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Ip4 email accounts greyed out.

Ip4 email accounts greyed out, tried powering down and back up but still greyed out. This happened before installing ios 5, i was hoping it would clear it up.


Strangely it installed iCloud account but I can't add new accounts or alter the fetch times - help appreciated in advance.

iPhone 4, iOS 5

Posted on Oct 16, 2011 12:12 PM

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Posted on Oct 17, 2011 4:07 AM

Update,

after chatting with Apple support (2 calls), gettingineffective advice to reset network settings, i ended up pressing "Reset All Settings".


this cured the problem, retaining ios5 (thankfully), all my email accounts, data, apps etc (even more thankfully), i just had to re-insert WiFi key.


hope this helps others with such a trcky glitch.

1 reply
Question marked as Best reply

Oct 17, 2011 4:07 AM in response to alanfromwickford

Update,

after chatting with Apple support (2 calls), gettingineffective advice to reset network settings, i ended up pressing "Reset All Settings".


this cured the problem, retaining ios5 (thankfully), all my email accounts, data, apps etc (even more thankfully), i just had to re-insert WiFi key.


hope this helps others with such a trcky glitch.

Ip4 email accounts greyed out.

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