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Synching Outlook w/iCloud sent invites to everyone

When setting up iCloud, I synched Outlook (local). It worked just fine.


Until... I heard from across the office, "Hey, why are you filling up my inbox?"


Turns out, it started re-inviting everyone (hundreds of emails) to events. Events I didn't even originate. Events that will happen in the future. Events that happened in the past.


I've spent the weekend emailing everyone trying to profusely apologize, sorting through each meeting (I have a lot of them, involving a lot of employees and clients).


Apple, ***? I can't even figure out what setting would've possibly caused this, and I don't even want to touch iCloud for fear of the same **** thing happening again. Which means, my new iPhone is basically useless with Outlook.


Can this be? If I simply sync it outside of iCloud, will this happen again?


No trust, no faith right now. Angry people/clients. No troubleshooting available that I can find.


Help?

iCloud-OTHER, Windows 7

Posted on Oct 16, 2011 11:45 AM

Reply
96 replies

Nov 2, 2011 2:00 PM in response to jimhammers747

I just want to chime in to say I also experienced this problem, yesterday, when I synched my iPhone to iCloud as a test run before adding my iPad and Mac. It spammed my clients and friends. I don't use Outlook or Exchange as I am a freelancer and use 100% Apple products and software, and have been for 3 years. I had a terrible experience with MobileMe, too, and was really hoping for better this time. Needless to say, I'm back to cable synching until I hear that iCloud works smoothly. So disappointing.

Nov 3, 2011 5:39 AM in response to jimhammers747

Dear Apple:


I have just experienced the iCloud sync issues first-hand when my calendar synced last night and suffered errors due to an invite with multiple time zones and an "on behalf of" organizer.


It appears that as each calendar entry is added to iCloud, an invite is sent. It seems iCloud does not differentiate between existing meetings added by sync (wherein and invite should not be sent), and new meetings added on iCloud (wherein an invite should be sent). iCloud also does not know the difference between a meeting I organized and one I didn't. To make matters worse, a meeting with multiple time zones and a "behalf of" organizer caused the sync process to crash. With each subsequent sync and reset, iCloud kindly sent a cancellation and a re-invite to every other meeting in my calendar.


As a result, iCloud single-handedly cancelled a sales conference (several times over) at a customer who had invited me optionally as a guest. You can imagine what I face this morning as I explain to the EVP of Sales why I cancelled his conference three times over (this call will begin with me introducing myself, as we have not yet met -- I would have met him at the conference, but something tells me this will be somehow different).


Not only did I litter the email boxes of everyone with cancellations and invitations to meetings I wasn't even the organizer for, but now nobody knows whether the meetings are on or not. For those who received cancellations first and acted on them, I'm now cancelling flights and having to rebook meetings in far off places.


Apple: this is a terrible send-off to Steve -- your technology execution has been flawless, and this error is therefore all the more highly contrasted and amplified. We are a technology company working hard to move enterprises to Apple (we develop enterprise systems and extend them to mobile on iPad) and now I've got to explain to our customers (at meetings they likely won't attend because they've been cancelled) why Apple can be trusted with their enterprise data and systems.


Your expedient attention to this issue would be greatly appreciated. I post this here in the hopes of preventing this embarassing and unfortunate scenario from happening to others.

Nov 3, 2011 2:36 PM in response to DathanL

Remember everyone, please go to www.apple.com/feedback and select ICloud to provide feedback and request a fix for this. I was told by a tech support supervisor that Apple DOES NOT read these forums and the only way to get in front of an engineer to address is to go through the feedback site and in mass numbers. He basically told me this forum is just us venting to each other. No one is reading it.

Nov 3, 2011 8:54 PM in response to Geo_Pacific

Same problem here: strange "Delivery Failure" notices for meeting invitations I didn't realise I had sent, then "Philip I have four of these meeting requests from you in my Ibox - are you trying to tell me something?" These were for meetings that happened in the past and that I did not initiate.


To avoid further embarrassment (I hope), I have deleted my iCloud account via my iPhone, deleted my iPhone and PC copies of data backed up on iCloud, switched off synching to iCloud on my PC using iTunes and uninstalled my iCloud manager.


How could Apple let this happen? Humiliating your customers is bad business.

Nov 4, 2011 1:50 AM in response to jimhammers747

I was at the apple store for 4.5 hours (in tears) Monday, and on the phone a total 5 hours trying to get this resolved. I am a small business HUNDREDS of email notifications were sent to my clients and anyone who's send me a meeting request in the last like 3 years, AND it didn't even matter if it was not my meeting! If I was just on the distribution list is sent everyone an email from me... and then my domain host shut down my email address becuase so many emails were being sent. This has been the most horrible experience ever. I have a mac book pro, i phone and I pad, and it seems they just keep bouncing off of each other and sending emails. I'm so frustrated and don't have an solutions yet. I am LIVID and embarrased. We should have been warned that such a horrific thing could happen!!! I just went to sycn my phone one day, and the new sofware downloaded... no warning, no instructions on anything... I am so tempted to just write everything down that I need, and delete icloud from my life.

Nov 4, 2011 1:05 PM in response to jimhammers747

i had the same issue turned off icloud on the iphone except backup, removed it from my pc. about a week later icloud sent emails to everone on the calander again. dont forget to login online and delete the calander or it may send again. I dont use exchange and only syncing 1 outlook to 1 iphone. I am a developer for a software company and if i released this type of **** to my customers, then said it was the way its supposed to work, and refused to fix it i would be out of a job.

Nov 4, 2011 4:51 PM in response to jimhammers747

I'm a small business person too and my biggest customer had emails and invites under my name sent all over the country. They had to send a "disregard" message to all their sales employees and many customers invited to a large meeting. I made an appointment & went to the apple store. (before I saw this site) They never heard of this, said it wasn't an issue Apple had before and it was probably my server. Geez. I wasted a bunch of time today on this, am embarrassed and worried and have no confidence Apple will help me fix this. I've got to get off icloud!!!

Nov 5, 2011 1:12 AM in response to the-ninth

Just deleted the whole calendar on the iCloud website and IT DID SEND OUT CANCELLATIONS FOR ALL MEETINGS.


This is actually much worse then what happened in the first place, because I'll have to tell a bunch of people now that these meetings will actually take place.


As many others here I am profoundly unhappy and this episode made me loose a lot of trust in Apple products.


Cheers, Robert

Synching Outlook w/iCloud sent invites to everyone

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