4 on a Vodafone contract for the past 16 month and just bought an iPhone 4S direct from Apple. It arrived on Friday morning and I got it set up correctly as far as I can tell.


When I first turn it on, it works lovely and exactly as I would expect, able to make calls, send texts and access the internet via the cellular network. However, at what appears to be random, the network will disappear (no bars of signal) stopping me making calls and texts, but still allowing me to access the internet. Sometimes, the Internet goes, but I can still make calls and texts. Other times, everything is gone and I get "No Signal" where it normally says Vodafone UK.


So when trying to fix this problem after it's noticed, I try putting it into Airplane mode and back out. The phone scans for a network and goes back to the same state as before I tried this fix. I have tried resetting network settings, but this doesn't change anything. The only thing that actually fixes it temporarily is turning the phone right off and back on again.


At this stage I assume this is a bug with the software, but I wondered if anyone else is experiencing anything like this? If no one is, I will take it up with Apple, but I don't really want to do that as I love the new phone so much!!


Cheers, Stuart

iMac (late 2009), Mac OS X (10.6.3), 27" i7 Quad-Core, 4GB RAM, 1TB HDD

Posted on Oct 16, 2011 2:53 AM

Reply
1,022 replies

Jan 17, 2012 5:10 PM in response to sc0tt_92

It's a software problem, not a hardware problem, if not there would be no reports that the phone worked just fine with ios 5.0.


The new buid (9A406) did not solved the problem (ios 5.0.1), at least not for me, it's exactly the same after the restore.


When "no service" apears "all" I have to do is to make a call from my iphone... It's almost like a wake up for the phone, and after a few seconds the signal is back!! It does not last for long... But it's ok for a few minutes.

It's seems to me like the phone switches off the antenna every now and then and when I try to make a call from my phone it switches it's antenna back...

Let's hope apple fixes this software bugs on ios 5.1... I haven't tried beta 3, but most of the reports here are promising....

Jan 18, 2012 1:50 AM in response to Stuart Mchattie

@ corey_7

When I saw your post and solution I had to start to laugh, no offence but this is not witchcrafting or robot movie and when u done few pointless steps it goes away.



@ bialowas

excatly the same problem Im experiencing, the only difference that I have signal longer than you but it's random


@ all

This is a serious software problem but no problem for apple because as I can see here that there are a bunch of pepole complaining but we are a few number for all the other pepole who are satisfated.



@Matush

I was takling about new update for firmware the iOS is 5.0.1

Jan 18, 2012 2:10 AM in response to n1nja

I'm having this "no service" issue with my ip4 after updating ios 5.0.1 in İstanbul with Trcell carrier


I updated the ios5 on 4 january and used the phone like 10 days , but suddenly telephone signal started to drop in house, when I go out to streets it started to work properly but in a day it completely gone.

Jan 18, 2012 2:19 AM in response to n1nja

@ ninja


I really think its a hardware problem as i have seen same IOS on other devices.

Also I am in UAE, i pre ordered it from UK. White 1. and i m having trouble with it.

I have signals and everything but my prob is when i m in call sometimes it drops the call and goes in searching mode and then again the signals comes up, this is also happening with in standby mode..


I tried IOS 5.1 B3

It went very good for 3 to 4 days then again it started


Also after purchasing my 4S i ordered another Black iphone which is working fine(as per my friend).


Thinking of getting it replaced now, and try getting a black 1.

We all know the history of white Iphone 4. so may be its because of that..

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iPhone 4S dropping network and data at random

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