You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Synching Outlook w/iCloud sent invites to everyone

When setting up iCloud, I synched Outlook (local). It worked just fine.


Until... I heard from across the office, "Hey, why are you filling up my inbox?"


Turns out, it started re-inviting everyone (hundreds of emails) to events. Events I didn't even originate. Events that will happen in the future. Events that happened in the past.


I've spent the weekend emailing everyone trying to profusely apologize, sorting through each meeting (I have a lot of them, involving a lot of employees and clients).


Apple, ***? I can't even figure out what setting would've possibly caused this, and I don't even want to touch iCloud for fear of the same **** thing happening again. Which means, my new iPhone is basically useless with Outlook.


Can this be? If I simply sync it outside of iCloud, will this happen again?


No trust, no faith right now. Angry people/clients. No troubleshooting available that I can find.


Help?

iCloud-OTHER, Windows 7

Posted on Oct 16, 2011 11:45 AM

Reply
96 replies

Jun 25, 2012 6:15 PM in response to jimhammers747

An update: after I sent an email to Tim Cook, Apple engineers called me to understand what's going on. I explained the problem for an hour mentioning everything I think that needs to be improved in iCloud Calendar and Outlook integration. They wrote it down. After 2 hours they cleared all the events from my Calendars, 500 toxic meetings were gone. Everything is now back to normal.


At the end of the day, great support from Apple although iCloud Calendar needs to be redesigned and the nasty iCloud control panel critical import bug needs to be fixed ASAP.

Jul 24, 2012 7:53 AM in response to jimhammers747

I'm using Windows 7 and Outlook 2010.


I had the same problem using iCloud Control Panel 1.0.0 so I turned off calendar syncing. The release of v 1.0.1 resolved the issue, so I turned the syncing back on with no issues, until last week. All of the sudden, anytime I responded to anyone's calendar invite, iCloud sent an additional invite from me to everyone on the original sender's list for the same meeting, and usually changed the time of the meeting to boot. What a mess! Talk about some ****** off (everyone else) and embarrassed (me) folks!!


This morning I went into the Windows Control Panel, Programs, Add/Remove Programs, iCloud. I right clicked and clicked "Change" which brought up the iCloud Repair or Uninstall buttons. I clicked the Repair, closed Outlook and let it do it's thing. After restarting Outlook and testing, my issue appears to have been resolved but I'll continue to test and use real world invites and see what happens. Don't know if this will work for everyone, YMMV.

Sep 18, 2012 10:28 AM in response to mexec

I have experienced the same issue, so would be interested in any solution ... like the one that apparently resulted from an email to Tim Cook above.


In my case, I used a sync software from CodeTwo, which works nicely to move items from Outlook 2010 on Windows to iCloud. Basically it automates the copying of an item [Calendar, To Do, Contact] from Outlook to the folders that iCloud creates in Outlook, and then keeps things in sync.


BUT [here's the issue], if you accept a meeting invitation on Outlook 2010 Calendar, and this gets copied into the iCloud folder, it will then be pushed to iCloud. When that happens, it appears on iCloud with ALL OF THE ADDRESSEES, and it looks like a NEW invitation that your have created in iCloud. So, of course, it sends out the notice to all those people [with a no-reply@me.com], as though you had actually created the invitation.


The work around is to turn off the CodeTwo sync for Calendar and manually copy content of an Outlook meeting notice into iCloud Calendar item ... without all the other addressees. For personal calendar items that you create [no invitees] you can simply Ctrl-Drag the Outlook item into the iCloud folder.


So, my Calendar remains cluttered with recurring weekly meetings that I accepted in Outlook and were copied / pushed to iCloud before understanding how this works. And I know that I can't remove them ... from either Outlook or iCloud folder without broadcasting a meeting cancellation to everyone on the original invitee list.


If I find a way to get Apple iCloud to clean this up, I will let you know. It seems beyond user control.

Sep 19, 2012 11:04 AM in response to DJ Crane

With the release of iOS 6 today..icloud control panel is also being updated. Here is the update:


Hopefully this solves our problems.


iCloud Control Panel 2.0


This update includes improvements and bug fixes, including:

  • Support for Shared Photo Streams
  • Single checkbox to set up Outlook Mail, Contacts, Calendars, and Tasks with iCloud
  • The ability to create or respond to shared calendar invitations directly in Outlook
  • Improved Outlook event invitation behavior
  • Built-in Outlook calendar notifications
  • Resolves an issue where adding a reminder to an event would cause an inaccurate alert
  • Improved reliability with iCloud Contacts, Calendars, and Tasks in Outlook
  • Access to iCloud.com Mail, Contacts, Calendar, and Find My iPhone from the Windows Start menu

Sep 20, 2012 4:48 AM in response to mexec

So far I am able to now delete the invitee from outlook instead of going to icloud.com. I can also make changes and just close the calendar entry..Calendar no longer asks to send update or just cancel..It now just asks to save. There is now an icloud tab..You can share your whole calendar now too. Haven't really played with it more than that.

Sep 20, 2012 5:05 AM in response to Bob1459

Thanks for the update and the suggested changes. I'll experiment as well. I did call Apple iCloud support and asked if engineers could remove the Calendar items from iCloud without broadcasting the change ... as suggested by one of the items above. Even with escalation, they said "no". So I hope that there's another approach that will work.

Synching Outlook w/iCloud sent invites to everyone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.