Previous 1 2 3 4 Next 54 Replies Latest reply: Mar 13, 2012 1:04 AM by Shaz Leanne Go to original post
  • Brian Drachman Level 1 (35 points)

    Me too. 3GS, ios5.  After playing songs on my iphone, then syncing, all the changes ON the iphone are reset back to the way it was in my music library.  In addition, in itunes, the phone music library (and the main music library) does not reflect what has actually happened on the phone.  Finally, a playlist created on the phone does not appear at all in itunes.

  • littlemosdad Level 1 (0 points)

    Allow me to add my name to the "gee I'm kind of upset and I hope they fix this soon" list.  I am running Snow Leopard lastest iTunes, iOS5, iPhone 4. I manually manage my podcasts [subscribed to approx 30] and this is hassle.  I've just discover if I'm wired to iTune and replay the podcast off my iPhone then resync it then show it played.  iphone will show a play count of two and iTunes a play count of one


    Also a few weeks before the iOS5 update connecting my iPhone no longer activate iTunes application to start automatically though I clearly have that checked in my preferences.  A minor annoyance but I not used to minor annoyances since I went all in on Apple products in 2007. 

  • David Irvine Level 1 (15 points)

    This post is exactly what I came searching for, I have the same issue on my iPhone 4S 64GB re syncing play counts to the latest iTunes on windows laptop running VISTA.


    Really hope they fix this issue as I like to chart what I'm listening to via play counts.


    Can anyone confirm if this will be resolved?


    Thanks Guys

  • BDNiner Level 1 (0 points)

    Yeah, I just noticed that today when I went to change the music on my iphone. Now I will hold off on swapping the music until this bug gets fixed.

  • Turkeydipking Level 1 (0 points)

    Another frustrated user with this bug.
    I loved the plays feature, with all my heart!

    Listen to iPod while working, or travelling, and then on my iMac running Leopard 10.6.8 with the newest iTunes and iOS 5 while doing anything in my room, and I really enjoyed seeing which song I listen to the most, or which album is the most played etc, etc.
    Now it simply doesn't work. And it makes me sad.
    Please apple fix this asap!

  • dalmanac Level 1 (5 points)

    Currently downloading the latest update - no mention of this bug being addressed, but holding hope that it has and they just don't see fit to admit it was a bug in the first place.


    Anyone explored this problem with the latest update?

  • Aaron Cohen2 Level 1 (5 points)

    I would think this would have to be addresses in an iTunes update, not just an iOS update. I hope I'm wrong, but I don't think I am.

  • aluminium_illuminati Level 1 (0 points)

    Downloaded the new update, play counts still aren't transferring. Frustrating! Hopefully you're right, Aaron, otherwise this bug's just gonna keep lingering.

  • gaatri Level 1 (0 points)

    buhoo buhoo, mine too in 3GS, I loved the Play count sorting. now the maximum number of plays goes deep below rather showing it on top.Kindly please fix this asap.

  • TerrellEJ Level 1 (0 points)

    I held out for iOS 5.0.1 update before posting, hoping it would resolve the issue. But it persists. I have tried syncing against iTunes 10.5 on WIndows 7 and OSX Lion, and play counts do not update on either machine. Play counts do get updated when played through home sharing, but I lose all counts of what I have listened to on the go. For folks who make heavy use of smart playlists this is a pretty big chunk of functionality to have break.

  • N7 Level 1 (0 points)

    Hi people same problem here. Music count won't transfer to iTunes even after 5.0.1 update.

    I would not expect this feature to be dissabled I think its a bug with iTunes sync or iOS as it seems ios 5 full of bug.

    I don't know if you have noticed but coverflow and album arts are pixelated and coverflow is not that smooth anymore on my iPhone it's unusable. With 5.0.1 I was expecting all of this to be fixed. In any case I would like to see more features in music player like most played playlist (updatable music count). Recently added this is pathetic that only thing apple is promoting best "music" and their music players *****! Nokia can do it. Android cans do it. Blackberry can do it. They all have these features why can't we have them?

    Apple PLZ fix music count (my playlists army updating cos of that)

    As well as coverflow

    And include automated playlist features (would be nice to see)

  • mike93 Level 1 (0 points)

    So I am another one who is very particular about my play counts and have had the same problems.  Well I think I fixed it, cause everything is updating proplerly now.  Here is what I did.  Rather than checking "Manually manage music" in the summary section, check sync music under the music section, and then clck "Selected playlists, artists, albums, and genres".  Then click Apply.  It works for me now.  I was confused just like everyone else because as far as I can remember I always used to check the "Manually manage music" box.  Hope this helped.

  • TerrellEJ Level 1 (0 points)

    @mike93 AWESOME! Thanks a bunch worked for me!

  • aluminium_illuminati Level 1 (0 points)

    That's cool, Mike. I feel like doing that is going to wipe the existing play counts I have on my iPhone, though (i.e. plays that I've made on the phone that haven't tranferred back to iTunes since the iOS 5 upgrade). Am I missing something here, or is that just a sacrifice you had to make?

  • dalmanac Level 1 (5 points)



    I think Mike93 has officially been promoted to tech 'NERD' status.


    I wonder how long before the Apple developers screw this up and we all stumble on a problem after we've played 1,000 songs on our iPhones?


    As a solution, it is somewhat cumbersome. The ability to just drag the music I wanted to my iPhone without having to check boxes and sift through countless releases in my iTunes library is what made managing multiple devices easy in iTunes. But I guess it will just have to do.


    Fortunately, I deleted all my music on my iPhone once I discovered this problem, so probably don't have the same issues with people who have countless plays that haven't synced back to their iTunes. I'd be keen to learn if this solution actually synced all your historical data too.


    Happy listening peeps!