Trying to open my mac in safe mode, but just keeps opening normally, even though i am holding the shift key straight after the start up tone
You need your original restore DVD, or a Snow Leopard DVD, or some other OS X install disk such as a bootable clone that can boot your computer.
Then, you can install using the archive & install option.
That should get you going again, - unless your hard drive is failing...
Thanks, just tried again and worked fine. seems to always work once i've posted a message on here lol.
But thank you anyway
Your welcome, glad it's OK. What are you trying to fix by restarting in Safe Mode?
My computer keeps pausing, just showing a spinning wheel, and thought it might have been the anti-virus software, so was removing that. done that but still pausing every 10 minutes and getting very annoying now
Retrieving data ...