4 Replies Latest reply: Oct 19, 2011 5:54 AM by Wille9
Wille9 Level 1 Level 1

Trying to open my mac in safe mode, but just keeps opening normally, even though i am holding the shift key straight after the start up tone

iMac, Mac OS X (10.6.6)
Reply by rkaufmann87 on Oct 16, 2011 12:33 PM Helpful
You need your original restore DVD, or a Snow Leopard DVD, or some other OS X install disk such as a bootable clone that can boot your computer. Then, you can install using the archive & install option.That should get you going again, - unless your hard drive is failing...

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